I have noticed ever since I got my Thinkpad T530 brand new with Windows 8 a couple months ago, I often am unable to shut down or restart the computer. While it sometimes works, the errant behavior is common and pretty consistent: it goes to the black screen with the tumbling circles and the words "restarting" or "shutting down" with the little tumbling circles going round and round forever. I also often see my HDD light on solid for a long time during the process... even 30 mins or more, which I found very unusual, but even after it stops the screen doesn't change. I usually just leave the computer in sleep but obviously sometimes I have to power it off or restart if I want to install something.
I don't have many programs installed, and nothing that unusual or invasive. the most invasive programs are probably Norton Internet Security 2013 and Classic Shell, and perhaps Adobe CS3.
The only way I am able to turn it off when it does this is just hold down the power button and when it shuts off the hdd makes a somewhat unsettling noise. Am I damaging my computer by doing this, and is there any way to fix the problem? Thanks in advance for your help.
I don't have many programs installed, and nothing that unusual or invasive. the most invasive programs are probably Norton Internet Security 2013 and Classic Shell, and perhaps Adobe CS3.
The only way I am able to turn it off when it does this is just hold down the power button and when it shuts off the hdd makes a somewhat unsettling noise. Am I damaging my computer by doing this, and is there any way to fix the problem? Thanks in advance for your help.