Hi there. For some reason unbeknownst to me, my PC has suddenly started getting frequent BSODs, seemingly out the blue. It's not always the same one either; sometimes IRQL_NOT_LESS_OR_EQUAL and other times SYSTEM_SERVICE_EXCEPTION. I have tried different GPU drivers and some seem to cause less crashes than others but I'm not entirely convinced of the correlation. I have tried running MemTest three times. My PC froze during two of those tests, once with 365 errors and the other with a whopping 36,500!
Strangely enough, memory stress tests on OCCT seem to cause no problems but crashes occur when running the CPU stress test. The BSODs most commonly occur while gaming, at completely random times. I am honestly at a logical impasse and have no idea how to further diagnose the problem.
It might be worth mentioning that these crashes started occurring after resetting windows about a week ago.
Things I have tried:
-Resetting Windows
-Completely wiping drives and reinstalling Windows
-SFC /scannow
-Rolling back drivers
-Swapping out and re-seating RAM in different DIMM slots
-Enabling and disabling XMP
-Increasing DRAM voltages
-Updating BIOS
System specs:
G.Skill F5-6000U3636E16GX2-TZ5K Trident Z5 32GB (2x16GB) DDR5
Intel i9 12900k
Super Flower SF-1000F14MP Leadex Platinum 1000W 80 Plus Platinum
Asus GeForce RTX 3080 Ti TUF
Asus ROG STRIX Z690-F
Corsair H150i Elite
Mushkin MKNSSDHL1TB-D8 Helix-L 1TB M.2 (2280) PCIe NVMe Solid State Drive
I have attached a photo of the MemTest results and the dump file contents below.
Dump file results:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8022ee879d0, Address of the instruction which caused the BugCheck
Arg3: ffffaa8cd2626dd0, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1827
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 15997
Key : Analysis.Init.CPU.mSec
Value: 202
Key : Analysis.Init.Elapsed.mSec
Value: 4370
Key : Analysis.Memory.CommitPeak.Mb
Value: 86
Key : Bugcheck.Code.DumpHeader
Value: 0x3b
Key : Bugcheck.Code.Register
Value: 0x3b
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
FILE_IN_CAB: 092322-7203-01.dmp
BUGCHECK_CODE: 3b
BUGCHECK_P1: c0000005
BUGCHECK_P2: fffff8022ee879d0
BUGCHECK_P3: ffffaa8cd2626dd0
BUGCHECK_P4: 0
CONTEXT: ffffaa8cd2626dd0 -- (.cxr 0xffffaa8cd2626dd0)
rax=00000007df5f6230 rbx=0000000000000001 rcx=df4f6110ffffb788
rdx=00000000df5f6230 rsi=ffffb78b14d708a4 rdi=00000007df5f8231
rip=fffff8022ee879d0 rsp=ffffaa8cd26277d0 rbp=ffffaa8cd2627ac0
r8=00007df5f8231000 r9=0000000000000000 r10=ffffffffffffffff
r11=ffff9a0a111dd040 r12=000000b79bdfec10 r13=0000000000000030
r14=0000000000000000 r15=ffffb78b173b60c0
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286
nt!MmQueryVirtualMemory+0xc70:
fffff802
Resetting default scope
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: chrome.exe
STACK_TEXT:
ffffaa8c
ffffaa8c
ffffaa8c
000000b7
SYMBOL_NAME: nt!MmQueryVirtualMemory+c70
MODULE_NAME: nt
IMAGE_VERSION: 10.0.19041.2006
STACK_COMMAND: .cxr 0xffffaa8cd2626dd0 ; kb
IMAGE_NAME: ntkrnlmp.exe
BUCKET_ID_FUNC_OFFSET: c70
FAILURE_BUCKET_ID: AV_nt!MmQueryVirtualMemory
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {daf5f12e-d641-44b4-72a6-40bb2e50ece7}
Followup: MachineOwner
---------
Strangely enough, memory stress tests on OCCT seem to cause no problems but crashes occur when running the CPU stress test. The BSODs most commonly occur while gaming, at completely random times. I am honestly at a logical impasse and have no idea how to further diagnose the problem.
