- Dec 13, 2023
- 11
- 4
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Hi everyone! This is my first time posting here, and long time without posting on forums in general, so
I bought this "new", refurbished PC a couple of days ago, I'll share the specs right here: https://postimg.cc/gallery/fZFzj8j
The GPU in question is a Radeon R5 430 2Gb Low Profile. If needed I can provide with a pic of the GPU but it doesn't seem to have any physical damage from the shipping.
I've been using the system for a couple of days now and, so far, it works just perfectly, nothing that stands out to my eye, I've done a lot of software-related stuff by myself before.
The problem is that, well, the first day it arrived, I plugged all the cables in, press the power button and... nothing shows up on screen. I was thinking it was a problem with the monitor because the fans were spinning, the "power" light was on and even the little light that blinks when the disk is in use was on as well, so I tried with a different monitor, using a VGA cable for the integrated graphics instead of the DVI the GPU uses, but no matter what, the screen was pure black, I wasn't even able to enter the BIOS (I gotta mention tho, I don't know if it was coincidence or just me being a bit paranoid, but in one of the boot attempts, I was pressing different F buttons to see if I could reach the BIOS, and the fans suddenly started being more silent, compared to before when I could perfectly hear them going). I could've sworn the GPU was also working since I heard its fan working as well, I'll double check that later just in case.
After unplugging it carefully, I tried booting and it worked without any casualties.
The only thing I saw, that could be weird but I'm not sure, is that when I unplugged it, there was a little cable around where the GPU was, I don't know exactly what it is for, but it says "P4" on one of its connector's sides, this cable was unplugged, I couldn't find any pins that looked like it was supposed to be plugged in (and I didn't wanna fry my motherboard by mistake), it's kinda like a separation from another, bigger, cable.
I contacted with the seller and they even sent a video where the same pc with the same graphics card was tested and it worked just fine.
Is there anything I could do about it?
(Also excuse me for any mistakes, I'm open to any suggestions)
I bought this "new", refurbished PC a couple of days ago, I'll share the specs right here: https://postimg.cc/gallery/fZFzj8j
The GPU in question is a Radeon R5 430 2Gb Low Profile. If needed I can provide with a pic of the GPU but it doesn't seem to have any physical damage from the shipping.
I've been using the system for a couple of days now and, so far, it works just perfectly, nothing that stands out to my eye, I've done a lot of software-related stuff by myself before.
The problem is that, well, the first day it arrived, I plugged all the cables in, press the power button and... nothing shows up on screen. I was thinking it was a problem with the monitor because the fans were spinning, the "power" light was on and even the little light that blinks when the disk is in use was on as well, so I tried with a different monitor, using a VGA cable for the integrated graphics instead of the DVI the GPU uses, but no matter what, the screen was pure black, I wasn't even able to enter the BIOS (I gotta mention tho, I don't know if it was coincidence or just me being a bit paranoid, but in one of the boot attempts, I was pressing different F buttons to see if I could reach the BIOS, and the fans suddenly started being more silent, compared to before when I could perfectly hear them going). I could've sworn the GPU was also working since I heard its fan working as well, I'll double check that later just in case.
After unplugging it carefully, I tried booting and it worked without any casualties.
The only thing I saw, that could be weird but I'm not sure, is that when I unplugged it, there was a little cable around where the GPU was, I don't know exactly what it is for, but it says "P4" on one of its connector's sides, this cable was unplugged, I couldn't find any pins that looked like it was supposed to be plugged in (and I didn't wanna fry my motherboard by mistake), it's kinda like a separation from another, bigger, cable.
I contacted with the seller and they even sent a video where the same pc with the same graphics card was tested and it worked just fine.
Is there anything I could do about it?
(Also excuse me for any mistakes, I'm open to any suggestions)
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