I replaced the dead battery of my HP 14-bf101nl with a new battery, a compatible Green Cell battery, but the charge lasted only 3 hours so I tried a Battery Check with the HP Support Assistant and it said that the battery needed to be calibrated.
I tried to follow this HP guide about manual calibration:
https://support.hp.com/it-it/document/ish_4339959-4211033-16
But when I reached the point 7 when it says to click the button to start calibration, the calibration doesn't start because it says that I have to connect the AC adapter even if in the point 1 of the guide it says that I have to disconnect it.
However I tried the calibration with the AC adapter connected but it didn't go well and after starting the notebook, the Battery Check with HP Support Assistant still says that the battery need calibration.
This is the message that appears after calibration process:
View: https://imgur.com/i2x2IiT
And this is the Battery Check with HP Support Assistant after trying the calibration:
View: https://imgur.com/DszyDvq
I also updated the BIOS and tried again the battery calibration but the result was the same.
How can I solve the problem?
I tried to follow this HP guide about manual calibration:
https://support.hp.com/it-it/document/ish_4339959-4211033-16
But when I reached the point 7 when it says to click the button to start calibration, the calibration doesn't start because it says that I have to connect the AC adapter even if in the point 1 of the guide it says that I have to disconnect it.
However I tried the calibration with the AC adapter connected but it didn't go well and after starting the notebook, the Battery Check with HP Support Assistant still says that the battery need calibration.
This is the message that appears after calibration process:
And this is the Battery Check with HP Support Assistant after trying the calibration:
I also updated the BIOS and tried again the battery calibration but the result was the same.
How can I solve the problem?