Computer freezes, CPU fails, solution?

[lochy]

Computer freezes, CPU fails, solution?

I recently have this problem. My computer HP dc7700 SFF freezes randomly.
I keep this computer on all the time for running a teamspeak server (very light use).
The computer freezes randomly, usualy when I'm not using it for a while (I use another computer for general use) The computer will just freeze, the screen stops, can't move the mouse, numlock on keyboard has no response. There's no event log on computer management. I have no idea what's going on.

I open the case and find that the cpu heatsink is cold. The fan of the CPU and PSU are working and don't seem to be overheat, I can eject the DVD-drive's tray. The screen stop, if it freezes for a long time, it will just have black screen. I can force shut down and start and work again.

So does can anyone know what's the problem? CPU failing? anything I can do to fix it? any help is appreciated

The computer's spec:
Core2Duo 1.86Ghz
128mb ATI x600
3GB DDR2 Ram
2X 2TB drives,
DVD-burner
Window XP

 

[wintech2013]

Computer freezes, CPU fails, solution?
Computer freezes, CPU fails, solution?
I recently have this problem. My computer HP dc7700 SFF freezes randomly.
I keep this computer on all the time for running a teamspeak server (very light use).
The computer freezes randomly, usualy when I'm not using it for a while (I use another computer for general use) The computer will just freeze, the screen stops, can't move the mouse, numlock on keyboard has no response. There's no event log on computer management. I have no idea what's going on.
I open the case and find that the cpu heatsink is cold. The fan of the CPU and PSU are working and don't seem to be overheat, I can eject the DVD-drive's tray. The screen stop, if it freezes for a long time, it will just have black screen. I can force shut down and start and work again.
So does can anyone know what's the problem? CPU failing? anything I can do to fix it? any help is appreciated
The computer's spec:
Core2Duo 1.86Ghz
128mb ATI x600
3GB DDR2 Ram
2X 2TB drives,
DVD-burner
Window XP

Hi Lochi, well the problem u r facing is not related to the cpu. i know it sounds fishy. my experience of 8 years tells me that the prob is with your hard drive. try unplugging your hard drive and then plug in a new hard drive but remember the old hard drives has all your data's.
after you plug in the new hard drive install windows and its drivers then check the performance of your system. I bet it will work fine. after this just shut down the computer and then plug in your old hard drives in slave mode. this will help you get back your system the way you want it.

good luck dear.

Sr. Support Exec.
WINTECH

 

[wintech2013]

Have the same problem on more than 20 computers (hp7700) started a few weeks ago pointing towards a microsoft update.... most probably not hardware !!!!

Using Mcafee enterprise , that could also be the cause... What Antivirus are you using ?

Hi dear, just uninstall mcafee coz its a third party antivirus and must be having a conflict with windows updates. use microsoft internet security on its behalf. it will help your pc boost up and at the same time protect your system in the best manner from viruses.

I assure you my help will work.

regards,
Sr. Support Exec.
WINTECH