Question Computer just freezes after installing new ram

Nov 29, 2019
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So I recently bought 2 new ram sticks for my pc. I originally only had a single 8gb stick in my pc and I wanted to upgrade to 16gb. I went online and bought a set of 2x8gb ram sticks that were compatible with my motherboard and after installing the new ram my pc would boot up perfectly fine and I would open speccy and it would recognize my ram saying I now had 16gb's of ram. After a while my pc would just freeze however and become unresponsive and the only way to fix it would be to turn of my pc and pull out the ram sticks and put them back in. It would continue to just randomly freeze at times and I tried putting my old single stick of ram in and it would go back to working perfectly fine without ever freezing. Please help me as I would really like to have 16gb of ram on my pc.

This is my original pc specs
ProcessorIntel® Core™ i5-9400F Processor (6x 2.90GHz/9MB L3 Cache)
Processor CoolingAsetek 550LC 120mm Liquid Cooling System - Standard 120mm Fan [Revolt]
Memory8 GB [8 GB x1] DDR4-3000 Memory Module - Certified Major Brand Gaming Memory
Video CardNVIDIA GeForce GTX 1650 - 4GB GDDR5
MotherboardASRock Z390M-ITX/AC -- 802.11ac WiFi, USB 3.1 (5 Rear, 2 Front), ASRock Super Alloy
Power Supply600 Watt - Thermaltake Smart Series - 80 PLUS Gold
M.2/PCI-E SSD Card- [FREE] 512 GB Intel 660P Series M.2 PCIe NVMe SSD - Today Only
Primary Hard Drive500 GB WD Blue SSD -- Read: 545MB/s, Write: 525MB/s - Single Drive
Sound Card3D Premium Surround Sound Onboard
Network CardOnboard LAN Network (Gb or 10/100)
Operating SystemWindows 10 Home + Office 365 Trial [FREE 30 Day Trial] - (64-bit)

Here is the ram that I bought
https://www.amazon.com/gp/product/B017NW5NZY/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1
 

lynx1021

Reputable
Feb 17, 2016
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Amazon does not show that memory (CMK16GX4M2A2400C16)being compatible with that board.

Corsair shows CMK8GX4M1D3000C16 (1-8GB) in the vengeance line as being compatible, I couldn't find pairs.
Just because it is DDR4 doesn't mean it will work.
Corsair's memory finder is pretty wonky, and doesn't work well.
 
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