tech support

Page 5 - Forum discussion tagged with tech support.
  1. Dino_Saur

    Question PSU fan spins for only a second then stops.

    Hello! One day, I was using my pc like normal and then it just suddenly shut down. Only the motherboard's RGB lighting was on. I unplugged the PC and then replugged it and tried to boot it but only the CPU fan spun for a second and then stopped. The motherboard's RGB light was on though. I...
  2. K

    Question My computer has been failing to boot for the past week. I'd like some help.

    Whenever I boot or reinstall windows, the loading screen keeps flashing (the one with the windows logo and the circle) and always restarts or BSODs with a CRITICAL_PROCESS_DIED error. If I somehow manage to get to the initial windows setup screen, everything flickers (to black and back again)...
  3. S

    [SOLVED] Laptop USB Port Broken. Any alternatives?

    Since the middle of last year my school laptop's USB port has been completely broken (and because it's a school laptop i assume I can't get it fixed). I was wondering if there are any alternatives so I can actually use a mouse or thumb drive on my computer? I can't get it fixed without getting a...
  4. Lejm68

    [SOLVED] Added new ram, computer now beeping when turned on. Can’t access BIOS or anything. Any help appreciated!

    Hello, I recently purchased this computer from amazon HP 8300 4K Gaming Computer Intel Quad Core i5 upto 3.6GHz, 8GB, 1TB HD, Nvidia GT730 4GB, Windows 10 Pro, WiFi, USB 3.0 (Renewed) https://www.amazon.com/dp/B0792J3T2F/ref=cm_sw_r_cp_api_i_KrCvEbFXV1YKF...
  5. Z

    Question Computer randomly crashing doing anything

    Hi, Recently, my computer has been experiencing a weird problem, in which sometimes when tabbing out of games my whole PC would black screen, and sounds would loop. However, this problem became happening with zero prompts (as in nothing should be triggering it). Most recently though, my computer...
  6. Y

    Question My GPU keeps crashing when running a game.

    When I run overwatch the game either green screens or shows a message stating the rendering device has been lost. Any ideas? Specs: Intel Core i7 7700K @ 4.20GHz 16 GB 1066MHz Ram MSI Z270 GAMING PRO CARBON NVIDIA GeForce GTX 1080 ti (Gigabyte) 256GB Samsung SSD 850 EVO 250G 4TB Western...
  7. B

    [SOLVED] Computer hard freezing arbitrarily while gaming, sound gets stuck in a loop

    Specs: Computer Type: Powerspec Desktop PC (bought brand new at microcenter at the beginning of November) GPU: NVIDIA GeForce RTX 2080 (ZOTAC International) 8GB memory CPU: Intel Core i7 9700k @ 3.60GHz Motherboard: ASRock Z390 Pro4 (CPUSocket) PSU: Corsair RM 850x RAM: DDR4 2x 8GB 3200...
  8. G

    [SOLVED] RTX 2060 crashing system

    Having a slight dilemma with a recent purchase. I can only assume at this point that I have a faulty GPU. Recently replaced my Geeforce GTX 970 w/ a Geeforce RTX 2060. I have intermittent issues where my computer will suddently rash without a Bsod and restarts without any sort of error...
  9. aenigmaeffect

    Question Installed 2nd SSD in Aero 15. Drive would randomly disconnect completely. Help?

    Hi everyone. Really hoping someone can help. I have an Aero 15 (first version, from 2017). I installed a 2nd SSD in it: Crucial P1 1TB 3D NAND NVMe PCIe M.2 SSD - CT1000P1SSD8. I'm using Windows 10. I've been having problems with it ever since day one. I tried installing another drive (same...
  10. pleasehelpimnewtothis

    Question Games freeze others completely crash

    Hello, I have had this problem since summer and im looking for help. Overwatch crashes on launch. Fortnite crashes within 5 minutes. CSGO does not crash but it does freeze and forces me to restart my computer. When fortnite crashes, cpu and gpu usage goes to 100%. I have noticed high RAM usage...
  11. Brandon Woo

