[SOLVED] Computer Crashing (detailed info) Please Help!

[KraftDamus]

Specs -->
GPU - NVIDIA GeForce GTX 1070 Ti
Processor - Intel Core i5-7400 CPU @ 3.00GHz, Quadcore
RAM - previously 12 gb (both sticks DDR4) with mixed input signals, 4gb 2400 MHZ and 8gb 2133 MHZ. Currently installed, one stick 8gb 2133 MHZ

Problem:
Computer restarts immediately, seemingly at random, when playing games.
Games that have worked previously now cause something to break and my computer restarts.
Games include (but not limited to) CSGO (like wot lol), Project Cars 2 (logitech gaming software is installed, //not sure the exact date this problem started occurring but if I had to guess it was around the time that I installed this software).
I have stress tested my pc since I have been having this problem. Doesn't crash.
This is a relatively new problem.

Things I have tried:

Removed and dusted all fans to ensure no overheating.
Maxed out fans.
Applied new thermal paste to cpu.
//here I concluded that the cpu wasn't an issue
Removed the 4gb ram stick so that there are no mixed input signals.
Observed Reliability History with no idea of how to fix the error I am receiving.

// I believe this might be a virus related issue. I have tried multiple anti virus applications and all of them have come up dry.


Error from 'Problem Details' under 'security and maintenance': (reliability history)



Source
Connected User Experiences and Telemetry

Summary
Stopped working

Date
‎2019-‎03-‎01 4:25 PM

Status
Report sent

Description
Faulting Application Path: C:\Windows\System32\svchost.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: svchost.exe_DiagTrack
Application Version: 10.0.17763.1
Application Timestamp: b900eeff
Fault Module Name: ntdll.dll
Fault Module Version: 10.0.17763.292
Fault Module Timestamp: 7ded7809
Exception Code: cfffffff
Exception Offset: 00000000000a2f84
OS Version: 10.0.17763.2.0.0.768.101
Locale ID: 4105
Additional Information 1: 6783
Additional Information 2: 678335bf3a5fc4d2adc6da69ac962b74
Additional Information 3: d8f9
Additional Information 4: d8f9589a8e8a653359e3a459e57892d0

Extra information about the problem
Bucket ID: 3a35f46923e466a1c2e854833227d6ab (1362431809738495659)

 

[InvalidError]

svchost is nothing more than a container that runs nearly every background service on the computer. Unless some of the crash data can be attributed to something more specific, there isn't much that can be done with it. If the crash report included the name of the dll/exe associated with the service this specific instance of svchost was running (might be somewhere in the stack trace if a minidump was created), it would be much more useful for determining whether the crashes are from a specific service or just random.

If you suspect the Logitech software from being the cause as the only thing you remember changing before problems began, the logical thing to do would be to remove it and see if that helps.

 

[shknawe]

Try and restore your pc to an earlier date when it was working well. Copy and paste these two in your c: drive search, one at a time, and see if they match up to a file in your system. 678335bf3a5fc4d2adc6da69ac962b74 d8f9589a8e8a653359e3a459e57892d0

 

[KraftDamus]

svchost is nothing more than a container that runs nearly every background service on the computer. Unless some of the crash data can be attributed to something more specific, there isn't much that can be done with it. If the crash report included the name of the dll/exe associated with the service this specific instance of svchost was running (might be somewhere in the stack trace if a minidump was created), it would be much more useful for determining whether the crashes are from a specific service or just random.

Hey there, I am not sure what a stack trace or a minidump is. Could you help me locate it?

If you suspect the Logitech software from being the cause as the only thing you remember changing before problems began, the logical thing to do would be to remove it and see if that helps.

I have un-installed the software to see if it will help.

 

[InvalidError]

Hey there, I am not sure what a stack trace or a minidump is. Could you help me locate it?

A stack trace is basically the history of function calls prior to the crash. Go far enough back up the history and you should find the executable module related to the call unless the crash happened while returning from a function, in which case the module's stack already got popped. Without a debug kernel and debug symbols attached though, most of that information may not be available.

A mini-dump is a dump of memory areas the crash-dumper saves to help with debugging. When a crash happens and generates a dump file, the crash event should contain the path to the dump file. As above, the file if present may not necessarily contain sufficient data to determine what caused the crash.

 

[KraftDamus]

Hey there I was looking around and found this in event-viewer.

Critical 2019-03-03 11:33:05 PM Kernel-Power 41 (63)

this error shows up 20 times

The general info of this error is:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

 

[InvalidError]

Random hard-resets/reboots/shutdowns (that's what improper shutdowns with no other data usually mean) are very often a PSU-related issue, what PSU do you have in there?

 

[KraftDamus]

Random hard-resets/reboots/shutdowns (that's what improper shutdowns with no other data usually mean) are very often a PSU-related issue, what PSU do you have in there?

Thermaltake smart series 500W

 

[KraftDamus]

I am like 99% sure it is a PSU issue, I am going to order a new one.
Any recommendations for a pc with a 1070 8gb gpu, core i5 quadcore, ssd and hdd, stock fans?

 

[InvalidError]

If you want to spend the least amount of cash possible to get a pretty good quality PSU, the 520W and 620W Seasonic S12-II can be had for ~$40.

 

[KraftDamus]

If you want to spend the least amount of cash possible to get a pretty good quality PSU, the 520W and 620W Seasonic S12-II can be had for ~$40.

Thank you so much

How does the Corsair - CXM 550 W 80+ Bronze Certified Semi-Modular ATX Power Supply sound?

 

[KraftDamus]

I ordered the seasonic 520W

 

[BreakingSeth]

I ordered the seasonic 520W

did this fix your issue? ive been having trouble with mine it will reboot during games after awhile.