tech support

Forum discussion tagged with tech support.
  1. Yano-Mec

    Question Pc won't boot with new or old CPU

    Hello, Pc specs Mobo: Gigabyte AB350M-GAMING 3 Old Cpu: Ryzen 3 1200 New Cpu: Ryzen 5 2600 GPU: GTX 1050 ti RAM: 3x4gb DDR4 So i check gigabyte and updated bios to F20 then changed over the cpu and pc wont post but Led and fans come on. I replaced the old cpu but still the same problem...
  2. B

    [SOLVED] Replacement Motherboard//HELP//

    I had a Z390 Phantom Gaming 4-CB that I recently poured water on when I got a little too thirsty. Apparently those aren't produced anymore so I'm looking for a replacement. Any suggestions? I don't mind downgrading in terms of ram slots from 4 to 3. However I'm fine spending around 300 dollars...
  3. Question Frame Stutters in Apex and RE2

    For some reason I'm only getting frame stutters in Resident Evil 2 Remake and Apex. These are the only games that I know of where it occurs and other games I play like rocket league and even battlefront 2 on ultra run just fine. I've also already tried reverting the windows April update and that...
  4. loganxgbc

    Question PC Shutting down under Load

    I built my pc almost 2 years back, and now very recently I have been having issues with it. Basically under heavy-ish load my pc decides to shut off, originally it gave me a CPU overheat error for my 2600x. I dusted everything and have opened the side panel yet it's still crashing; but now...
  5. Question MSI MAG B550M MORTAR WIFI no audio output

    Hi internet people, I just completed my Ryzen 5 - 5600x build just to find out that none of my audio works. So the motherboard (MSI MAG B550M Mortar WIFI) has the follow IO: None of the regular audio jacks seem to detect when I plug my speakers in (or any other audio device). The speakers...
  6. Bigwandi

    Question PC freezes and then restarts, accompanied by a distorted audio loop ?

    Hi, So for many months now I have been having an issue where the displays will freeze, a distorted audio loop (if there was any audio playing at the time) can be heard from the output and the PC will restart itself, not during any of these crashes has the system given a BSOD. The crashes have...
  7. jtplant

    Question WHEA-Logger Error and PC crashing

    Can someone help explain to me what this event means? I don't know what the problem is, and my PC keeps crashing with this error.... Also, how do I decipher the "raw data" portion of the event? Can it be translated into words? - <Event...
  8. F

    Question Same PC, Different Case. It wont boot.

    Hey guys, I don't know if I've missed something really dumb here but I basically just swapped cases and got a new CPU cooler and now my pc with the same components won't boot. I've tested the PSU, tested that it wasn't the front panel connectors by shorting the power but no dice. Tried reseating...
  9. G

    Question Semi-Crash On Windows 10

    Hey Guys, So I recently built my first PC and I'm having some issues. It boots and runs fine but at seemingly random intervals the screen freezes and unfreezes making it appear like the frame rate has dropped below zero, then my monitor stops receiving a HDMI signal and the peripherals RGB...
  10. D

    Question CP2077 GPU usage drop and corresponding FPS drop

    Here's a screenshot of MSI Afterburner showing my GPU usage dropping to 0% and my FPS plummeting along with it (I paused immediately after the FPS drop occurred): View: https://imgur.com/gallery/0EAqId4 It happens periodically. It doesn't happen in other games. I've tried uninstalling GPU...
  11. G

    Question PC turning on by itself when plugged in

    I have my PC connected to a UPS, which I turn off during the night. In the mornings, when I turn on my UPS, for some reason the PC turns on by itself, shuts down before it gets to fully boot, and then turns on again normally. At first I thought it was because of the UPS, so I connected my PC to...
  12. Krendog24

    Question Ugh, PC is freezing

    Hey Tom's, long-time lurker, first-time poster. As the title says, I have been having computer freezing problems. The problem usually occurs booting up Steam, but it has also occurred booting up Discord, Origin, Epic, and GOG Galaxy. The freezing seems to only happen during the boot-up phase. I...
  13. S

    Question Ryzen 5 3600x always at clock speed of 4300 and avg temp of 70

    My recently purchased ryzen 5 3600x has a constant speed of 4300 which i would be absolutely fine with, if it werent at an average temperature of 70 and makes the included wraith spire loud as all hell
  14. idkausername

    Question Motherboard PCIe not working ?

    I have an Asrock x79 Extreme4 motherboard which has no onboard video. When i go to put my gpu (1650 super) in the pcie slot no i get no video signal. I tried every slot on the motherboard and tried different gpus and nothing. I tested the gpus on another pc and they work fine. Are my pcie slots...
  15. B

    Question SSD Not Recognized in BIOS of new system

    Rebuilt my pc specs MOBO : Gigabyte Aorus Pro AC b550 Cpu ryzen 5600x ram: 32 gb oloy 3600 cl16 SSD in question - samsung evo pro 840 250gb ((sata connection not m2) I’ve had the drive 4 or 5 years i believe. Last time i checked in magician said drive was in good health. I bread board the build...
  16. FeelsGoodMan243

    Question PC turns on but keyboard and mouse dont work, and no monitor signal

    My pc turns on but monitor has no signal and mouse/keyboard no power what’s weird is that the speakers turn on, my nintendo switch charges plugged into pc, but my mic doesn’t work I have an extra monitor arriving tomorrow. Do i need a new monitor for some peripherals to work? or is it the pc...
  17. H

    [SOLVED] Compaq CQ56-219wm not responding

    Hi, Recently I was feeling kind of nostalgic and dug out my first laptop. I noticed that it kept on giving me this message that the battery was beyond its life span or something so I ordered a new one, unrelated but it was only like 16 dollars so why not. I installed Linux Mint MATE onto it and...
  18. J

    Question New Computer Build - Boot Problems

    The build: Motherboard - MSI B450 Gaming Plus Max CPU - AMD Ryzen 5 3600 GPU - Nvidia GTX 1060 3gb RAM - 2x8GB Spectrix D41 DDR4 RGB 3200MHz Memory SSD - Vulcan G 2.5" 1TB PSU - GameMax RBG 750 Watt Hey, everyone. I had just purchased my brother a practically new PC for his birthday the other...
  19. A

    Question BSOD once or twice a week on new PC.

    I've been dealing with BSOD's since I built this computer over a month ago, at first it happened at least once a day with multiple errors code like irql_not_less_or_equal and apc_index_mismatch but ever since taking the computer apart, putting it back together and performing clean windows...
  20. rainbowfunk

    Question Gaming PC loses power to monitor/goes black when gaming help!!

    New to this website/the world of pc specs, so forgive me if anything I say sounds dumb. I'll start off by listing my specs: OS: Win 10 pro CPU: Intel Core i3-8100 RAM: 8GB DDR4 Graphics card: Radeon RX 570 Series PSU: Corsair RM750 (any more info you need please let me know) My PC has been...