Hey everyone! Hope u guys can help me.
Motherboard: Msi B450M PRO-VDH MAX
CPU: AMD Ryzen 5 3600x 3.8ghz
Cooler: Deepcool GAMMAX 400 V2
RAM: HyperX Fury 8gb 2133Mhz x 2
PSU: CORSAIR GS 600W
Drives: Kingston A400 SSD 480GB and Seagate Barracuda ST2000M008
VGA: Gigabyte RTX 2060 Windforce rev.2
CPU / RAM overclock: No
Overclocking: No
Where the PC is connected: Straight into the socket / I've used it with a extension.
Grounded : Yes
Operating system: Windows 10 Pro 64 bits.
Drivers: All updated via manufacturer's website.
BIOS version: B.60 - AMD AGESA COMBO-AM4 1.0.0.5 05/19/2020
Problem: I have a huge problem with my machine that has been dragging for a while. The computer restarts randomly with no error ... without crashes, slowness or anything like that. It simply black out and restarts regardless of what I am doing .. whether it's playing or idle it will eventualy turn off. The time between shutdowns is also random, and can occur after minutes of each other or even hours (like now that the PC has been on for 4 hours without problems)
I don't remember exactly when the problem started but i I made upgrades in some parts (I changed CPU, GPU and Motherboard) in the hope that it would solve it and the problem disappeared for a while (3 months or so).
What I've done:
-I've formatted the SSD and HD countless times;
-I started using Windows on the HD without the SSD plugged into the machine and vice versa;
-I tested a second PSU that I have here(500W);
-I changed the slot memories and tested each one separately;
-I disconnected all the fans and left the computer on without connected peripherals;
-I tried other outlets in the room and in other rooms of the house;
-All temperatures are OK;
-Memtest did not report any errors in the memories;
-I checked all voltages and they are all OK.
- * I didn't update BIOS for fear of the computer shutting down during the process. *
After doing all this the computer continued to restart randomly.
Log from last shutdown event:
Nome do Log: System
Fonte: Microsoft-Windows-Kernel-Power
Data: 21/12/2020 15:40:42
Identificação do Evento:41
Categoria da Tarefa
63)
Nível: Nível Crítico
Palavras-chave70368744177664),(2)
Usuário: SISTEMA
Computador: DESKTOP-MJ3RTH6
Descrição:
O sistema foi reiniciado sem um desligamento correto primeiro. Esse erro pode ser causado quando o sistema para de responder, trava ou fica sem energia inesperadamente.
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2020-12-21T18:40:42.208000500Z" />
<EventRecordID>524</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-MJ3RTH6</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>
Motherboard: Msi B450M PRO-VDH MAX
CPU: AMD Ryzen 5 3600x 3.8ghz
Cooler: Deepcool GAMMAX 400 V2
RAM: HyperX Fury 8gb 2133Mhz x 2
PSU: CORSAIR GS 600W
Drives: Kingston A400 SSD 480GB and Seagate Barracuda ST2000M008
VGA: Gigabyte RTX 2060 Windforce rev.2
CPU / RAM overclock: No
Overclocking: No
Where the PC is connected: Straight into the socket / I've used it with a extension.
Grounded : Yes
Operating system: Windows 10 Pro 64 bits.
Drivers: All updated via manufacturer's website.
BIOS version: B.60 - AMD AGESA COMBO-AM4 1.0.0.5 05/19/2020
Problem: I have a huge problem with my machine that has been dragging for a while. The computer restarts randomly with no error ... without crashes, slowness or anything like that. It simply black out and restarts regardless of what I am doing .. whether it's playing or idle it will eventualy turn off. The time between shutdowns is also random, and can occur after minutes of each other or even hours (like now that the PC has been on for 4 hours without problems)
I don't remember exactly when the problem started but i I made upgrades in some parts (I changed CPU, GPU and Motherboard) in the hope that it would solve it and the problem disappeared for a while (3 months or so).
What I've done:
-I've formatted the SSD and HD countless times;
-I started using Windows on the HD without the SSD plugged into the machine and vice versa;
-I tested a second PSU that I have here(500W);
-I changed the slot memories and tested each one separately;
-I disconnected all the fans and left the computer on without connected peripherals;
-I tried other outlets in the room and in other rooms of the house;
-All temperatures are OK;
-Memtest did not report any errors in the memories;
-I checked all voltages and they are all OK.
- * I didn't update BIOS for fear of the computer shutting down during the process. *
After doing all this the computer continued to restart randomly.
Log from last shutdown event:
Nome do Log: System
Fonte: Microsoft-Windows-Kernel-Power
Data: 21/12/2020 15:40:42
Identificação do Evento:41
Categoria da Tarefa
63)Nível: Nível Crítico
Palavras-chave
70368744177664),(2)Usuário: SISTEMA
Computador: DESKTOP-MJ3RTH6
Descrição:
O sistema foi reiniciado sem um desligamento correto primeiro. Esse erro pode ser causado quando o sistema para de responder, trava ou fica sem energia inesperadamente.
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2020-12-21T18:40:42.208000500Z" />
<EventRecordID>524</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-MJ3RTH6</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>
Last edited:
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