tech support

Page 3 - Forum discussion tagged with tech support.
  1. L

    Question Intermittent issue please help

    PC specs: I7-10700k (default turbo boost) Asus H570-Plus G.Skill 32gb (16x2) 3200mhz Asus Strix 3080 10gb EVGA 750W Supernova Gold 500GB Samsung M.2 NVME 1TB 860 EVO SSD H100i Cooler user benchmark: https://www.userbenchmark.com/UserRun/49679365 I feel like I should include the whole story to...
  2. 11gauge

    [SOLVED] Is anyone able to tell me why my SSDs are slow? I'm stumped.

    I recently benchmarked my PC to see how it's holding up now that its a few years old. Everything is performing as expected except for my SSDs, which are both vastly underperforming at nearly identical rates to each other. I googled a few remedies to try, like clearing out some space so the drive...
  3. H

    Question Stuttering in games

    Hello! I've been struggling with this issue for quite a while now and I've gathered some information on it but I don't know how to fix it. So with my mouse set to 1000Hz, I get severe stuttering in games and general computer use. For a while, I just lowered it to 500Hz and it kinda fixed it...
  4. Gamerlrmb

    Question Why are my games suddenly closing

    Hello, I just received the NZXT Starter Pro BLD kit for Christmas. I put it together with no problems. I downloaded the display drivers and got everything set up. When I play any of my games for a few minutes they will completely freeze and close. There is no error message or error code. It is a...
  5. P

    [SOLVED] PC Freezing problem: PSU or GPU? Or Both!?

    Hi So I've now spent a long while suffering with PC Problems My PC Was fine for a while, until high voltage lines near my house exploded during a freak storm, my PC was on at that moment, then power was lost to my house. since then my PC has had issues Under (somewhat) intense loads, as in...
  6. W

    Question Games Close/Crash all the time despite having high fps and normal temperatures

    For a few months now my pc has been crashing from playing games for no reason at all. An example of this happening is seen in Fortnite which I have been trying to play with my mates but I just can't because the game crashes after being in the game and playing for more than 10 minutes making it...
  7. A

    Question My computer is giving me strange issues, is it the RAM?

    So my PC that I have had for a few years is giving me issues, I have been wanting to get back into gaming so have been using it more often after barely touching it for 2 years because I just haven't made the time to game. Issues: When I start the PC sometimes my screen just stays blank, it can...
  8. J

    Question Asrock Z590 Pro4 Motherboard Help - DRAM and CPU lights on.

    So, i've just built my PC and i'm facing a few issues. The PC boots from a 120gb Kingston SSD (windows drive) but i've also got a WD 1TB drive and a 1TB KINGSTON A2000 installed. The CPU is an i5 11600K The RAM is 2x8 KINGSTON FURY Renegade Black, DDR4 3200MHz The PSU is a new Antec HCG750...
  9. A

    [SOLVED] Chipset Drivers refuse to Update.

    This is the first time I've tried to update my Chipset drivers, was doing so because my USB 3.0 ports were being recognized as 2.0, and would cause my VR headset (Quest 2) to have major disconnect issues. Upon downloading the drivers from my motherboard manufacturer's website, and running...
  10. NotPreparedGamer

    [SOLVED] PC Won't pass cpu during boot after changing cooler

    Hello, I recently changed cooler from an old silverstone tower cooler to a cheap 120mm liquid cooler from segotep. After the install, my pc is just stuck on cpu during boot and the fans are spinning on full speed. I didn't reseat the cpu when changing the cooler and I did a bios reset using the...
  11. Miltosss

    [SOLVED] cant do 1080p 240hz on 760gtx

    Hey, so my monitor is allienware 2521hf and with a previous newer card i could do 240hz just fine but now with the gtx 760 i can only go up to 144hz, i have the dp cable that i could do 240 on peviously so whats wrong?
  12. S

    Question GPU Mosfet Importance

    Hi! I have a Gigabyte RX460 4GB, and recently Some stuff happened, and I saw 3 mosfets on the front burnt, 1 of them was melted while two were like, never there. So yea anyways, I went to a repair guy and he replaced the one that melted while he didn't know bout the other 2 so he left em as is...
  13. Defil1998

    [SOLVED] PC doesn't POST anymore - either post loops or stops at random LED

    Hey everyone! I posted this on Reddit, too, but I figured I'd share it here too to increase my chance of getting to the bottom of this problem! Sorry, but this is going to be a long post! My rig: CPU: AMD Ryzen 3700x (stock cooler, Amazon warehouse) MOBO: Asus B550 Tuf Gaming (now Asus...
  14. Horizen

    [SOLVED] task manager says i have 8gb of hardware reserved and no solution will work!

    i recently noticed my FPS has been really bad in all games, so i checked my task manager and it said i only had 8gb of memory and the other 8 is "Hardware reserved" ive tried every solution i can find, ive updated my bios swtiched the slots tried new RAM sticks went into MSCONFIG and unchecked...
  15. Eitan470

