tech support

Forum discussion tagged with tech support.
  1. S

    Question PC having either VGA or Memory booting issues. I'm out of ideas. Long detailed explanation of my problem

    Here's my RIG: Intel Core i9 9900k Nvidia 2080 Super FE 32gb Trident Z RGB RAM CL16 16-16-16-32 Asus ROG Z390 Maximus XI Formula 2 1tb Samsung 970 EVO Plus NVMe M.2 SSD Corsair RM850 Gold certified I have had this rig built since September 2019 with absolutely no issues at all until about a...
  2. R

    [SOLVED] Your Windows License Will Expire Soon

    Hi, my laptop was recently fixed by a authorized retailer from HP due to a deadth SSD problem, it is working now, but today i see the message "your windows license will expire soon", how can i fix it?
  3. C

    Question Input Lag/Float Mouse After Upgrading RAM Processor And Motherboard

    I've never been this frustrated with my PC. This is just getting on my nerves now. Need some serious help. Recently I jumped from: Intel Xeon 1230 V2 8 GB DDR3 RAM Intel Dq77 MOBO To: Intel i5-10400f 16 GB DDR4 MSI h410-M B motherboard. I am still using the same Power Supply which is...
  4. R

    Question Boot device not found

    Hi, I have a HP pavilion gaming laptop 15 (I don't know the exactly model), on January I changed the SSD memory due to it not working anymore, my laptop was working fine but today I turned on the laptop and it says "boot device not found". How do I fix it? Memory test passed, but when clicking...
  5. Question Unusual CPU Utility

    Hi, Recently my pc has been having some fps issues so I recorded a log during some gameplay. The graph shows CPU utility alternating for seemingly no reason. Task manager doesn't show anything running and I recently windows reset my pc so I don't think it's malware. Is it possible this is a...
  6. R

    Question Laptop slowing down for some seconds

    Hi, i have a laptop hp pavilion gaming 15dk0xxx (cant find the exact model), it has inteil i5-9300h, gtx 1650, RAM 12 GB, Kingston SNVS500G 500 GB SSD and it uses windows 11 since January. The problem is that in random moments the laptop seems to be slowing down for some seconds, i can know...
  7. A

    Question New motherboard and CPU not booting with original boot drive and not reading other storage devices?

    A friend of mine just upgraded from an i7-6700k to an i7-12700k and MSI Z690A motherboard. Can't seem to figure out why it won't even read the drives but through the pictures it seems to be detecting them. I wanna assume that the reason being is because of the new motherboard, he has to...
  8. jwong98

    Question Power Supply Failing

    I was in the middle of a game, when suddenly my PC shut off. (Very rarely but sometimes my display would go black for a few seconds and whatever programs I had open would crash, I believed this had something to do with my GPU?) When I tried to turn my PC back on, I could only get as far as the...
  9. Megalow

    [SOLVED] Frequent crashes even after formatting and in Safe Mode, no overheating, no faulty HDD

    So, here's the case: My PC has been crashing (blue screen, gathering info and restarting) quite frequently lately, normally on moderate stressful actions like browsing and gaming (things that haven't shown any problems before). The most common issue was the "100% Disk Usage", I disabled a lot...
  10. L

    Question Low FPS with low CPU and GPU usage in one specific game? Ryzen 5 3600, RTX 3070

    Hello. So for a while now I've been getting low FPS, stutters and freezing in one specific game - Escape from tarkov - but my CPU and GPU usage both sit around 20 - 40%. It's bizarre because it doesn't happen in any other game. Like yeah - I get the occasional stutter or freeze in other games -...
  11. L

    Question Intermittent issue please help

    PC specs: I7-10700k (default turbo boost) Asus H570-Plus G.Skill 32gb (16x2) 3200mhz Asus Strix 3080 10gb EVGA 750W Supernova Gold 500GB Samsung M.2 NVME 1TB 860 EVO SSD H100i Cooler user benchmark: https://www.userbenchmark.com/UserRun/49679365 I feel like I should include the whole story to...
  12. 11gauge

    [SOLVED] Is anyone able to tell me why my SSDs are slow? I'm stumped.

    I recently benchmarked my PC to see how it's holding up now that its a few years old. Everything is performing as expected except for my SSDs, which are both vastly underperforming at nearly identical rates to each other. I googled a few remedies to try, like clearing out some space so the drive...
  13. H

    Question Stuttering in games

    Hello! I've been struggling with this issue for quite a while now and I've gathered some information on it but I don't know how to fix it. So with my mouse set to 1000Hz, I get severe stuttering in games and general computer use. For a while, I just lowered it to 500Hz and it kinda fixed it...
  14. Gamerlrmb

    Question Why are my games suddenly closing

    Hello, I just received the NZXT Starter Pro BLD kit for Christmas. I put it together with no problems. I downloaded the display drivers and got everything set up. When I play any of my games for a few minutes they will completely freeze and close. There is no error message or error code. It is a...
  15. P

    [SOLVED] PC Freezing problem: PSU or GPU? Or Both!?

