tech support

For a few weeks now my pc seems to, with seemingly no pattern, reboot reboot itself. Whenever this happens, my partner's ping also seems to spike(to the 600-100ms My pc is: Motherboard: MSI Z97S SLI Krait CPU: i5-4690k GPU: GTX 980 Strix RAM: 8gb ddr3 1600mhz PSU: Corsair RM750 (if I remember...

Recently got my hands on a RTX 3090 and for the most part am enjoying it, however I would like to do a little troublshooting into why my PC is crashing sometimes. To describe it, it's as if the power is completely cut to my PC, just everything shuts off even peripherals. I initially thought...

My PC does not seem able to detect any devices, of any sort. I can't for the life of me figure out why. No devices will show up on the "Add Bluetooth or other device" menu under "Bluetooth & other devices". It simply remains idle, with nothing appearing. MoBo: ROG Crosshair VIII (Wi-Fi) Things...

Hello, I just bought a new HD, a seagate barracuda 2tb, and whenewer I play something it crashes the game, and if the game is bigger it crashes more frequently. When i play gta v it crashes almost every 2 minutes, and when i play tf2 it crashes every 1-2 hours. I know that is an HD problem...

So I just finished up a new rig and I went to boot up and get into the bios to start the windows installation process and I realized my keyboard isn’t working, it’s not lit up and hitting del to get into bios did nothing so I tried every other USB port and same issue any idea how to fix this?

Hey guys, I've got an issue, that been going on for about a year and I cannot for the life of me figure it out. Ill explain the problem, then list my specs and what I have tried already. So sometimes while using my PC my mouse will stop registering mouse movement, for about a second or two...

Hello, I use OBS to stream to twitch.tv this past month and a half I have been getting lots of unstable connection errors when trying to stream. I get lots of dropped frames and sometimes OBS disconnects from Twitch. Below I have the common errors shown from my logs. I have been dealing with...

So I have been doing a bit of research on this for the last couple of hours, with no solution found. Problem: I just built a new computer, and brought my hard drives over. Windows is booting and was setup fine from my 2.5" SSD, connected via SATA, and my HDD over SATA was recognized as well. My...

Hello, Just the other day i built my self a brand new PC, and everything works perfectly, I can run every game perfect besides fortnite. Every time I play fortnite I can play for about 10 minutes then my game will crash. I have seen another post on this issue about 3 months ago but nothing was...

I have no Idea what could be causing this as I have just built this system and not very technical but here are my specs: CPU: Ryzen 5 2600 3.4ghz with stock cooler Mobo: Gigabyte B450 Aorus Pro Wifi (rev 1.0) full atx board Ram: 8gbx2 of Gskill Ripjaws V 3200mhz SSD: WD Blue 1tb GPU: Msi Radeon...

So this started 2 weeks ago and my laptop's performance suddenly dropped 70% (not exact calculation). I checked for viruses and there were none, no hardware failures for the storage, processor or integrated GPU, the laptop did not overheat (ill get to this part again) and no software taking...

Have an Asus GU502LU (i7-10750H, 16gb, 1660Ti) that I got not long ago. I decided to add a WD Blue 1TB M.2, besides the 516gb M.2 that came with the system. The issue is that the WD does not show in device manager, disk management, or in the BIOS. In the BIOS (which is updated), there are only...

Hey guys, I ran into an unfortunate problem while building a PC for my girlfriend's friend. The PC parts are: Ryzen 3 3100 ASRock B450M PRO4 Micro ATX AM4 Team T-FORCE VULCAN Z 16 GB DDR4-3200 CL16 TCSunBow X3 480 GB 2.5" Solid State Drive Asus GeForce GTX 1650 SUPER 4 GB Phoenix OC DIYPC F2...

Hi, I'm trying to upgrade my pc, but I'm getting a really strange issue. I'm upgrading my cpu, ram and mobo (parts list below). The ram and mobo upgrade went fine, but when I upgraded my cpu, the windows spinning dots start stuttering forever, and I can't boot. View...

Hello! For some reason I've been getting an issue where my Skullcandy Crusher Wireless headphones will randomly disconnect, I hear a USB disconnection sound, and my mic and webcam are suddenly not recognized. If I'm playing a game, it will usually freeze for a while or just crash. I don't know...

Hey guys, so I have a Sapphire Radeon RX 570 ITX 4GB and i took it off to clean some of the dust from the fan. When i put it back, the buzzer made 1 long and 3 short beeps and the display had the NO SIGNAL message. I tried taking off the RAM, cleaning everything, taking the power cord out and...

I have this issue since this laptop comes. so the problem is that my usb devices that I connected to my usb hub is sometimes loosing power, I have my mouse, keyboard, and soundcard to my usb hub. I've asked this question before and someone has answered my question which is he suggest me to...

Hi guys, I'm faced with a problem my minimal understanding of technology cannot make sense of. My Alienware AW958 mouse randomly stopped working, mid-use while playing a game. Every time I plug it in I get the error "Device descriptor failed". I tried reinstalling the drivers from Dell's...

I recently ran into a problem with my computer It will not start at all (no fans spinning or anything similar) and I am currently trying to diagnose the problem. I have tried starting with bare essentials shorting the power switch paperclip test on psu started a different psu single ram...