It might be worth mentioning that these crashes started occurring after resetting windows about a week ago.
Things I have tried:
-Resetting Windows
-Completely wiping drives and reinstalling Windows
-SFC /scannow
-Rolling back drivers
-Swapping out and re-seating RAM in different DIMM slots
-Enabling and disabling XMP
-Increasing DRAM voltages
-Updating BIOS
System specs:
G.Skill F5-6000U3636E16GX2-TZ5K Trident Z5 32GB (2x16GB) DDR5
Intel i9 12900k
Super Flower SF-1000F14MP Leadex Platinum 1000W 80 Plus Platinum
Asus GeForce RTX 3080 Ti TUF
Asus ROG STRIX Z690-F
Corsair H150i Elite
Mushkin MKNSSDHL1TB-D8 Helix-L 1TB M.2 (2280) PCIe NVMe Solid State Drive
I have attached a photo of the MemTest results and the dump file contents below.
Dump file results:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8022ee879d0, Address of the instruction which caused the BugCheck
Arg3: ffffaa8cd2626dd0, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1827
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 15997
Key : Analysis.Init.CPU.mSec
Value: 202
Key : Analysis.Init.Elapsed.mSec
Value: 4370
Key : Analysis.Memory.CommitPeak.Mb
Value: 86
Key : Bugcheck.Code.DumpHeader
Value: 0x3b
Key : Bugcheck.Code.Register
Value: 0x3b
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
FILE_IN_CAB: 092322-7203-01.dmp
BUGCHECK_CODE: 3b
BUGCHECK_P1: c0000005
BUGCHECK_P2: fffff8022ee879d0
BUGCHECK_P3: ffffaa8cd2626dd0
BUGCHECK_P4: 0
CONTEXT: ffffaa8cd2626dd0 -- (.cxr 0xffffaa8cd2626dd0)
rax=00000007df5f6230 rbx=0000000000000001 rcx=df4f6110ffffb788
rdx=00000000df5f6230 rsi=ffffb78b14d708a4 rdi=00000007df5f8231
rip=fffff8022ee879d0 rsp=ffffaa8cd26277d0 rbp=ffffaa8cd2627ac0
r8=00007df5f8231000 r9=0000000000000000 r10=ffffffffffffffff
r11=ffff9a0a111dd040 r12=000000b79bdfec10 r13=0000000000000030
r14=0000000000000000 r15=ffffb78b173b60c0
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286
nt!MmQueryVirtualMemory+0xc70:
fffff802
2ee879d0 483931 cmp qword ptr [rcx],rsi ds:002b:df4f6110
ffffb788=????????????????Resetting default scope
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: chrome.exe
STACK_TEXT:
ffffaa8c
d26277d0 fffff802
2ee86d45 : ffffaed75f6f8008 ffffaed7
6bafb7c0 ffffaed76bb5d7d8 ffffb78b
15d4e700 : nt!MmQueryVirtualMemory+0xc70ffffaa8c
d2627980 fffff802
2ec0a9b5 : 0000000000000000 00000000
00000000 0000000000000000 000000b7
9bdfe828 : nt!NtQueryVirtualMemory+0x25ffffaa8c
d26279d0 00007ffb
7936d464 : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 : nt!KiSystemServiceCopyEnd+0x25000000b7
9bdfea28 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 : 0x00007ffb`7936d464SYMBOL_NAME: nt!MmQueryVirtualMemory+c70
MODULE_NAME: nt
IMAGE_VERSION: 10.0.19041.2006
STACK_COMMAND: .cxr 0xffffaa8cd2626dd0 ; kb
IMAGE_NAME: ntkrnlmp.exe
BUCKET_ID_FUNC_OFFSET: c70
FAILURE_BUCKET_ID: AV_nt!MmQueryVirtualMemory
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {daf5f12e-d641-44b4-72a6-40bb2e50ece7}
Followup: MachineOwner
---------
Last edited: