Question Installed 2nd SSD in Aero 15. Drive would randomly disconnect completely. Help?

Nov 28, 2019
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Hi everyone. Really hoping someone can help.
I have an Aero 15 (first version, from 2017). I installed a 2nd SSD in it: Crucial P1 1TB 3D NAND NVMe PCIe M.2 SSD - CT1000P1SSD8. I'm using Windows 10.
I've been having problems with it ever since day one. I tried installing another drive (same model), but it would do the same thing. The problems are:
  • It would completely disconnect. I would be accessing the drive, then it would completely disappear from File Explorer. It's my D drive, and every so often, it would just disappear.
  • This is corrected only by a HARD reset (holding down power button for ~10 sec).
  • This happens more when I'm not plugged into AC power. (I cannot trust it to use my D: when I'm not plugged in...) (I've already checked all my power options to NOT disable hard drive, and no go).
  • Playing videos is the worst offender. Even when plugged in, it often would just stop. (video stops, then when I go to file explorer, the drive would've disappeared). (I have resorted to copying the video to my C drive, then playing from there.)
  • Transferring large files seem to affect it more.
  • When I'm not plugged in, even accessing the drive (ie. viewing contents in file explorer) would do this. (And things like saving a Word doc could cause this, bringing up BSOD).
I was wondering if anyone has encountered this, and any tips/ideas on how to fix this? This is super annoying and frustrating, as you can imagine...
 

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