    Hi So I've now spent a long while suffering with PC Problems My PC Was fine for a while, until high voltage lines near my house exploded during a freak storm, my PC was on at that moment, then power was lost to my house. since then my PC has had issues Under (somewhat) intense loads, as in...
  16. W

    Question Games Close/Crash all the time despite having high fps and normal temperatures

    For a few months now my pc has been crashing from playing games for no reason at all. An example of this happening is seen in Fortnite which I have been trying to play with my mates but I just can't because the game crashes after being in the game and playing for more than 10 minutes making it...
  17. A

    Question My computer is giving me strange issues, is it the RAM?

    So my PC that I have had for a few years is giving me issues, I have been wanting to get back into gaming so have been using it more often after barely touching it for 2 years because I just haven't made the time to game. Issues: When I start the PC sometimes my screen just stays blank, it can...
  18. J

    Question Asrock Z590 Pro4 Motherboard Help - DRAM and CPU lights on.

    So, i've just built my PC and i'm facing a few issues. The PC boots from a 120gb Kingston SSD (windows drive) but i've also got a WD 1TB drive and a 1TB KINGSTON A2000 installed. The CPU is an i5 11600K The RAM is 2x8 KINGSTON FURY Renegade Black, DDR4 3200MHz The PSU is a new Antec HCG750...
  19. A

    [SOLVED] Chipset Drivers refuse to Update.

    This is the first time I've tried to update my Chipset drivers, was doing so because my USB 3.0 ports were being recognized as 2.0, and would cause my VR headset (Quest 2) to have major disconnect issues. Upon downloading the drivers from my motherboard manufacturer's website, and running...
  20. NotPreparedGamer

    [SOLVED] PC Won't pass cpu during boot after changing cooler

    Hello, I recently changed cooler from an old silverstone tower cooler to a cheap 120mm liquid cooler from segotep. After the install, my pc is just stuck on cpu during boot and the fans are spinning on full speed. I didn't reseat the cpu when changing the cooler and I did a bios reset using the...
  21. Miltosss

    [SOLVED] cant do 1080p 240hz on 760gtx

    Hey, so my monitor is allienware 2521hf and with a previous newer card i could do 240hz just fine but now with the gtx 760 i can only go up to 144hz, i have the dp cable that i could do 240 on peviously so whats wrong?
  22. S

    Question GPU Mosfet Importance

    Hi! I have a Gigabyte RX460 4GB, and recently Some stuff happened, and I saw 3 mosfets on the front burnt, 1 of them was melted while two were like, never there. So yea anyways, I went to a repair guy and he replaced the one that melted while he didn't know bout the other 2 so he left em as is...
  23. Defil1998

    [SOLVED] PC doesn't POST anymore - either post loops or stops at random LED

    Hey everyone! I posted this on Reddit, too, but I figured I'd share it here too to increase my chance of getting to the bottom of this problem! Sorry, but this is going to be a long post! My rig: CPU: AMD Ryzen 3700x (stock cooler, Amazon warehouse) MOBO: Asus B550 Tuf Gaming (now Asus...
  24. Horizen

    [SOLVED] task manager says i have 8gb of hardware reserved and no solution will work!

    i recently noticed my FPS has been really bad in all games, so i checked my task manager and it said i only had 8gb of memory and the other 8 is "Hardware reserved" ive tried every solution i can find, ive updated my bios swtiched the slots tried new RAM sticks went into MSCONFIG and unchecked...
  25. Eitan470

    [SOLVED] low fps on rtx 2060

    So basically I am really think this starterd happening after I changed my cpus thermel paste and had a problem with that because the cooler just ripped my ryzen 5 2600 out of the stock and bent a pin but I managed to bend it back but now with my rtx 2060 I'm getting in GTA and in red dead...
  26. Vifilix

    [SOLVED] PC Boot Looping Issue

    Problem- My PC has been bootlooping for the past 2 weeks. Upon pressing the power on button on the case, the fans spin/lights turn on, and the computer starts its boot sequence. Once 3 seconds in, the CPU fan stops spinning and restarts. The loop does not stop until I shut the power off and no...
  27. iBlueWolf

    Question Can't get my main monitor to the maximum 165 Hz in dual monitor setup, while I can with single monitor setup.

    I have this Dell S2721DGF 165Hz 1440p via DP. I also have a 2560x1080p 60Hz ultrawide second monitor via HDMI. and this "old" 1060 3GB GPU. My problem is that I don't get 165Hz while having dual monitor, but I can get the 165 Hz having single monitor, is that normal? Is that a gpu issue, I...
  28. Spencerssssss

    [SOLVED] PC Build (< 1 year old) having a few serious issues.