    [SOLVED] low fps on rtx 2060

    So basically I am really think this starterd happening after I changed my cpus thermel paste and had a problem with that because the cooler just ripped my ryzen 5 2600 out of the stock and bent a pin but I managed to bend it back but now with my rtx 2060 I'm getting in GTA and in red dead...
  16. Vifilix

    [SOLVED] PC Boot Looping Issue

    Problem- My PC has been bootlooping for the past 2 weeks. Upon pressing the power on button on the case, the fans spin/lights turn on, and the computer starts its boot sequence. Once 3 seconds in, the CPU fan stops spinning and restarts. The loop does not stop until I shut the power off and no...
  17. iBlueWolf

    Question Can't get my main monitor to the maximum 165 Hz in dual monitor setup, while I can with single monitor setup.

    I have this Dell S2721DGF 165Hz 1440p via DP. I also have a 2560x1080p 60Hz ultrawide second monitor via HDMI. and this "old" 1060 3GB GPU. My problem is that I don't get 165Hz while having dual monitor, but I can get the 165 Hz having single monitor, is that normal? Is that a gpu issue, I...
  18. Spencerssssss

    [SOLVED] PC Build (< 1 year old) having a few serious issues.

    First and foremost I figure i'd just list of my current specs of this build: CAS: LIAN LI PC-O11 Dynamic ATX Mid-Tower Dual chamber Gaming Case w/ USB 3.1 Type-C, Tempered glass on the front & side CPU: Intel(R) Core™ Processor i9-10900K 10/20 3.70GHz [Turbo 5.2GHz] 20MB Cache LGA1200 FAN...
  19. A

    [SOLVED] My games crash after 5 minutes, and I've tried everything

    Good afternoon, Recently since August 3rd my PC has been crashing every game after 5 minutes-45 minutes. It wasn't like pc froze or blue screened, whatever application that the game was on; such as genshin impact, squad, and Escape from Tarkov just closed. The weird thing is my chrome...
  20. BERNATTI

    [SOLVED] Realtek doesn't recognize all of my jack inputs

    Hi everyone. I'll try to keep this post short but if more informations are needed I can provide you with everything. I have a B450 pro TUF gaming as a MoBo, and I bought a 5.1 speakers set (Trust). The thing isn't working so well and I ask for help about this. My MoBo have onlt 3 jack inputs...
  21. NeoLights

    Question SSD Dissapearing in bios, reappear after reboot.

    My PC Specs CPU: AMD Ryzen 3800X GPU: GTX 1060 6GB Gigabyte Motherboard: Gigabyte X570 GAMING X RAM: 4x 8GB 2666 Corsair Vengence SSD: Crucial MX500 1TB M.2 SATA HDD's: 3x 1TB WD Blue (One is very old, and rest is newer) PSU: Inter Tech Argus 720W PC was custom built by me. Laptop: Lenovo...
  22. M

    Question External HHD just randomly died, please help!

    I have this external hard drive that isn't working suddenly today, I think it's most likely related to how when I tried to cancel shutting off my pc everything just went black and I just press the physical power button to shut off my pc yesterday. When I start up my pc today it was starting up...
  23. Uster998

    [SOLVED] Brand new HP Omen 15-en0006na GPU and CPU underperforming

    This is my first ever gaming laptop so I may be missing something obvious, but from the bellow benchmark, my pc is severely underperforming in terms of processor and gpu: UserBenchmarks: Game 20%, Desk 76%, Work 18% CPU: AMD Ryzen 7 4800H - 69.5% GPU: Nvidia GTX 1660-Ti (Mobile) - 12.7% SSD...
  24. phonias

    [SOLVED] Deteriorating condition of Latitude E6520

    OK this might seem a little dumb but i have a dell latitude e6520, which has 16gigs of ram, core i5, and a Intel HD 3000. i say im pretty skilled with computers but not the best. anyways, when i install a game that i know could run after doing my research like skyrim i just doesn't yes i have...
  25. L

    [SOLVED] PC not fully booting after restart ?

    Over the past year i’ve been having this problem with my pc where whenever i restart it (for driver updates, windows updates, or anything) it won’t fully boot up. The RGB on my fans and ram turn on, but nothing comes up on the monitor ? Specs: CPU: AMD Ryzen 5 3600 Motherboard: AsRock A320m-hdv...
  26. M

    Question Lost Signal from main GPU when plugging in secondary GPU

    Hi there, I've recently brought a second hand graphics card (AMD Radeo R9 380) to use as a secondary graphics card, however I ran into some unusual issues when testing the card: When I power on my PC with both cards connected I don't get any signal to my monitor, however I've not moved the...
  27. Yano-Mec

    [SOLVED] PC won't boot with new or old CPU ?

