Can't open folders in desktop

[Chris]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I tried opening up a folder on my desktop but it was unsuccessful.
The problem also occurs When I tried to gain access to the
A, C, D, and E drives.
Instead a message came up as "windows explorer has encountered a
problem and needs to close". The error signature is as follows:

AppName explorer.exe
AppVer 6.0.2900.2180
ModName msvcrt.dll
ModVer 7.0.2600.2180
OffSet 00037fd4

I don't understand what this means and I believe that one of the
windows files is corrupted.
I ran Norton's system doctor but it didn't fix the problem.


Can anyone please help me find a solution for this problem.
Looking foward to hearing from anybody.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

"Chris" <elektroboy@iprimus.com.au.(donotspam)> wrote:

>I tried opening up a folder on my desktop but it was unsuccessful.
>The problem also occurs When I tried to gain access to the
>A, C, D, and E drives.
>Instead a message came up as "windows explorer has encountered a
>problem and needs to close". The error signature is as follows:

Check your startup settings to find out if software running in the
background is causing this. Applications that start with Windows can
be found here:
- the WIN.INI, section [windows], entries "run=" and "load="
- the Registry keys
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices
- the folders
C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\STARTUP
C:\DOCUMENTS AND SETTINGS\{username}\START MENU\PROGRAMS\STARTUP
See also "How to Troubleshoot By Using the Msconfig Utility in Windows
XP" (http://support.microsoft.com/?kbid=310560) and "How to Perform a
Clean Boot in Windows XP" (http://support.microsoft.com/?kbid=310353).

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