    [SOLVED] New desktop unable to connect to existing router, missing default gateway (ethernet)

    I recently bought a new desktop to replace my old one, i unplugged the old desktop's ethernet connection and plugged in the new desktop. I'm currently using a TP-Link TL-WR841N, and when I tried installing the router drivers I was also unable to as the connection was not being detected. The...
  12. Z

    Question my pc does not turn on and it has this red light

    i plugged in everything in my computer and then nothing worked but a red light appeared next to the 24 pin power connector on my msi b150a gaming pro i could not find what this led meant, as it was not in the manual or on the internet i have tried to jump my power supply to see if that was the...
  13. K

    Question PC not powering up after mobo+CPU upgrade

    Hello everyone. I just bought an i7 9700k and an MSI z390-a mobo and the system won't turn on. I see the orange light when the Ethernet is connected but it won't power up meaning no fan spin, no speaker sound, no sign of life. Maybe there is something I'm missing I'm just too worried to think...
  14. N

    Question Pc keeps crashing during games

    Hello, my pc keeps crashing while playing games since a few days. First of all my system: CPU: Ryzen 7 2700x MBoard: Asus TUF B450 Plus RAM: 16 Gb DDR4 G.Skill (2x8) GPU: Nvidia GTX 1060 3Gb Edition Boost SSD: 240 Gb Kingston mSSD HDD: 1Tb Seagate HDD PSU: beQuiet Pure Power 11 500W The rig is...
  15. DMG1997

    Question Blue Screen Issues

    My compute has been blue screening for a while now. Ran a memtest, showed nothing, FurMark and Heaven run perfectly without issues. Ive had almost every blue screen error so far. KMODE_EXCEPTION_NOT_HANDLED SYSTEM_SERVICE_EXCEPTION SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Those are the most common...
  16. _aesix_

    Question I can't connect my laptop to my monitor?

    I recently bought a new laptop replacing my old 2009 Fujitsu one, I used to connect my laptop to my monitor through VGA cables and then a VGA (F) to DVI-I (M) so basically VGA to VGA to VGA (F) to DVI-I (M) Adapter since my monitor only has one DVI-I slot. So my new laptop only has an HDMI...
  17. P

    Question Can't boot past BIOS, even after fresh install

    Hey all, recently (about 2 days ago) my pc became unable to get past the bios screen. it was working fine the night before, yet when i tried to use it after waking up that morning it got past the splash screen and then went black. peripherals were working fine, everything. When I tried to...
  18. C

    Question PC Boot problems please help

    Watch the video to see what’s going on. I was cleaning my desk off while loading up a game and an empty sealed water bottle fell on it and once it made contact it immediately shut down. No water got in I think it was just the contact and every time I try to start it this happens View...
  19. S

    [SOLVED] 5700XT Under performing Compared To Benchmarks

    Specs- CPU: Ryzen 3600 Motherboard: MSI Gaming Pro Carbon AC (running 7B85v17, which is the latest bios) Ram: 16gb Vengeance DDR4 3000 SSD/HDD: 1 x 2tb Seagate HDD, 1 x 1tb Western Digital HDD, 1 x 500gb Western Digital M.2 SSD GPU: Reference 5700XT PSU: Corsair 750x Gold Chassis: Fractal Design...
  20. NaVaDaBlue

    Question I dont think my pc is running well Any Help would be awesome.

    hello everyone i have a rtx 2070, i7-8700 (non k version), TUF b360-pro motherboard, 16 gb ddr4 tforce ram, source 500 gb ssd, 1TB hard drive, and gammax cpu cooler. so when i first got it like 1 and a half months ago its been running good until before one week ago its been running low fps like...
  21. S

    Question FPS Drops on a new laptop with seemingly no reason

    Hello, No matter how cold the temperature is and no matter how is the condition in-game the fps always drops on all games i've played. My CPU clock speed will always clocks down from 3907 mhz to 800-900mhz its happening in random intervals too. It happening within 1 minutes of gameplay and from...