I have recently bought a HDD and a SSD and can't seem to format either one. I have sent the HDD back to newegg for a new because I thought it was the drive. However now that I can't get the SSD to work I am wondering if there is something wrong with the computer instead.
When I first plugged in the SSD, it showed up as a drive and I could see the files that were in there from the person I had bought it from. I then tried to format the drive and it says windows cannot complete format. Now I can't see anything in the drive and it just shows up as an unrecognized file format and says windows cannot complete format every time I try to format it.
Any ideas what is wrong here? I have Acronis True Image 2014 Premium, but don't see an option for formatting in there. Is there other software I should use to format the drive since Windows can't do it?
Thanks for any suggestions.
PS. I am running windows 8.1
When I first plugged in the SSD, it showed up as a drive and I could see the files that were in there from the person I had bought it from. I then tried to format the drive and it says windows cannot complete format. Now I can't see anything in the drive and it just shows up as an unrecognized file format and says windows cannot complete format every time I try to format it.
Any ideas what is wrong here? I have Acronis True Image 2014 Premium, but don't see an option for formatting in there. Is there other software I should use to format the drive since Windows can't do it?
Thanks for any suggestions.
PS. I am running windows 8.1