Computer Infrequent Crashing

[goldenratio]

Hey there my PC has had a bad issue of randomly crashing while playing games or occasionally it does crash while watching Youtube or using google maps.

The PC will randomly lock up and occasionally hang on a sound making quite a loud burring noise. Usually black screen, no BSOD message.

Not quite sure what to provide other than my PC specs

CPU: AMD Phenom 840 X4
GPU Sapphire 6850
PSU coolermaster 550W
Mobo: GA-MA78LMT-S2
RAM 4GB kinston
Windows 7 64 bit ultimate

Also i have a Event ID 6008 in eventviewer

Cheers and thanks for the help

 

[i7Baby]

How hot is the cpu getting - from bios/uefi?

What voltage is the psu giving out for 12v, 5v and 3.3 v - from bios/uefi?

 

[goldenratio]

How can i check my PSU rail volatages?

My CPU never runs higher than 50 sometimes 60 when playin Leagie of Legends ill get some numbers of the next few hours.

 

[i7Baby]

I said - in bios/uefi. Same as you should be checking your cpu temp.

LoL won't stress your cpu much. 60C is too high. Blow out your case to get rid of built up dust - especially fans, coolers and filters. Up your cpu fan rpm. Get rid of any overclocks.

Give us your voltages

 

[goldenratio]

http://www.coolermaster.com/powersupply/extreme/extreme-power-plus-550w/

This is my PSU i dont know where i find my voltages sorry :S

Also what is this BIOS/uefi you speak of|?

 

[i7Baby]

http://www.gigabyte.com.au/products/product-page.aspx?pid=3583#ov - it's called easy tune 6 - came with the mobo. It should provide temps and voltages. Install it and use it.

 

[goldenratio]

Ok installing it now, i have had a couple of crashes since i last posted and have found one reoccuring trend.

Right before it crashes like 10 secs or so beforehand in eventviewer it has logged

"System

- Provider

[ Name] Microsoft-Windows-FilterManager
[ Guid] {F3C5E28E-63F6-49C7-A204-E48A1BC4B09D}

EventID 6

Version 0

Level 4

Task 0

Opcode 0

Keywords 0x8000000000000000

- TimeCreated

[ SystemTime] 2014-08-11T01:43:43.994406100Z

EventRecordID 10675

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Whoreratio-PC

- Security

[ UserID] S-1-5-18


- EventData

FinalStatus 0x0
DeviceVersionMajor 6
DeviceVersionMinor 1
DeviceNameLength 8
DeviceName FileInfo
DeviceTime 2009-07-14T11:34:25.000000000Z

This has happened everytime before it crashes under the system part of event viewer

Anyways i will run this BIOS program now and let you know the reuslts


Edit: After installing Easy Tuner 6 and restarting my computer would constantly bluescreen on reboot.

I am now im safe mode trying to uninstall it so that i can start my PC normally.

Heres the error i get when restarting with easy tuner on

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000096
BCP2: FFFFF880070AB0E2
BCP3: FFFFF8800ABB5F70
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\081114-25428-01.dmp
C:\Users\Whoreratio\AppData\Local\Temp\WER-44085-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

 

[i7Baby]

How hot is the cpu getting - from bios/uefi?

What voltage is the psu giving out for 12v, 5v and 3.3 v - from bios/uefi?

Check all your devices are working OK and have up to date drivers in Control Panel, Device Manager

Do a Checkdisk with repair on your OS drive.

Scan your OS drive for viruses eg with Avast and Malwarebytes

 

[goldenratio]

I cant check at sorry this Easy Tuner 6 is Crashing my computer on restart and i get Open driver hadnle error messages when i try to open it in safe mode and i am unable to uninstall it. My computer has gotten worse since i installed it.

EDIT: i fixed it by reverting to a system restore thank god.

I am going to use another program to find my volatges and stuff

 

[goldenratio]

Ok Ok ok ok ok ok i have gotten some progress going here. Turns out i was really stupid and installed the wrong version of easy tune for my system and got the wrong sockets.

Now i have the right sockets and the right easy tune to go with it.

Soo i have easy tune 6 open here and i have some voltage number i dont know if they are the right ones i am gunna restart and check my BIOS for any more numbers of voltages.

Anyways currently i ahve easytune here and it says the looks like this
http://puu.sh/aNoPb/358badacdb.jpg

(hopefully you are allowed to open puush links its just a screencap)

I will post again once i have looked at my BIOS

 

[goldenratio]

I have just checked my BIOS and managed to ge tthe following numbers from top of the list down, i assume these are the rail voltages
1.472
1.488
3.408
12.10

 

[i7Baby]

They should be 12.000, 5.000 and 3.3000 with +/- 0.2

It says Vcore is 1.12, 12v is 12.030 (OK) and 3.3v is 3.4 (OK)

I don't know where you get the 1.472 and 1.488. And I don't know what the 5v reading is.

What cpu temp are you getting - fan/temp?

 

[goldenratio]

System and CPU are at 38 idle came down from around 50 after playing a lengthy game of league.

Those two unknown values are from my BIOS they were the two numbers above the 12.10 and 3.408 under one of the menus

 

[i7Baby]

38 idle and 50C gaming is a bit high but not too bad - especially if its a hot day.

Blow out your case to get any built up dust out - especially fans, filters and coolers. Hopefully the temps will drop another few degrees.

Any more crashes?

 

[goldenratio]

I went and bought some compressed air today and blew out my case it was already sorted out but i got a bit of dust out.

Yep still crashes again in event viewer it has this filter manager popping up before it crashes. Mostly it happens when i am playing league...

What sort of things can i give you so you can maybe check on your end what might be causing the error?

So far only event viewer has provided consistent workings of a problem and that is this filter manager occuring just before a kernal power shutdown

 

[i7Baby]

Do a checkdisk with repair.

Run a virus scan eg Avast and Malwarebytes

How long has this been going on for?

Are similar problems reported on the LoL forum? (is it a game bug)

 

[goldenratio]

Ill run these tests tommorow while im at tech.

Its been happening for a long time now really. I had reformatted my PC to try and solve it but it has not really fixed it although after i HAD reformatted the crashing was restricted to opnly one type which is the one i have now

Another interesting bit of knowledge i know now for sure is that eventually the PC actually rests itsself after a while and i can log into my computer but i cannot see anything.

I am guessing we are looking at Vidoe card driver or hardware issue?

Also it does happen quite alot but mainly when i play league that being said i do play league alot and it has crashed on various other games the time its had this problem.

ANother thing i want to try is removing my video card drivers and only installing the base drivers as some people have said they have had blue screen issues with AMDOverdrive and i so see it one vent viewer but again here is the event viewer log that is consistent for every crash that occurs

http://puu.sh/aNKcB/6f73b87781.png
http://puu.sh/aNKdM/de25a80e5b.png

Thankyou heaps

 

[goldenratio]

I have ran ChkDsk and found no errors. I am at a loss 🙁