    First and foremost I figure i'd just list of my current specs of this build: CAS: LIAN LI PC-O11 Dynamic ATX Mid-Tower Dual chamber Gaming Case w/ USB 3.1 Type-C, Tempered glass on the front & side CPU: Intel(R) Core™ Processor i9-10900K 10/20 3.70GHz [Turbo 5.2GHz] 20MB Cache LGA1200 FAN...
  29. A

    [SOLVED] My games crash after 5 minutes, and I've tried everything

    Good afternoon, Recently since August 3rd my PC has been crashing every game after 5 minutes-45 minutes. It wasn't like pc froze or blue screened, whatever application that the game was on; such as genshin impact, squad, and Escape from Tarkov just closed. The weird thing is my chrome...
  30. BERNATTI

    [SOLVED] Realtek doesn't recognize all of my jack inputs

    Hi everyone. I'll try to keep this post short but if more informations are needed I can provide you with everything. I have a B450 pro TUF gaming as a MoBo, and I bought a 5.1 speakers set (Trust). The thing isn't working so well and I ask for help about this. My MoBo have onlt 3 jack inputs...
  31. NeoLights

    Question SSD Dissapearing in bios, reappear after reboot.

    My PC Specs CPU: AMD Ryzen 3800X GPU: GTX 1060 6GB Gigabyte Motherboard: Gigabyte X570 GAMING X RAM: 4x 8GB 2666 Corsair Vengence SSD: Crucial MX500 1TB M.2 SATA HDD's: 3x 1TB WD Blue (One is very old, and rest is newer) PSU: Inter Tech Argus 720W PC was custom built by me. Laptop: Lenovo...
  32. M

    Question External HHD just randomly died, please help!

    I have this external hard drive that isn't working suddenly today, I think it's most likely related to how when I tried to cancel shutting off my pc everything just went black and I just press the physical power button to shut off my pc yesterday. When I start up my pc today it was starting up...
  33. Uster998

    [SOLVED] Brand new HP Omen 15-en0006na GPU and CPU underperforming

    This is my first ever gaming laptop so I may be missing something obvious, but from the bellow benchmark, my pc is severely underperforming in terms of processor and gpu: UserBenchmarks: Game 20%, Desk 76%, Work 18% CPU: AMD Ryzen 7 4800H - 69.5% GPU: Nvidia GTX 1660-Ti (Mobile) - 12.7% SSD...
  34. phonias

    [SOLVED] Deteriorating condition of Latitude E6520

    OK this might seem a little dumb but i have a dell latitude e6520, which has 16gigs of ram, core i5, and a Intel HD 3000. i say im pretty skilled with computers but not the best. anyways, when i install a game that i know could run after doing my research like skyrim i just doesn't yes i have...
  35. L

    [SOLVED] PC not fully booting after restart ?

    Over the past year i’ve been having this problem with my pc where whenever i restart it (for driver updates, windows updates, or anything) it won’t fully boot up. The RGB on my fans and ram turn on, but nothing comes up on the monitor ? Specs: CPU: AMD Ryzen 5 3600 Motherboard: AsRock A320m-hdv...
  36. M

    Question Lost Signal from main GPU when plugging in secondary GPU

    Hi there, I've recently brought a second hand graphics card (AMD Radeo R9 380) to use as a secondary graphics card, however I ran into some unusual issues when testing the card: When I power on my PC with both cards connected I don't get any signal to my monitor, however I've not moved the...
  37. Yano-Mec

    [SOLVED] PC won't boot with new or old CPU ?

    Hello, Pc specs Mobo: Gigabyte AB350M-GAMING 3 Old Cpu: Ryzen 3 1200 New Cpu: Ryzen 5 2600 GPU: GTX 1050 ti RAM: 3x4gb DDR4 So i check gigabyte and updated bios to F20 then changed over the cpu and pc wont post but Led and fans come on. I replaced the old cpu but still the same problem. Ive...
  38. B

    [SOLVED] Replacement Motherboard//HELP//

    I had a Z390 Phantom Gaming 4-CB that I recently poured water on when I got a little too thirsty. Apparently those aren't produced anymore so I'm looking for a replacement. Any suggestions? I don't mind downgrading in terms of ram slots from 4 to 3. However I'm fine spending around 300 dollars...
  39. [SOLVED] Frame Stutters in Apex and RE2

    For some reason I'm only getting frame stutters in Resident Evil 2 Remake and Apex. These are the only games that I know of where it occurs and other games I play like rocket league and even battlefront 2 on ultra run just fine. I've also already tried reverting the windows April update and that...
  40. loganxgbc

    [SOLVED] PC Shutting down under Load

    I built my pc almost 2 years back, and now very recently I have been having issues with it. Basically under heavy-ish load my pc decides to shut off, originally it gave me a CPU overheat error for my 2600x. I dusted everything and have opened the side panel yet it's still crashing; but now...