- Nov 28, 2020
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Hi All!
My PC is hard-rebooting while in mid-game. My three test games have been CoD Modern Warfare, Fallout 4, and The Witcher 3. The issue is most-easily reproduced when playing fallout 4 -- anywhere from 1 minute to 10 minutes into the game, the PC will perform a clean reboot with no warning or indication at all.
My Initial PC specs were:
I feel like I have tried everything. The below is mostly a comprehensive list of what I've tried:
I found a few posts on this forum where folks had similar issues, and two people said they upgraded/replaced the motherboard to resolve the issue.
Seeing as it was black friday yesterday, I bought a new motherboard and CPU to try and circumvent the issue. I installed them yesterday, and re-installed windows. So the new hardware is:
So seeing as the Motherboard and CPU are completely new and the issue is still occurring, I really do not know what the issue might be. Unfortunately I do not have an extra GPU to test with, but stress testing the GPU leads me to believe that it is not really the culprit either. With that, I really have
Any help/suggestions would be greatly appreciated!
Thanks!
Tom
My PC is hard-rebooting while in mid-game. My three test games have been CoD Modern Warfare, Fallout 4, and The Witcher 3. The issue is most-easily reproduced when playing fallout 4 -- anywhere from 1 minute to 10 minutes into the game, the PC will perform a clean reboot with no warning or indication at all.
My Initial PC specs were:
- ASRock x470 Master SLI/ac
- AMD Ryzen 2700x
- 64 GB RAM (16x4 G.SKILL Ripjaws V 3200 (F4-3200C16D-32GVK))
- Samsung SSD 970 EVO 500 GB (Boot Drive)
- Samsung SSD 860 EVO 1 TB (Gaming Drive)
- EVGA GEForce RTX 2070
- Corsair HX 850
- The previous system shutdown at 4:20:47 PM on 11/28/2020 was unexpected.
- The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
I feel like I have tried everything. The below is mostly a comprehensive list of what I've tried:
- Taking out all RAM sticks and testing one at a time. The PC crashed on each individual RAM stick
- Down-clocked the RAM sticks to 1866 Mhz
- Downloaded HWMonitor and tracked power and temperatures before a crash
- The CPU temperatures reached 75 degrees, but averaged 65-72 degrees
- The GPU temperatures reached 80 degrees, but averaged 70 degrees
- The total power seemed to peak at 400-500 watts (hard to get an exact number!)
- Updated NVIDIA drivers to the latest
- Downloaded PRIME95 to stress test CPU and RAM
- Out of 25 tests averaging an hour or so, I believe the computer crashed once
- No outlying temperatures when monitoring CPU temp via HWMonitor
- Downloaded FurMark to stress test GPU
- No crashes observed
- No outlying temperatures when monitoring GPU temp via HWMonitor
- Ran steam games with the -safemode command line parameter
I found a few posts on this forum where folks had similar issues, and two people said they upgraded/replaced the motherboard to resolve the issue.
Seeing as it was black friday yesterday, I bought a new motherboard and CPU to try and circumvent the issue. I installed them yesterday, and re-installed windows. So the new hardware is:
- (New) MSI MPG X570 Gaming Pro Carbon WIFI
- (New) AMD Ryzen 3700x
- 64 GB RAM (16x4 G.SKILL Ripjaws V 3200 (F4-3200C16D-32GVK))
- Samsung SSD 970 EVO 500 GB (Boot Drive)
- Samsung SSD 860 EVO 1 TB (Gaming Drive)
- EVGA GEForce RTX 2070
- Corsair HX 850
So seeing as the Motherboard and CPU are completely new and the issue is still occurring, I really do not know what the issue might be. Unfortunately I do not have an extra GPU to test with, but stress testing the GPU leads me to believe that it is not really the culprit either. With that, I really have
Any help/suggestions would be greatly appreciated!
Thanks!
Tom
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