Can't uninstall amd gpu drivers - Help!

[iahwhite1]

Hello all,

I cannot update my amd radeon 6970 drivers. I followed all of the steps on this site:

http://www.overclock.net/t/988215/how-to-remove-your-amd-ati-gpu-drivers

And I also downloaded the AMD Uninstall manager and used it.

Yet STILL when I open my device manager and check the driver version of my graphics card it says version 8.97.10.6, driver date 6/19/2012

What the HELL?!?! I need to install version 14.4 so that I can play Wolfenstein FFS!

Please help me and thank you

 

[junkeymonkey]

why not go to amd to see there way?? go to add/remove programs -- catalyst install manager -- click on it and uninstall -- remove all amd drivers?? YES-- after it runs the uninstall the screen should flash and revert to the default windows driver --- reboot --- should boot back on the windows default driver-- is so install new driver-- reboot and it should be there to use..

I like to download the amd driver to a folder and install from it

 

[coolcole01]

pull up the device manager then go to display adapter then use it to uninstall tell it to erase the software as well and bam

 

[junkeymonkey]

that may remove the windows driver also then what?

 

[coolcole01]

i have done it many times its never been a problem

 

[junkeymonkey]

well any luck?

 

[iahwhite1]

Thanks guys, it worked. I have installed my new drivers. However, when I try and play Wolfensetin New Order, I get this stupid fatal error message when I try to start it. I will post it below. I have done everything; reinstalled, updated drivers correctly, run in windows 7 compatibility mode, run as admin...I have windows 8 by the way. The error is as follows:

Wolfenstein The New Order.1683.12143 win-x64 Retail May 18 2014 15:23:39
Wolfenstein The New Order.1683.12143
------ Initializing File System ------
Current search path:
C:/Users/iahwhite/Saved Games/MachineGames/Wolfenstein The New Order/base/
C:/Program Files/Steam/steamapps/common/Wolfenstein.The.New.Order/base/
file system initialized.
BenchmarkGameData: ofs 0 and 0x151060480x
46 microseconds
24 microseconds
25 microseconds
24 microseconds
25 microseconds
25 microseconds
24 microseconds
25 microseconds
24 microseconds
24 microseconds
Average seek time without outliers: 24 microseconds
fileBenchmarkImpliesGameIsOnHD: true
---------------------------
idStreamingInstallManager::Init: using langMask 1 for lang english
1 CPU package, 3 physical cores, 6 logical cores
log file 'qconsole.log' opened on Wed May 21 00:44:46 2014

