tech support

Forum discussion tagged with tech support.
  1. O

    Question Laptop screen keeps turning black and shows multiple Taskbars ?

    OS: Windows 11 Image of my screen while it's bugging out: https://i.postimg.cc/wvwqCSb6/IMG-2881.jpg Hello, something is wrong with laptop screen. This has been happening for several months, but it was only once every few days so I didn't take it seriously. Now its happening multiple times a...
  2. stupidcomputerbuilder

    Question fTPM error with my first PC build ?

    I built my first ever computer, now it has an fTPM error. When I clicked on "y", my computer rebooted and it shut it self off during it. this happened when i tried to install windows 10, Now when i turn it on all the fans argb turns off but they still move same with my gpu, nzxt aio, etc. The...
  3. Arturas Kulickis

    Question Are my CPUs dead or am I doing something wrong?

    Hi all! I'm at a complete loss for what to do. Here's the situation: I wanted to build myself a little NAS from a spare PC I had lying around. This PC's motherboard was a HP Odense2-K and the CPU was an Intel i5-7400. I ordered an MSI Z370-A Pro so that I can have more expansion slots available...
  4. Horizunn

    Question PC KEEPS CRASHING

    My specs are Intel I-9 13900k Nvdida Geforce RTX 3080 EVGA FTW3 Asus z790 lga1700 Corsair Vengeance DDR5-7200 I have a crash report program that gives different bug check codes in the crash dump just about everytime i crash. but it crashes regularly especially under load. I mostly play...
  5. Y

    Question Displays go black, RGB on fans die but fans stay running, have to flip power supply switch - after new 7800xt install

    I just installed a 7800xt upgrading from a 2070 along with 16gb more of RAM (same model of sticks, seated properly). I used DDU in safe mode, my power supply is a Thermaltake 850w Grandpower or whatever it's called, and I'm using two PCIE cables, not a single daisy chained one. Despite this, my...
  6. toblobtob

    Question Full Amount of Ram Not Recognised in UEFI/BIOS

    All of a sudden my sisters computer does not recognize the full amount of RAM. I first discovered this when I opened task manager and it said 10GB instead of the full 16GB. I restarted and now it only says 4GB. I did not update anything or change any settings prior to this. The PC works fine and...
  7. N

    Question Pc Freezes with new platform

    I changed platform to AM5 6 months ago (bought Ryzen 7600x, Asrock X670E PG Lightning and 2x16 G.Skill F5-6000J3636F16GX2-TZ5NR) and have issues with random lockups every now and them (not gamebreaking but kinda annoying, want to make sure it´s not hardware related) Minidumps (I had more...
  8. DayRahn

    Question Newly built PC crashing to desktop in games

    Last night I finished building my PC and began to test it in the morning. When I play games, in a seemingly random timeframe, they will crash to desktop or at worst give me a blue screen. One of those blue screens I read the error for and it was “Hyper_Visualization Error” . I have XMP disabled...
  9. CannedBeans5475

    [SOLVED] Dell Inspiron 15 5559 light turns on one time but pressing the power button doesn't boot the laptop up

    So I recently got my laptop's motherboard replaced and after a few tweaks here and there so far issues have bee minimal to say the least however, there are instances where everytime I plug the charger into my laptop the light on it turns on indicating there's power but if I go ahead and press...
  10. dmk1701

    Question Please help! Getting progressively worse

    Hi, I want to preface my post by stating that I am not particularly knowledgeable at all when it comes to PC hardware and software. I simply bought components and followed a tutorial on youtube to build my PC. I have little or no understanding beyond that. CURRENT SETUP: Ryzen 5900X, RTX 3070...
  11. C

    Question Is my graphics card broken?

    Having an issue where when I play a game (Hoi4) both my monitors lose connection to my pc and go black. I can still hear the video playing in the background and when I turn it off and on its fine. I had a similar issue before that was fixed by turning off XMP. Issue has come back but not as bad...
  12. TheAdultBoy

    Question RAM running at slower speed after bending pins.

    Specs : CPU : Ryzen 7 2700x Mobo : Strix B450-f Gaming Ram : Corsair Vengeance RGB Pro 3200mhz CL16 (Samsung) GPU : Asus rtx 3060 TI dual I recently bought an AIO for my R7 2700x, while removing my stock Wraith prism cooler I noticed it wouldn't come out even though the latches were off, the...
  13. SmolderTM

    Question PC Goes to black screen and tries to restart when playing games

    hey guys, I've been chasing this issue for a while now where under load after about 5- 10 minutes while playing a game my pc will crash and try to reboot itself, no blue screen or anything just straight to a black screen where it will sit until I hold down the power button and reset, event...
  14. Walshd

    Question CPU Socket Broken?

