[SOLVED] Can't play 4k

[supremekingcornholio]

I have an rtx2070 and a i9900k processor. When I try to play my games in 4k quality at 60fps, they freeze up. It only lets me play in 1080p why?

 

[Frag Maniac]

You need to...

1. Make sure your display is 4K 60 capable
2. Select the right settings on display for 4K 60
3. Make sure your video cables are 4K 60 capable

 

[supremekingcornholio]

I have all of those things. Still freezes up. I've been told by tech support that the 2070 isn't capable. I refuse to believe this though they just came out with these cards. They're suppose to be top of the line

 

[Frag Maniac]

I've been told by tech support that the 2070 isn't capable. I refuse to believe this though they just came out with these cards. They're suppose to be top of the line

The 2070 isn't "top of the line", it's 3rd down from that, which is the 2080 Ti. A 2070 is about equivalent to a 1070 Ti, which is just below a 1080. I've had an EVGA 1080 Ti FTW3, one of the if not THE best 1080 Ti available, and there were at least 3 games it only played at mid 40s FPS at max settings on 4K.

The freezing though could be due to various things. Ever since the 2000 series launched, there have been reports of performance problems, artifacts, hitching, etc. It's been talked about a lot and there's evidence that supports the new DDR6 VRAM standard it uses having problems.

Just before release Nvidia hyped up the 2000 series on broken Ray Tracing and DLSS support promises, with ZERO performance examples. At that point it was obvious to most that at best it's a work in progress. That's why the 1080 models were so sought after following that stage demo and all the user complaints post launch, and shot up in price, because Nvidia had already stopped having them made.

That said, things you can check are...

1. Make sure you're running the latest display firmware, GPU drivers, and have all the Dx and VS files each game needs.
2. Make sure the games you're playing are ready for, or patched for HDR and RTX series.
3. Check to see if your MB has a BIOS update for RTX.

 

[J_E_D_70]

And what is the make/model/age of your psu?

Did you install windows clean or bring it over on an existing drive?

Edit: and as stated, the 2070 will only do 4k/60 with most settings turned down. The 2080 is decent at 4k (meaning 60 with AA turned down) like the 1080ti was.

 

[supremekingcornholio]

It's a cyber power PC not sure of the model. I've only had it about 2 months. I have seen the games I play on YouTube being tested in 4k with the 2070. It is possible. So why is my PC freezing in 4k? Unless frag maniac is right and I got a bad graphics card

 

[swpt]

While i agree that the 2070 is not the best card for 4K its has not the same performance as a 1070 ti. Its between the 1080 and 1080 ti.

 

[jankerson]

I have an rtx2070 and a i9900k processor. When I try to play my games in 4k quality at 60fps, they freeze up. It only lets me play in 1080p why?

That's on the weak side for 4K, not really a good card for that.

The RTX 2080 or RTX 2080Ti are the 4K cards.

Or the GTX 1080Ti.

 

[jankerson]

While i agree that the 2070 is not the best card for 4K its has not the same performance as a 1070 ti. Its between the 1080 and 1080 ti.

It's between a GTX 1070Ti and GTX 1080 performance wise give or take depending on the game.

Not even remotely close to a GTX 1080Ti....

Even the RTX 2080 doesn't match a GTX 1080Ti across the board.

 

[swpt]

Dont know. All the reviews and benchmarks show otherwise. Maybe closer too 1080 but certainly better

 

[jankerson]

Dont know. All the reviews and benchmarks show otherwise. Maybe closer too 1080 but certainly better

No they don't, look closer at the ones that aren't cooked.

 

[hang-the-9]

I have all of those things. Still freezes up. I've been told by tech support that the 2070 isn't capable. I refuse to believe this though they just came out with these cards. They're suppose to be top of the line

It's a cyber power PC not sure of the model. I've only had it about 2 months. I have seen the games I play on YouTube being tested in 4k with the 2070. It is possible. So why is my PC freezing in 4k? Unless frag maniac is right and I got a bad graphics card

So CyberPower and other low tier computer vendors tend to cheap out on things like power supply and cooling, use cheaper parts in general. Outside of that, what monitor do you have, and how are you connecting to it? When you say 4k at 60fps do you mean 4k at 60hz? You can't really try to play a game at 60fps, it either does that or not, you can't tell it to play at 60fps.

2070 will run may titles at 4k, just maybe not at high settings. And it should not lock up even if it will run something at 10fps, it should just run slow.

 

[supremekingcornholio]

Yes I mean 4k @60hz I should be more clear if it's at all helpful. I'm not using an actual PC monitor. I'm using a 50inch Sony Bravia 4k television

 

[hang-the-9]

Yes I mean 4k @60hz I should be more clear if it's at all helpful. I'm not using an actual PC monitor. I'm using a 50inch Sony Bravia 4k television

Using a TV vs a monitor makes a big difference, many TVs have HDMI inputs that can't run at 60hz at 4k, look at the specs of the TV, or contact Sony support if you don't see anything online about it.