    Hello, Pc specs Mobo: Gigabyte AB350M-GAMING 3 Old Cpu: Ryzen 3 1200 New Cpu: Ryzen 5 2600 GPU: GTX 1050 ti RAM: 3x4gb DDR4 So i check gigabyte and updated bios to F20 then changed over the cpu and pc wont post but Led and fans come on. I replaced the old cpu but still the same problem. Ive...
  28. B

    [SOLVED] Replacement Motherboard//HELP//

    I had a Z390 Phantom Gaming 4-CB that I recently poured water on when I got a little too thirsty. Apparently those aren't produced anymore so I'm looking for a replacement. Any suggestions? I don't mind downgrading in terms of ram slots from 4 to 3. However I'm fine spending around 300 dollars...
  29. B

    [SOLVED] Frame Stutters in Apex and RE2

    For some reason I'm only getting frame stutters in Resident Evil 2 Remake and Apex. These are the only games that I know of where it occurs and other games I play like rocket league and even battlefront 2 on ultra run just fine. I've also already tried reverting the windows April update and that...
  30. loganxgbc

    [SOLVED] PC Shutting down under Load

    I built my pc almost 2 years back, and now very recently I have been having issues with it. Basically under heavy-ish load my pc decides to shut off, originally it gave me a CPU overheat error for my 2600x. I dusted everything and have opened the side panel yet it's still crashing; but now...
  31. T

    [SOLVED] MSI MAG B550M MORTAR WIFI no audio output

    Hi internet people, I just completed my Ryzen 5 - 5600x build just to find out that none of my audio works. So the motherboard (MSI MAG B550M Mortar WIFI) has the follow IO: None of the regular audio jacks seem to detect when I plug my speakers in (or any other audio device). The speakers...
  32. F

    [SOLVED] Same PC, Different Case. It wont boot.

    Hey guys, I don't know if I've missed something really dumb here but I basically just swapped cases and got a new CPU cooler and now my pc with the same components won't boot. I've tested the PSU, tested that it wasn't the front panel connectors by shorting the power but no dice. Tried reseating...
  33. G

    [SOLVED] Semi-Crash On Windows 10

    Hey Guys, So I recently built my first PC and I'm having some issues. It boots and runs fine but at seemingly random intervals the screen freezes and unfreezes making it appear like the frame rate has dropped below zero, then my monitor stops receiving a HDMI signal and the peripherals RGB...
  34. D

    [SOLVED] CP2077 GPU usage drop and corresponding FPS drop

    Here's a screenshot of MSI Afterburner showing my GPU usage dropping to 0% and my FPS plummeting along with it (I paused immediately after the FPS drop occurred): View: https://imgur.com/gallery/0EAqId4 It happens periodically. It doesn't happen in other games. I've tried uninstalling GPU...
  35. G

    Question PC turning on by itself when plugged in

    I have my PC connected to a UPS, which I turn off during the night. In the mornings, when I turn on my UPS, for some reason the PC turns on by itself, shuts down before it gets to fully boot, and then turns on again normally. At first I thought it was because of the UPS, so I connected my PC to...
  36. S

    Question Ryzen 5 3600x always at clock speed of 4300 and avg temp of 70

    My recently purchased ryzen 5 3600x has a constant speed of 4300 which i would be absolutely fine with, if it werent at an average temperature of 70 and makes the included wraith spire loud as all hell
  37. idkausername

    Question Motherboard PCIe not working ?

    I have an Asrock x79 Extreme4 motherboard which has no onboard video. When i go to put my gpu (1650 super) in the pcie slot no i get no video signal. I tried every slot on the motherboard and tried different gpus and nothing. I tested the gpus on another pc and they work fine. Are my pcie slots...
  38. B

    Question SSD Not Recognized in BIOS of new system

    Rebuilt my pc specs MOBO : Gigabyte Aorus Pro AC b550 Cpu ryzen 5600x ram: 32 gb oloy 3600 cl16 SSD in question - samsung evo pro 840 250gb ((sata connection not m2) I’ve had the drive 4 or 5 years i believe. Last time i checked in magician said drive was in good health. I bread board the build...
  39. FeelsGoodMan243

    Question PC turns on but keyboard and mouse dont work, and no monitor signal

    My pc turns on but monitor has no signal and mouse/keyboard no power what’s weird is that the speakers turn on, my nintendo switch charges plugged into pc, but my mic doesn’t work I have an extra monitor arriving tomorrow. Do i need a new monitor for some peripherals to work? or is it the pc...
  40. H

    [SOLVED] Compaq CQ56-219wm not responding

    Hi, Recently I was feeling kind of nostalgic and dug out my first laptop. I noticed that it kept on giving me this message that the battery was beyond its life span or something so I ordered a new one, unrelated but it was only like 16 dollars so why not. I installed Linux Mint MATE onto it and...