Hi,
I'm trying to install two games on a friend's laptop - Command & Conquer: Red Alert 3 (RA3) and Command & Conquer: Tiberian Twilight 4 (TT4).The laptop's an Acer Aspire V5-552 with an AMD Quad A8-5557M processor, 512mb graphics and 8GB RAM, running Windows 8.1.
When I try and install RA3, it says it can't complete because there is a Suspended Installation of TT4. It asks me if I want to remove the relevant files, which I say Yes to, but that dialogue box just keeps coming back.
If I put TT4 in instead and try and run the installer, it allows me to hit Install > English > Agree > Standard Installation and then says The program cannot access the file because another process has locked a portion of the file.
It seems to me like I need to find this 'suspended installation' and get rid of it - but I can't find anything. Is that right, and if so, how?!
Please can someone help?
Thanks!
I'm trying to install two games on a friend's laptop - Command & Conquer: Red Alert 3 (RA3) and Command & Conquer: Tiberian Twilight 4 (TT4).The laptop's an Acer Aspire V5-552 with an AMD Quad A8-5557M processor, 512mb graphics and 8GB RAM, running Windows 8.1.
When I try and install RA3, it says it can't complete because there is a Suspended Installation of TT4. It asks me if I want to remove the relevant files, which I say Yes to, but that dialogue box just keeps coming back.
If I put TT4 in instead and try and run the installer, it allows me to hit Install > English > Agree > Standard Installation and then says The program cannot access the file because another process has locked a portion of the file.
It seems to me like I need to find this 'suspended installation' and get rid of it - but I can't find anything. Is that right, and if so, how?!
Please can someone help?
Thanks!