jolsenole :
not listed in the Device Manager
You answered 1 of my 2 questions, but lets proceed to trying this.
Get someone who knows how to use Regedit
if you do not know how !
Remove the UpperFilters and LowerFilters values with Registry
Editor.
- Click the Start button, click Run, and then type regedit in
the Open box.
- Click OK.
The Registry Editor window appears.
- Click the plus (+) sign next to each of the following keys:
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
NOTE: When you click on the plus sign more folders will expand
out below it follow the expande set each time to find the next
folder listed.
- Click {4D36E965-E325-11CE-BFC1-08002BE10318}.
- On the right hand side of the window, click UpperFilters.
- Click Edit on the menu bar.
- Click Delete.
- Click OK.
- On the right hand side of the window, click LowerFilters.
- Click Edit on the menu bar.
- Click Delete.
- Click OK.
- Click Registry.
- Click Exit.
- Restart the computer normally.