I have been experiencing issues tonight with my Windows 11 operating system.
Earlier today I had experienced an issue trying to open Firefox browser on my system, also couldn’t access steam. I noticed my desktop was sluggish and laggy. As I thought this was a one-off issue, I thought rebooting the computer would solve the problem.
When I rebooted the computer the screen was stuck on "restarting". I waited at least 10 minutes before pressing the power button to force the computer off. Now, I am unable to boot Windows 11 successfully. I am stuck on the motherboard brand logo loading screen, or when I turn the computer on and off multiple times to try to enter Automatic Repair mode, I can see the words with the same motherboard brand logo but nothing else happens it just loops with a loading icon forever.
I also tried to load a recovery USB drive, but once again this results in my getting a black screen. When I enter the BIOS, my boot order is out of whack, my OS drive is no longer visible in the boot order and I cannot change it to that drive, it was switch to my old boot drive that no longer had the windows OS on it, I took that drive out, but I still cannot boot to the usb recovery. The current OS drive is still plugged in on the motherboard. (m.2 nvme)
From what I have experienced I am sure that there is a software glitch somewhere. The problem is that I cannot get to the screen that should allow me to do a startup repair, system restore, safe mode bootup, etc.
If it helps, I did install an update for my AMD GPU a day before this happened (23.7.2) But I am not sure if this may be causing the specific issue.
Thanks in advance for any help that can be offered.
Earlier today I had experienced an issue trying to open Firefox browser on my system, also couldn’t access steam. I noticed my desktop was sluggish and laggy. As I thought this was a one-off issue, I thought rebooting the computer would solve the problem.
When I rebooted the computer the screen was stuck on "restarting". I waited at least 10 minutes before pressing the power button to force the computer off. Now, I am unable to boot Windows 11 successfully. I am stuck on the motherboard brand logo loading screen, or when I turn the computer on and off multiple times to try to enter Automatic Repair mode, I can see the words with the same motherboard brand logo but nothing else happens it just loops with a loading icon forever.
I also tried to load a recovery USB drive, but once again this results in my getting a black screen. When I enter the BIOS, my boot order is out of whack, my OS drive is no longer visible in the boot order and I cannot change it to that drive, it was switch to my old boot drive that no longer had the windows OS on it, I took that drive out, but I still cannot boot to the usb recovery. The current OS drive is still plugged in on the motherboard. (m.2 nvme)
From what I have experienced I am sure that there is a software glitch somewhere. The problem is that I cannot get to the screen that should allow me to do a startup repair, system restore, safe mode bootup, etc.
If it helps, I did install an update for my AMD GPU a day before this happened (23.7.2) But I am not sure if this may be causing the specific issue.
Thanks in advance for any help that can be offered.