COmputer Problem guys

Oct 21, 2018
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Could you help me guys. i actually have this computer problems lately.

During this summer i was searching for an antivirus so i installed avast. but then i realized that avast is incompatible with my style so i uninstalled it. and thats were all hell broke loose. it took me few days to really remove avast and all its traces with avast uninstaller. after uninstall my computer got shitty. i've been experiencing all sorts of errors lately. could pls help me, all this errors are annoying. plus i cant start properly chrome, vlc, adobe pdf and other sorts of programs, i need to save a copy of there original .exe (Archived rar) bcoz their exe file keeps on corrupting (am i correct). every time i open it(If i just open it directly without replacing the corrupted exe file with a safe one that i have saved), it shows it has stopped working. well i can still use my computer but im starting to really hate it. pls help Thanks guys
Heres the link of errors that im talking about
https://www.facebook.com/photo.php?fbid=2104422139577667&set=pcb.2104422402910974&type=3&theater
https://www.facebook.com/photo.php?fbid=2104422142911000&set=pcb.2104422402910974&type=3&theater
https://www.facebook.com/photo.php?fbid=2104422326244315&set=pcb.2104422402910974&type=3&theater
 

NCDad

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Oct 24, 2009
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Be sure to backup / copy any important data files before completing a clean installation. Make note of any programs you need to reinstall to ensure they're available for your use.
 

CrazyDingo

Reputable
May 1, 2015
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@NCDad: hmm ... actually if you put a thumb drive / external HDD into an actively infected machine like the above, and then later insert that device into a nice clean machine, then, unless you really know what you're doing there's a good chance you'll re-install the malware.
 
Oct 21, 2018
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so the only solution is format my computer drive? no other solution? is it really a malware?
 

CrazyDingo

Reputable
May 1, 2015
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Short answer: yes.
Longer version: to positively confirm the presence of malware, you'd need to run software that detects it (but failing to detect it with anti-virus etc software doesn't confirm an absence of malware -maybe it's just not in the database of your detection software yet).
The behaviour you describe is so typical of malware you should just treat it like that until proven otherwise - i.e. if you do a clean install and you haven't solved the problem then you may be looking at something else.
You can try checking for hardware or other problems first, but you'll probably just end up wasting a lot of time and wishing you hadn't.

 

NCDad

Distinguished
Oct 24, 2009
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Theoretically, yes that is possible. However, from his post, we do not know whether or not brianamoguis has saved any data he may consider important. Saving data from an infected machine to an external device and then copying that data to a clean machine does run the plausible risk of infecting the new machine.

However, he should be allowed the opportunity to choose to save any data before hastily reformating his HDD, with the caveat that it could be infected as well. I apologize for not adding the caveat.
 

CrazyDingo

Reputable
May 1, 2015
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Sure, good to let the op know they'll be loosing the data and warn them of the risk - I should have done that.
 
Oct 21, 2018
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What i did was to copy all the important files with an external HDD, i did not reproduced the existing drive or backed it up. is it a safe method? what method should i use anyway?

 

CrazyDingo

Reputable
May 1, 2015
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Manual copying of files is probably the closest you'll come to safe - but you should assume the HDD has infected files; scan it, just copy back individual files when you need them. You may end up re-infecting a clean machine.
If you're on Windows 10, to reinstall, just download the tool and follow the directions:
https://www.microsoft.com/en-au/software-download/windows10startfresh
And when you're done re-installing, get some decent anti-virus software.
Defender is a reasonable choice:
https://www.microsoft.com/en-au/windows/comprehensive-security
 

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