Question Code 43 / no display signal / black screen with RTX 3060 Ti ?

[sizzlinkola]

I got a RTX 3060Ti 8GB and tried to install it but got black screen / no display signal.

When I use my CPU graphics, it displays the GPU in my Device Manager with a code 43 error.

What I've tried already:

• Different PCIe slots
• Verified that GPU is seated all the way
• Verified that power cables is all the way in
• Updated to the latest Nvidia drivers
• Updated to the latest BIOS

I put my old GPU back (GTX 1060 6GB) and everything works fine.

I have a Asus Z97 Deluxe mobo, i7-4770 CPU, 32GB RAM and 750W PSU. Running Windows 10.

 

[Imperat0r]

Hello.
What is your system's specs?
And where did you get that card?
You said "I got" but you didn't mention if it is new or used.

 

[Vikko151]

I got a RTX 3060Ti 8GB and tried to install it but got black screen / no display signal.

Hello @sizzlinkola,

I'm @Vikko151, and I'll do my best to help you.

Updated to the latest Nvidia drivers

The first thing you might want to do when a new GPU doesn't work on a device that had an older GPU is to uninstall and install your GPU drivers properly. It means you'll have to use a program that allows you to clearly uninstall them before going with a new and clean install. Your GPU is detected and the PCIe port seems working correctly. So we should make sure it's not related to your GPU drivers.

If you proceed like that, feel free to tell me.

Here's a tutorial that will probably be useful for you: https://www.tomshardware.com/how-to/uninstall-nvidia-amd-intel-gpu-drivers

By the way, before proceeding, make sure to enable your iGPU and to put back your RTX 3060 Ti.

What is your system's specs?

Asus Z97 Deluxe mobo, i7-4770 CPU, 32GB RAM and 750W PSU

Whatever, we need more detailed specifications, mostly about the brand of your PSU. Let's remember a low quality PSU can also be related to those black screens. You can easily find them with a program like "Speecy".

 

[Imperat0r]

@Vikko151
Hello mate.
In the moment i wrote that reply, he did not had the system specs in the post.
As for the rest of my question he did not answered yet.
Because if he purchased new the card that will lead to the post that you indicated :
https://www.tomshardware.com/how-to/uninstall-nvidia-amd-intel-gpu-drivers

If the GPU was purchased used that is another story.
And recently i had a debate with some forum members about cleaning the old drivers when you install the same producer but a newer model of the videocard.
Yes i keep my idea to use DDU to clean old drivers and install newer drivers.
But as other forum members said , it is not necessary to do that.
But...that will be discussed after we find out if the cards was new or used.

 

[Vikko151]

@Vikko151
Hello mate.
In the moment i wrote that reply, he did not had the system specs in the post.
As for the rest of my question he did not answered yet.
Because if he purchased new the card that will lead to the post that you indicated :
https://www.tomshardware.com/how-to/uninstall-nvidia-amd-intel-gpu-drivers

If the GPU was purchased used that is another story.
And recently i had a debate with some forum members about cleaning the old drivers when you install the same producer but a newer model of the videocard.
Yes i keep my idea to use DDU to clean old drivers and install newer drivers.
But as other forum members said , it is not necessary to do that.
But...that will be discussed after we find out if the cards was new or used.

Hi @Imperat0r,

In the moment i wrote that reply, he did not had the system specs in the post.

Don't worry about this, whatever. We still don't know about the PSU brand, which is very important when talking about GPUs. A bad quality PSU can also lead to this.

If the GPU was purchased used that is another story.

Indeed. I always first have a look at the possible "Software" problems before the "Hardware" problems. But if @sizzlinkola already did it and hasn't got an issue, then yes, we can't make any more step until he brings us that information, like you said:

[...] that will be discussed after we find out if the cards was new or used.

But as other forum members said , it is not necessary to do that.

I almost never had to do that, since I only did small "generation upgrades", like jumping from a RTX 2060 to a RTX 3060, which was my latest upgrade. But jumping from a GTX 1060 to a RTX 3060 Ti is quite big, considering it isn't nothing to pass from GTX to RTX. Here, I'd do this without thinking. But if you upgrade from a, let's say, RTX 3070 to a RTX 3080, I don't see the point in doing this, indeed.