Compatibility error

[mogong]

Hello, my laptop is ASUS A42J..it's a windows 7..the problem is my program compatibility has changed..i don't really know what had happened but according to my sister she want to open something using the "OPEN WITH" and she used Window Media Player..when she click it, all the compatibility for Google Chrome, Life Frame, AVG 9.0, Tune Up Maintenance, Microsoft Office had changed to Windows Media Player..So, i can't open any of the program i mentioned above bcoz everything had changed to a media player compatibility, the symbols for each of it also changed to windows media payer..so, what's the problem actually and how to fix it??? if u don't really understand what i'm trying to explain, just reply my message and tell me..i'll try my best to explain it to u bcoz i really need to fix the problem ASAP..later, i'll ask my sis back bout what really happened..Thanks for any help..

btw, i've troubleshoot the program compatibility and the issues found was "incompatible application"..

 

[nikorr]

Do u see Recovery?

 

[mogong]

so, this is the real situation happened..my sis want to install the skype setup, then i don't know what is it but something like command box appeared that asked you want to open skype using what so she used 'open with windows media player' then everything totally changed except my computer and ebay..FYI, i got access to internet using the ebay icon..all the icon changed to media player..

 

[mogong]

yeah..i saw it..

 

[nikorr]

The Sys. restore will revert it back. Choose the restore date the Skype fiasco happened : ) And all your programs will be fine too.

 

[mogong]

now what shud i do?? i clicked recovery then open system restore appeared and i had clicked it but is said that system restore can't start..

 

[nikorr]

If possible, run #1 and #2 @ http://www.tomshardware.com/forum/8263-63-simple-free-guide-removing-malware

 

[mogong]

ok, i'll try that but is it safe?? i'm just afraid i'm gonna make the situation worst bcoz i'm not an expert for things like this..looks like this is gonna be my last chance before i send it to the technician if fail..haha anyway, thanks for all ur help..u helped me a lot and i can see ur sincerity in helping me..

 

[nikorr]

U might have an infection, that alone is not good. It will not make it worst. It is messed up as it is anyway. It should help to get rid off the problem.

 

[nikorr]

But u need to tell me what are u doing. I am not there. So if u do something, you should tell me about that.

 

[mogong]

owh, ok..i'll tell u what i do but i don't think so i'm gonna try it now maybe later..

 

[mogong]

need to gather all my courage to do this..lol

 

[nikorr]

Kill the pest : ) It may get worst than better if u do nothing.

 

[nikorr]

Anyway, Can u run Belarc and post the log info, so I have an idea what do u have? http://www.belarc.com/free_download.html

 

[nikorr]

There are few options we can do.

Do u have any Windows DVD or just a recovery partition on your HDD?

 

[mogong]

OMG, i'm afraid so i don't have anything u mentioned above..i don't know where did we put all the things came up together with the laptop when it been bought..btw, the link u gave is not working..

 

[mogong]

ok, my mistake..the link worked..haha

 

[mogong]

i've downloaded the Belarc and try to run it but it's also in media player format..not supported by media player so can't access it..everything i downloaded will turn to media player format except the songs i think..ehm, gonna fed up 🙁

 

[nikorr]

Well, find the stuff, but post your laptop model name.

 

[mogong]

ASUS A42JC

 

[mogong]

more detail, Notebook ASUS A42JC-VX148V

 

[nikorr]

Did u run that link? ..., run #1 and #2 @ http://www.tomshardware.com/forum/8263-63-simple-free-guide-removing-malware

 

[mogong]

yup, already..i tried no2 but its not working for me..i'll do no1 after this..

 

[nikorr]

OK, try #1

 

[nikorr]

And whats the problem with #2?

 

[mogong]

ehm..when i clicked the link for 2, it said i can't access into it..i had tried to register but still the same..