4013 MHz AMD CPU with MMX & SSE & SSE2 & SSE3 & SSSE3 & SSE41 & SSE42 & AVX & HTT
65536 kB 1st level cache, 2097152 kB 2nd level cache, 8388608 kB 3rd level cache
4032 MB System Memory
Winsock Initialized
Found interface: {3DA32D9E-C9BD-4727-AC25-8CFC47D38A36} Realtek PCIe GBE Family Controller - 0.0.0.0 NULL netmask - skipped
Found interface: {F6E67085-CCE9-4836-860B-4CAF4A18FC71} Ralink RT61 Turbo Wireless LAN Card #2 - 192.168.1.3/255.255.255.0
Sys_InitNetworking: adding loopback interface
Executing default.cfg for device #0...
execing joystick.cfg
Executing default.cfg for device #1...
execing joystick.cfg
Executing default.cfg for device #2...
execing joystick.cfg
Executing default.cfg for device #3...
execing joystick.cfg
idLib::SetProduction( PROD_PRODUCTION )
OpenDLCFileHandles: 0 packages mounted.
WARNING: Config file "wolfConfig.cfg" not found
Command line is: "C:\Program Files\Steam\steamapps\common\Wolfenstein.The.New.Order\WolfNewOrder_x64.exe"
------- Initializing renderSystem --------
PreliminaryRenderSetup
---registered window class
---registered fake window class
---registered context window class
GetWGLExtensionsWithFakeWindow: OpenGL Vendor: "Microsoft Corporation"
GetWGLExtensionsWithFakeWindow: OpenGL Renderer: "GDI Generic"
GetWGLExtensionsWithFakeWindow: OpenGL version: "1.1.0"
Couldn't find proc address for: wglGetExtensionsStringARB
X..WGL_EXT_swap_control not found
Couldn't find proc address for: wglSwapIntervalEXT
X..WGL_EXT_swap_control_tear not found
Couldn't find proc address for: wglGetPixelFormatAttribivARB
Couldn't find proc address for: wglGetPixelFormatAttribfvARB
Couldn't find proc address for: wglChoosePixelFormatARB
WARNING: No address, error: 487
WARNING: No address, error: 487
WARNING: No address, error: 487
WARNING: No address, error: 487
WARNING: No address, error: 487
WARNING: No address, error: 487
WARNING: No address, error: 487
WARNING: No address, error: 487
WARNING: No address, error: 487
WolfNewOrder_x64.exe @ 0x5db9c03d( ) + bytes () : ** UNKNOWN **( ** FUNC_PARAM_ERROR ** )
WolfNewOrder_x64.exe @ 0x5db29210( ) + bytes () : ** UNKNOWN **( ** FUNC_PARAM_ERROR ** )
WolfNewOrder_x64.exe @ 0x5db2946d( ) + bytes () : ** UNKNOWN **( ** FUNC_PARAM_ERROR ** )
WolfNewOrder_x64.exe @ 0x5d5cc82e( ) + bytes () : ** UNKNOWN **( ** FUNC_PARAM_ERROR ** )
WolfNewOrder_x64.exe @ 0x5d5cff45( ) + bytes () : ** UNKNOWN **( ** FUNC_PARAM_ERROR ** )
WolfNewOrder_x64.exe @ 0x5d5cb5ed( ) + bytes () : ** UNKNOWN **( ** FUNC_PARAM_ERROR ** )
WolfNewOrder_x64.exe @ 0x5d293305( ) + bytes () : ** UNKNOWN **( ** FUNC_PARAM_ERROR ** )
WolfNewOrder_x64.exe @ 0x5d647990( ) + bytes () : ** UNKNOWN **( ** FUNC_PARAM_ERROR ** )
WolfNewOrder_x64.exe @ 0x5db6523f( ) + bytes () : ** UNKNOWN **( ** FUNC_PARAM_ERROR ** )
KERNEL32.DLL @ 0x09b61842( ) + bytes () : BaseThreadInitThunk( )
ntdll.dll @ 0x0bfad609( ) + bytes () : RtlUserThreadStart( )
FATAL ERROR: wglChoosePixelFormatARB not available
Dumped console text to C:\Users\iahwhite\Saved Games\MachineGames\Wolfenstein The New Order\base\ErrorLog_05-21-2014__12-44-47am.txt.

idRenderSystem::Shutdown()
Shutting down OpenGL subsystem

***************************
FATAL ERROR: wglChoosePixelFormatARB not available

***************************

 

[coolcole01]

check the integrity of the game

 

[iahwhite1]

tried that, all files were validated. the issue persists

 

[coolcole01]

this is gonna sound funny but turn it off and on

 

[iahwhite1]

My computer?

Oh and I am pretty sure I did NOT update my graphics drivers. I am trying to upgrade to 14.4 and look at my dxdiag, it says like 8.97 or something! I have tried EVERYTHING to update them, I deleted amd files in regedit, in C:/users, in c:/program files, I have used device manager to uninstall and the catalyst uninstall, then rebooted and still it doesn't update when I install the new drivers.

 

[coolcole01]

can you take a screen shot of the driver version running on your computer

 

[iahwhite1]

How do I attach a screenshot here? Can you dload it from my dropbox here: https://www.dropbox.com/home/error

Also, interetsting development. I tried to download and install a windows update, and the update was for AMD and came out last night! BUT it wont download it gives me an error!! Code 80080008

I have it in the screenshot as well

 

[iahwhite1]

I also get error code 80070005 when I tried a fix in the cmd prompt involving the wups2.dll

 

[coolcole01]

just upload it to imgur and it will have a link on the right that says for message boards copy paste here and the pic shall appear

 

[iahwhite1]

thanks, here you go

 

[coolcole01]

something is telling me this is a ram issue or hdd

 

[iahwhite1]

ram issue? maybe I have it overclocked? If I overclock my cpu will that prevent update? Also, if I overclock my gpu could that prevent the update as well?

 

[iahwhite1]

And what about those windows errors when I try to update...

 

[coolcole01]

anytime you try to install something and it wont take 90% of the time its a ram issue in my experience this includes the updates whats your ram situation

 

[iahwhite1]

I dunno I have it overclocked though in order to make my cpu overclock work. It is some kind of ddr5 ram, i have 8gb of it. Let me take a screenshot and link

 

[iahwhite1]

 

[coolcole01]

ok bud download memtest86 run it and we will see if the ram is ok

 

[iahwhite1]

Any free download?

 

[coolcole01]

its a completely free download
http://www.memtest86.com/