    Hi all! I’m switching my motherboard to the MSI Pro Z690-A Wifi DDR4, and while installing my CPU, I noticed what appears to be some missing or bent pins in the socket. I’m pretty new to PC building, so I just want to check if my suspicions are correct, and if so how/if I could fix the problem...
  15. Assassin Iron Man

    Question Evil Disk Read Issue ?

    This one’s quite a lengthy read, but I’d appreciate it if you’re a tech wizard who could help. I made an audio file of this story to make it easier to digest: Backstory: So, a few days ago, I was trying to design a script for my controller while simultaneously asking ChatGPT questions on...
  16. Cammabis

    Question Computer Crash Help

    PC Crashing Assistance Hello all! I'm new here and not the most versed in PC building in general, so bear with me here. I recently have had these episodes of my PC crashing while gaming. These crashes result in the video cutting out, but the sound and PC are still operating, after about 30...
  17. G

    Question SSD performing at half speeds

    I recently bought a Samsung 980 pro nvme, for some reason it is locked at 3500 MB/s read and write speeds when it should be around the 7000 mark. I also have a samsung 970 pro ssd, that wouldnt fit into my mother board so I purchased a UGREEN NVMe PCIe Adapter, M.2 SSD to PCIe 4.0 X16/X8/X4 Card...
  18. Firesenz

    Question Computer stuck on boot loop need help.

    I have been experiencing issues tonight with my Windows 11 operating system. Earlier today I had experienced an issue trying to open Firefox browser on my system, also couldn’t access steam. I noticed my desktop was sluggish and laggy. As I thought this was a one-off issue, I thought...
  19. Z

    Question Strange problem with second M.2 SSD in Omen Laptop

    This is a weird issue I've been having with my 2023 Omen 16 gaming laptop that I had opened to install a second NVME drive, which I used successfully for a period of at least 5-6 months. After which, however, I had to momentarily remove the battery (for applying the cable fix to the well-known...
  20. T

    Question BIOS keeps resetting when PSU is switched off ?

    Any changes I make to the BIOS will stay until I shut the PSU off, after which all the settings will go back to default. This is a particular problem with my RAM speeds. I already replaced the CMOS battery and that fixed nothing (I forgot to unplug the PC when I did this, although the PSU...
  21. A

    Question Pc black screening with no BSOD on light load. Factory restarted and it worked for a little. Randomly started doing it again.

    Got my pc in December 2022 and started crashing under light loads in late March. Factory restarted it 2 days ago and it worked until today. I went into the event viewer and I saw the event that I had been getting before I factory restarted was happening the whole time, it just wasn't blacking...
  22. toma1

    Question Need help with RAM and BIOS

    Hi, I have been running Corsair Vengeance RGB PRO ram at 3600mhz (16gb) for just under a year now with no problems, and I recently decided that it's time to upgrade to 32gb of ram, so I ended up ordering 2 more sticks of the same Corsair Vengeance ram so I would have 4 sticks of 8gb ram in my...
  23. C

    Question Mainly UE games will crash after 10-20m of playing and I dont know what to do anymore ?

    Alot of my games keep crashing that I like to play but I honestly don't know how to fix it, any unreal engine will just crash inexpertly sometimes with error codes some to desktop. other games like MW2 and Phasmophobia will just deep fry my screen and crash my pc, I've tried reinstalling...
  24. coolperson142

    Question PC won’t boot past the ASUS logo after a BIOS update ?

    I updated my ASUS PRIME B450M-A bios successfully but after turning it off at the switch, it was stuck on the ASUS logo when I turned it back on. After hours of restarting, power cycling and refreshing the CMOS it booted into the BIOS and I got into Windows 10. From there, I thought I had fixed...
  25. J

    Question Need help VGA light on and no posting

    Motherboard: msi mpg gaming plus CPU: ryzen 3 3100 GPU: gtx 1070ti PSU: corsair 800w gold RAM: ballistix 2x8gb ram sticks When booting, all the fans spin and the ram sticks light up. The cpu light on the motherboard turns on for a few seconds and then turns off as the vga light turns on and...
  26. AidenKemp333

    Question PC Suddenly not working.