Hello, I have an old Toshiba laptop (2010), recently the internal fan stop working ,its specs are 5v 0.4 A. I got a replace fan whose specs are 5v 0.6A. Could be a problem if I use the fan with a higher amp?

Hello, For a couple of weeks i have been having a problem with my (desktop) computer. There are 3 different scenarios so far: Main monitor goes black, 2nd monitor goes green. PC shuts down and reboots automatically. Main monitor stays active, 2nd monitor goes green. PC does NOT shut down and...

Hello I'm hoping you will be able to help me narrow down the culprit for my issue, i've done what I can/know how to do to try and get a definitive answer as to which part of my PC is causing the problems. It's probably worth noting that I recently transferred my OS to my SSD, using Macrium...

The file is missing and so is C plus plus on my computer. I am trying to install visual studio 2015 but it cannot because it says that vc redist x64.exe is missing. I found that the best solution was to do a clean install entirely, but i don't want to <Mod Edit> it up because it's a prebuilt. I...

Malware? On my previous thread https://forums.tomshardware.com/threads/im-having-a-few-problems-not-sure-if-i-should-make-a-new-thread-for-each-one.3615133/ I shared some problems I had with my CPU Fx-8350 And I was told that the symptoms were Indicators of malware. 1 YouTube video started...

First off, I know enough to build a PC and that AMD and Intel have different MBs. But I know absolutely nothing about GPU's and software and litte on cpus. Ps I'm not Really sure how to use the Forums sorry if I’m not very concise. Here’s my Specs OS: Windows 10 home Motherboard: 990FXA-UD3...

Hello I'm hoping you will be able to help me narrow down the culprit for my issue, i've done what I can/know how to do to try and get a definitive answer as to which part of my PC is causing the problems. It's probably worth noting that I recently transferred my OS to my SSD, using Macrium...

After a bios update to try and get 3rd gen support on my ecs h61 h2m2 mobo, my pc was working. I put in my graphics card, as I was using onboard graphics before, and nothing on my monitor or tv... I removed it aaannnddd bootloop... this is my first build and I’m devastated that I can’t get it...

Hi Everyone! I have a pretty decent computer but when I try to run Adobe Premiere on it (with about 10 GB of allocated ram to it and the playback on 1/4 quality), I can barely watch videos back smoothly and most effects (even just masking) will really reduce the performance down to a crawl. I...

Hello I'm hoping you will be able to help me narrow down the culprit for my issues, i've done what I can/know how to do to try and get a definitive answer as to which part of my PC is causing the problems. It's probably worth noting that I recently transferred my OS to my SSD, using Macrium...

Hi Guys. I've flash updated my MSI Z97 PC Mate three times now, but every time I do so, when i come back to check it still show the old version. I have no idea what to do now. Please help!

I recently updated my graphics card driver for my GTX 760 to the most recent drivers nvidia has brought out. This was roughly 3 weeks ago ish and its been fine, i have been playing ARK i have been playing Last Oasis and everything has been working fine. But then all of a sudden My game would...

I've recently ordered a GA-H61M-DS2 from ebay and it says it supports windows 7 but it never said windows 10. Will it work? Also, it says DX10 on the motherboard. Does this mean that even with a dx12 graphics card it will only support dx10 or dx12? I am pretty new to this stuff so bit confused...

Hello guys, I am building my first PC and have been running into some serious trouble. I am honestly getting desperate as everything I tried is not working. I continue getting "no signal" on my monitor. Any help is greatly appreciated as I am starting to get desperate. here is my build...

Hello, I have a friend with a computer which is constantly freezing and crashing, i've told him he should buy an SSD and he says that it's not going to make a difference and instead is going to spend £140 on a keyboard and mouse. Specs: I5-2400 8GB ddr3 GTX 1660S TX550m 5400rpm 1tb HDD (Which is...

Hey. So theoretically my pc should run majority of the popular games pretty well but it just doesn't. I have the most stuttering and freezes out of all my friends although I have better specs than some. I think the parts worse than them are RAM and CPU. But they shouldn't be that bad...

Hey, so my PC has been running pretty badly lately. It often crashes and performs really bad even on games that shouldn't be hard to run. Also stuff like webpages often lag even though I've got ping and download speed. Apparently my specs should actually be decent and shouldn't have any problems...

Recently my pc has been restarting at random while playing games, I researched but i only found heating related problems, wich is not my case because both my gpu and cpu mantain a 60C - 70C at maximum while playing. My opinion is that is a faulty PSU or not an overheating component but a...

I recently bought a ATI XFX HD 5770 for $20 for testing purposes and it does not output any signal on the monitor whatsoever, the monitor thinks its on standby. I have used both DVI ports and HDMI on it, no success. However, after i removed it and booted my PC up with the original graphics card...

Hello! One day, I was using my pc like normal and then it just suddenly shut down. Only the motherboard's RGB lighting was on. I unplugged the PC and then replugged it and tried to boot it but only the CPU fan spun for a second and then stopped. The motherboard's RGB light was on though. I...

Whenever I boot or reinstall windows, the loading screen keeps flashing (the one with the windows logo and the circle) and always restarts or BSODs with a CRITICAL_PROCESS_DIED error. If I somehow manage to get to the initial windows setup screen, everything flickers (to black and back again)...