Question Computer stuck on boot /black screen due to faulty SSD ?

[kubrat]

Hello,

I've been having a serious problem with my PC for the past two hours. I was doing something and I needed to unplug the power strip the pc was plugged in. I didn't think of it and I directly unplugged the power strip. I finished what I was doing and I plugged the power strip back in, started the pc but it was stuck on booting for around 10 minutes. I restarted it but the same thing happened.

After restarting it couple of times it started loading auto repair - it got stuck on that too, couple of times.

I tried removing CMOS, waited 5 minutes an plugged it back in - same thing, stuck on booting. I inserted an usb with fresh windows 10 on but it didn't want to start reinstallation.

Finally, I shut down the pc and removed the ssd that drive D is on - the pc booted (though I didn't see the boot starting with the Arsenal Gaming logo as it usually does) and it seemed to work fine. I shut down the pc and plugged the drive D ssd on, started the pc, it loaded and then black screen. Unplugged the drive D ssd again and started the pc and it worked fine.

Every time I plug in the drive D ssd it gives black screen after booting. So, it seems it might be a problem with that ssd, or is it?

So, the resulting problems are:
1. The computer can not run if the drive D ssd is plugged in - it can run only with my drive C ssd.
2. All the important data on the corrupted ssd is inaccessible.

Do you have any suggestions for a solutions to those problems? Is it possible to at least recover the data?

Thank you in advance.

All my pc parts were bought brand new:
Motherboard: MSI B450 Tomahawk
GPU: RX 6600
CPU: Ryzen 5 3600
PSU: Seasonic S12II-520 Bronze
SSD (Drive C): SanDisk Ultra 3D 500 GB - bought brand new 5 years ago
SSD (Drive D): Samsung 870 Evo 1 TB - bought brand new 2.5 years ago
RAM: 2x8GB

 

[kubrat]

Probably just needed to assign a drive letter.
No need to reformat secondary storage.

My concern is the drive continually not being present in the file manager after clean installation of Windows. It only shows in disk management, until I ''make'' it appear in file manager beside the other SSD.

I don't remember that happening with my previous Samsung SSD. I understand that happening the very first time after the new SSD is added for the first time in to the system. But if I do another clean Windows install I'd consider the SSD should already be not ''new'' to the system, thus being recognized?

Am I missing something? Did I have to do something in the BIOS?

 

[fzabkar]

The 870 Evo is not yet supported by professional data recovery tools:

https://blog.acelab.eu.com/pc-3000-ssd-list-of-supported-ssd-drives-regularly-updated.html

Try to retrieve a SMART report:

https://www.reddit.com/r/datarecoverysoftware/wiki/index/smart/

If this fails, then the firmware has "panicked" or is stuck in the Busy state, most likely due to bad NAND.

 

[SkyNetRising]

But if I do another clean Windows install I'd consider the SSD should already be not ''new'' to the system, thus being recognized?
Am I missing something? Did I have to do something in the BIOS?

It's completely normal, that you have to check for drive letter assignments.
But you do not have to format already formatted drive.

 

[kubrat]

It's completely normal, that you have to check for drive letter assignments.
But you do not have to format already formatted drive.

Alright, thank you!