    Hello, my computer has been working fine for years and I've recently moved, I made sure to take my computer to the new house personally to ensure it was handled with care, I made sure it never got bumped at all during the trip, but when we got home the fans spun abnormally fast and there was no...
  27. Kydra

    Question PC Crashing when I move to get up out of my chair no BSOD

    OS: Windows 10 Home 22H2 MB: Gigabyte Aorus B450 Elite V2 PSU: Corsair RM 740 CPU: AMD Ryzen 5 3600 GPU: Gigabyte RTX 3060 GAMING OC 12G RAM: 2x8Gb 3200MHz Corsair Vengeance LPX (XMP 3200) Crashes seemingly whenever I move about my room or get up out of my chair. Can't seem to reproduce the...
  28. ry44444n

    Question BSOD no solution

    So for 5 months I'm still having the same problem: BSOD I have changed my SSD, RAM, MOBO. had reset/reformat(SSD, HDD) my system multiple times with different technicians. After a day or two, again BSOD appears. I also tried switching my procie to my friends' procie if mines the problem, But...
  29. J

    Question Lenovo Legion 5 laptop - - - - "Display driver nvlddmkm stopped responding and has successfully recovered" ?

    Sometimes whenever I play a 3D video game, my laptop screen goes black, turning on again with maximum brightness that I can't turn down. It also results in the game crashing Viewing event viewer shows me this error log: There's a warning log after that which reads: Here's a list of...
  30. H

    Question My sound drivers don't work - - - RTKVHD64.sys BSOD ?

    Hey, I have windows 7 and I have realtek sound drivers, but my sound is not working. These followings things are ocurring: 1.When I hover over sound icon, it says "No output device installed". 2.When I try to install drivers, it gives me RTKVHD64.sys BSOD. 3.In Device Manager, the realtek sound...
  31. O

    Question Slight hitches/stuttering across whole system

    This all started when I tried to play elden ring on my main PC monitor and it was stuttering really bad every few minutes. It would freeze for a second, a couple times. And so I tried a ton of things to fix it and nothing worked. A couple days later I noticed stuttering in another game so I...
  32. Z

    [SOLVED] High CPU temps Ryzen 5600x

    Last month I noticed high CPU temps, up to 96 on higher loads. I decided to change put new thermal paste, cleaned the cpu plate and cpu water cooler plate with alcohol and then used a clean dry wipe to make sure there is no moisture. The temperatures were fine for a few days, then it started...
  33. S

    Question Zotac 4080 install issue w z690 hero motherboard heatsink might be blocking it but it wont slide in

    Having an issue w my new 4080 i got it as a RMA i didnt know its size but now I’m thinking it’s not gonna fit I have a 690 Maximus hero motherboard. Used to have a 3080 TI msi it went bad no I have the 4080 now and I can’t figure out why it won’t fit in the motherboard slot it seems that it’s...
  34. Eb2000

    Question Pc no signal and no USB ports working after upgrades

    Today I went to Micro Center and bought a newCPU, motherboard, fans and RAM. I installed them and all my pcs fans turned on like normal but there was no signal and my mouse nor my keyboard would turn on. The only ush that works is my Bluetooth adapter has its light turned on. Anyways here are...
  35. Razorninja

    Question Computer blacks out on and off, Event Viewer 225

    After booting up my computer today, I noticed my monitors were blacking out on and off, sometimes going to one monitor. During those blackouts, I heard the device plug and unplug sound while the blackouts occurred and I wasn't able to connect to the internet suddenly. Looking into the event...
  36. Icy07

    [SOLVED] Cannot run windows check update (error code 0x8024a105)

    I'm writing this for a friend who isn't very tech savvy. I've been trying to help him launch the new Call of Duty game, and it wasn't working, and we narrowed the problem down to him not having an up to date install of Windows 10. He is running 1903, where the minimum is 1909. We tried running...
  37. gongenzaka

    Question Crashing without BSOD

    PC Specs: Prebuilt (outside warranty) MOBO: ASRock Z390 Phantom Gaming CPU: i9-9900k GPU: Gigabyte 2080 Super RAM: 16gb DDR4 PSU: Thermaltake 700w 80+ White Inherited a new system recently with the specs above and it has been fine with playing my normal games (DBD, LoL, Warframe, and Minecraft)...
  38. W

    Question No monitor signal after Windows login ?

    One day I decided to start my computer and I got a problem. After the login screen, I keep getting no signal on my monitor and my mouse and keyboard turn off. I later find out that if I uninstall my GPU drivers the problem goes away. I also find out that my GPU works fine on the lower x8 PCIe...
  39. D

    Question PC boots weirdly and GPU won't output until login screen

    I don't really know why this happen, but it randomly started happening yesterday when I got home from 1 week trip. The PC powers on, then off again, then on for a litle longer and off again. After that it turn on again and stays that way, displaying the startup screen on my primary monitor for...
  40. C

    Question Some keys not working on gaming laptop (2 choices) ?

    Long Version: My laptop (MSI Stealth GS75 10SE MS-17G3) was suffering from high temp CPU based crashes. So I decided to open it up and reapply the thermal paste. After reassembling it and turning it back on I noticed that not all the keys were not working. Their leds were on but some of them...