Hey guys, I really need some expertise here. I have an Acer S231HL LED LCD 23" monitor. I'm running Windows 7 Pro SP1. Windows 7 detects the monitor as Generic PnP Monitor. I went to Device Manager, right click on monitor, click on update drivers, select browse my computer for drivers, select let me pick from a list of device drivers on my pc, click on have disk and select the driver. I select S231HL HDMI, it says "The system cannot find the file specified".
I used the driver that comes with the monitor and also download the driver from acer's website. I contacted acer's tech support via chat, the guy couldn't resolve it. So he insist that I call tech support and ask to be transferred to a higher level. I did and the guy on the high level tech support said I have to pay $9.99 for this issue even though I purchase this monitor less than a week. What a total BS this is.
I'm hoping that some of you gurus out there can help me with this.
Thanks.
I used the driver that comes with the monitor and also download the driver from acer's website. I contacted acer's tech support via chat, the guy couldn't resolve it. So he insist that I call tech support and ask to be transferred to a higher level. I did and the guy on the high level tech support said I have to pay $9.99 for this issue even though I purchase this monitor less than a week. What a total BS this is.
I'm hoping that some of you gurus out there can help me with this.
Thanks.