[SOLVED] Consistent crash under load, random crash while light load.

Sep 14, 2021
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Hello everyone, I am new to the forums. I just finished building my new water cooled system, everything is fine when I do simple thing such as web browsing, however gaming crashes my system.

Symptoms: Black Screen Reboot
BSOD Stop Code: WHEA_UNCORRECTABLE_ERROR

Specs:
MoBo: ASUS ROG Strix B550-F Gaming (Wifi)
CPU: Ryzen 7 5800x
GPU: ASUS ROG Strix 3080 OC
Mem: 32GB G.Skill Trident Z RGB 3200Mhz CL16
PSU: Corsair RM850x [850w Gold]
Storage:
Main: Corsair MP600 on the PCIe 4.0 Slot 1TB
Supplemental: Samsung 970 Evo 1TB

Some tests I have done to try to determine the issue:
CPU: Prime95 Small FFT for 1 hour
GPU: GPUPI 5+ runs of 32B HWBOT GPU Batch 100M, Reduction Size 1024
Mem: MemTest86 All four passes over night no errors found.
PSU: I have swapped the PSU with my old 1000w PSU and crash still occurs.

HWinfo last crash in APEX info from HWinfo.
 
Solution
I did purchase the RAM as a full kit, the issue is happening with and without the D.O.C.P. enabled. How would I get a different result from Prime95 just by adding the RAM into the mix?

Also I'm getting the crashes now when the system is not under heavy load.

You know the CPU is stable adding ram if it errors then it a ram issue. I have had to run Memtest a few times in a row to catch an error.

Did you make sure that the Ram was on the QVL list? QVL list is on the Asus web site under Support/ manuals and downloads. This is why I asked for the exact model numbers of the ram as I would look it up. Incompatible ram can be a frustrating find.

Have you tested your HDD/SSD's for the error being there? Your list of tested parts...
Sep 14, 2021
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So the HWinfo showed low pretty consistent temps 60-70 on CPU and 40-50s on GPU so I don't think it's over heating anywhere
But the issue appears to haven gotten worse. I now am getting random crashing while just watching Twitch.
 
Sep 14, 2021
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New updates, I have decided to error on the side of caution, I have shut down the system so it stops crashing and cannot do damage to any components since just watching Twitch and web browsing seems to cause black screens reboots and BSODs here is the last crash HWinfo. No overvolting, no heat spikes, and as stated above MemTest86 has cleared the Ram from being the cause. If anyone has an idea of what is happening please let me know. I'll be draining the waterloop and putting the CPU on air, I have a 1060 I will be replacing the GPU with and I'm going to see if it will continue to crash, it will at least give me the relief of knowing my GPU isn't DOA. I have began the process with AMD to RMA the CPU in the event that crashes continue, if they do continue I will also start an RMA with ASUS to get the board replaced as well, at that point if I'm still getting errors I'll RMA the RAM, the only other thing it could be at that point would be the NVMe Drive but Crystal Disk Info showed that the drive was good 100% health. And a check disk confirmed this.
 
Did you purchase your ram all in a single kit and what is the exact part number for the ram?
Double check ram voltage and timings, setting the D.O.C.P. should set all the correct values but it is best to double check after setting.

Please try testing Prime95 in blend mode as this will show both CPU and Ram errors and not just CPU temp issues.
 
Sep 14, 2021
4
0
10
Did you purchase your ram all in a single kit and what is the exact part number for the ram?
Double check ram voltage and timings, setting the D.O.C.P. should set all the correct values but it is best to double check after setting.

Please try testing Prime95 in blend mode as this will show both CPU and Ram errors and not just CPU temp issues.
I did purchase the RAM as a full kit, the issue is happening with and without the D.O.C.P. enabled. How would I get a different result from Prime95 just by adding the RAM into the mix?

Also I'm getting the crashes now when the system is not under heavy load.
 
I did purchase the RAM as a full kit, the issue is happening with and without the D.O.C.P. enabled. How would I get a different result from Prime95 just by adding the RAM into the mix?

Also I'm getting the crashes now when the system is not under heavy load.

You know the CPU is stable adding ram if it errors then it a ram issue. I have had to run Memtest a few times in a row to catch an error.

Did you make sure that the Ram was on the QVL list? QVL list is on the Asus web site under Support/ manuals and downloads. This is why I asked for the exact model numbers of the ram as I would look it up. Incompatible ram can be a frustrating find.

Have you tested your HDD/SSD's for the error being there? Your list of tested parts neglected the storage.
 
Solution