Question Constant BSOD when playing games

[Yuczy]

My PC has been shutting off and restarting when i play games (Mainly Fifa 23)

Dumps: https://drive.google.com/drive/folders/1KEyDfFOnUW-Ux7ebSJDJzZDc95uoC0a5?usp=sharing

PC SPECS :
i9 10850k
2070 super
32gb ram
rog strix z490-f

Thought the problem was my power supply and network card so replaced both of them
Checked and tested the CPU and GPU both are fine

Any help would be appreciated as its driving me crazy at this point

 

[Colif]

Sure, give me any dumps you get,

Predicted bad weather here in the next few days means I may not answer post right away.

Did you take vanguard off as it might still be running even if you think it isn't. I would see if it helps at least. system did flag it as a problem.

I would have removed it and run Verifier again to see if it found anything else.

 

[Yuczy]

Uploaded the new Dump labelled a new folder 20/10 its in that

 

[Yuczy]

Added another dump as i ran the verifier again without vanguard

 

[Colif]

i had one person given me 24 dumps yesterday, took an hour to convert them all. At least yours only take 5 minutes

Conversion of dumps

report - Click run as fiddle to see report

File: 102022-8156-01.dmp (Oct 20 2022 - 22:10:37)
BugCheck: [DRIVER_VERIFIER_DETECTED_VIOLATION (C4)]
*** WARNING: Unable to verify timestamp for SmbIch.sys
Probably caused by: SmbIch.sys (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 00 Min(s), and 04 Sec(s)

File: 102022-12968-01.dmp (Oct 20 2022 - 21:25:25)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)]
Probably caused by: ntkrnlmp.exe (Process: FIFA23.exe)
Uptime: 0 Day(s), 23 Hour(s), 14 Min(s), and 15 Sec(s)

I looked at that yesterday...

Do you have anything made by Fujitsu?
Apr 25 2022SmbIch.sys appears to be from Fujitsu - https://systemexplorer.net/file-database/file/smbich-sys/17409698
Fujitsu SMBus controller driver.

I was wrong before.
I think its actually an intel driver.
Intel Q470/H470/Z490/W480 SMBUS Controller
possibly part of chipset drivers.

could run this and see if it offers anything new - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html

Given the only drivers running at time were intel and Nvidia, there wasn't a big choice

Aug 02 2021	iaLPSS2_I2C_CNL.sys	Intel(R) Serial IO I2C v2 driver
Feb 03 2022	e2f.sys	Intel Ethernet 800 Series Netwrok Controller
Mar 21 2022	gnf.sys
Apr 25 2022	SmbIch.sys
Apr 29 2022	UcmCxUcsiNvppc.sys	NVIDIA USB Type-C Port Policy Controller driver
Jul 14 2022	TeeDriverW10x64.sys	Intel Management Engine Interface driver
Oct 07 2022	nvlddmkm.sys	Nvidia Graphics Card driver http://www.nvidia.com/

Also makes me wonder if there is anything newer as they not exactly old.
I need to go in and add the names of the unknowns

 

[Yuczy]

https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html

I ran this but it didnt offer anything new

 

[Colif]

what make/model m,2 do you have?

It seems unlikely to me that an intel driver from June would be a problem.
something feels off here.

So ram was 1 set of 4 x 8gb sticks as I can't seem to find anything higher than 16gb sets with those codes.

 

[Yuczy]

Yeah 4 sticks of the same ram

M.2 are these
CT500P5SSD8
WD Blue SN570 500GB

 

[Colif]

try running this on the ssd - https://support.wdc.com/downloads.aspx?p=279 - includes tests
Crucial software just reads the smart score - https://www.crucial.com/support/storage-executive

I know its all same ram, just want to confirm they actually sell them in sets of 4 sticks. I can only find max of 2.
I can find this one - https://www.kingston.com/dataSheets/HX432C16FB3K2_16.pdf but its only 16gb

 

[Colif]

take 2 sticks of ram out and see if you still get all the errors.
I asked someone else to check I wasn't going blind but Kingston only sell the sticks as 2 x 8gb.
If you bought as a set, they didn't give you a set.

 

[Yuczy]

i took ram out and still had the same problem

tried that a few days ago

installed the ssd software and updated the firmware

 

[Colif]

what is health of both drives like?

search for command prompt
choose run as admin from the right panel
type chkdsk X: /f and press enter (replace X with drive letter of each ssd)
2 paragraphs might pop up, agree to running at startup

Do that for both ssd
restart PC and let it scan drives.

we checked CPU & Ram, drivers don't just corrupt themselves so trying to figure out why.

 

[Yuczy]

both drives are fine and upto date

 

[Yuczy]

Fifa is the only game it crashes on

 

[Colif]

We have 3 days of bad weather here so I will reply to posts as soon as I can.