Hello everyone,
Recently my computer has been unable to go into sleep mode. I've tried looking it up but haven't found any results that match my situation.
At first I thought this was a problem with my keyboard since I have a keyboard combination for sleep mode, but after about a week I tried the sleep button in the start menu and it still won't work. Instead, it just locks the computer and turns the screen off. All I have to do is move the mouse or press the keyboard for the screen to turn back on and I have to log back in. I understand that this probably sounds like normal sleep mode so far, but I know it is not since the computer is still running. (the fans still go, all the external lights stay on, and videos keep playing, but the screen turns off and the computer locks)
I have also tested hibernate, shut down, and restart and they all still work just like they should.
I'm not sure if my computer specs are necessary, but I'd be happy to share them if they are.
Recently my computer has been unable to go into sleep mode. I've tried looking it up but haven't found any results that match my situation.
At first I thought this was a problem with my keyboard since I have a keyboard combination for sleep mode, but after about a week I tried the sleep button in the start menu and it still won't work. Instead, it just locks the computer and turns the screen off. All I have to do is move the mouse or press the keyboard for the screen to turn back on and I have to log back in. I understand that this probably sounds like normal sleep mode so far, but I know it is not since the computer is still running. (the fans still go, all the external lights stay on, and videos keep playing, but the screen turns off and the computer locks)
I have also tested hibernate, shut down, and restart and they all still work just like they should.
I'm not sure if my computer specs are necessary, but I'd be happy to share them if they are.