Question Constant crashing, BSOD, etc. Need assistance

Apr 5, 2025
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My PC crashes randomly and games crash constantly without error messages.

I built this computer last year and I have had zero issues until now. cod, ow 2, fn, apex, and many other games continue to crash even on lowest settings.

My build:
CPU: intel i7 13700k, 3400Mhz
CPU cooler: ICUE 150I
Motherboard: RoG Strix z790-H Gaming Wifi
Ram: 2x 32GB Corsair Vengeance RGB Pro
SSD/HDD: Samsung SSD 980 Pro 2TB | WD_Black SN850X 4000GB
GPU: MSI NVIDIA GeForce RTX 4080
PSU: RM1000x SHIFT 80 Plus Gold Fully Modular ATX
Chassis: Corsair 5000D
OS: Windows 11 Pro
Monitor: LG ultragear 31.5 | 27in Running dual monitors

Continue to have entire system crashes but not always a BSOD, sometimes it just instant restarts.

Kernel 41 Error when BSOD with error codes "0x0000001e (0xffffffffc0000005, 0xfffff802f014e43a, 0x0000000000000000, 0xffffffffffffffff)"

Really at a loss here.

Things I have attempted:
Dropping every setting into the ground on the games
Cleaning my computer inside and out
reinstalling Bios | reinstalling MOBO drivers | reinstalling GPU drivers | reinstalling wifi/ethernet drivers | reinstalling most drivers I could find.
Reseating RAM
Reseating GPU
I've done most guides and even changed my settings in bios, though I don't remember exactly what they were.

Any help is appreciated. Really want my computer to just run like it did a month ago.
 
Last edited:
My PC crashes randomly and games crash constantly without error messages.

I built this computer last year and I have had zero issues until now. cod, ow 2, fn, apex, and many other games continue to crash even on lowest settings.

My build:
CPU: i713700k, 3400Mhz
MOBO: RoG Strix z790-H Gaming Wifi
RAM: 2x 32GB RAM from Corsair
PSU: 1000W Switch power supply from Corsair
GPU: MSI NVIDIA GeForce RTX 4080
COOLING: Corsair H150i

Continue to have entire system crashes but not always a BSOD, sometimes it just instant restarts.

Kernel 41 Error when BSOD with error codes "0x0000001e (0xffffffffc0000005, 0xfffff802f014e43a, 0x0000000000000000, 0xffffffffffffffff)"

Really at a loss here.

Things I have attempted:
Dropping every setting into the ground on the games
Cleaning my computer inside and out
reinstalling Bios | reinstalling MOBO drivers | reinstalling GPU drivers | reinstalling wifi/ethernet drivers | reinstalling most drivers I could find.
Reseating RAM
Reseating GPU
I've done most guides and even changed my settings in bios, though I don't remember exactly what they were.

Any help is appreciated. Really want my computer to just run like it did a month ago.
https://drive.google.com/file/d/1LyD18YdthQ7qOf2xxS3aVVzqGJ4vQHTx/view?usp=drive_link

Here is the .dmp since it wouldn't allow me to post it on the main post due to "spam"
 
not clear as to the cause of the bugcheck, this driver rarely fails so I suspect another driver is messing with its data in kernel memory.

bugcheck was in fvevol.sys a bitlocker encryption driver. error code was access violation.
let me see if I can see something wrong in minidump.
System Uptime: 1 days 16:41:06.380.

looks like a -1 got passed to the driver and window hit a routine that indicated it was a invalid value and called a bugcheck. normally, -1 means a error and should not pass to the driver.

you have several old drivers installed.
occulus drivers from 2017
and a old razer driver
RzDev_0099.sys Mon Jun 14 21:05:54 2021
you might remove the occulus drivers if you do not use the device.
I would update the razer driver to the current version and make sure to do any firmware update for the device as well. my guess is one of these or a few other third party drivers is corrupting the device driver memory pool
(drivers share memory location and one bad driver can corrupt another drivers data, normally you have to use verifier testing to figure out the cause)

if you get many bugchecks in the encryption, you will want to update the bios to the current version.

notes:
cpu released sept 2022
BIOS Version 0816
BIOS Release Date 02/23/2023
Manufacturer ASUSTeK COMPUTER INC.
Product ROG STRIX Z790-H GAMING WIFI
Version Rev 1.xx
[CPU Information]
~MHz = REG_DWORD 3418

Identifier = REG_SZ Intel64 Family 6 Model 183 Stepping 1
ProcessorNameString = REG_SZ 13th Gen Intel(R) Core(TM) i7-13700K
Update Status = REG_DWORD 6
VendorIdentifier = REG_SZ GenuineIntel
MSR8B = REG_QWORD 10e00000000
 
Last edited:
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note: you also have bluestack android emulator installed. I would remove it if you are not using it.
(just a likely failure point)
file date:
BstkDrv_nxt.sys Sun Apr 7 19:27:14 2024


you also have two different copies of cpuz installed
cpuz154_x64.sys Thu Mar 24 09:42:16 2022
cpuz159_x64.sys Wed Sep 4 00:00:25 2024
you can use microsoft autoruns64.exe and delete the older version.

===========
you might start cmd.exe as an admin and list out your filter drivers
ie run

fltmc.exe filters
(here is the list that my machine shows, generate your list and look for ones that are not in my list. just on the assumption that it is a filter driver messing up, like a virus scanner)

Filter Name Num Instances Altitude Frame
------------------------------ ------------- ------------ -----
bindflt 1 409800 0
UCPD 6 385250.5 0
WdFilter 6 328010 0
storqosflt 0 244000 0
wcifs 0 189900 0
gameflt 2 189850 0
CldFlt 2 180451 0
bfs 8 150000 0
FileCrypt 0 141100 0
luafv 1 135000 0
UnionFS 0 130850 0
npsvctrig 1 46000 0
Wof 3 40700 0
FileInfo 6 40500 0
 
Last edited:
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I got rid of Bluestacks, deleted the old cpuz, updated Razer.

At this point I will just continue to test and see if the crashing continues but I appreciate the help.

I was not able to access filters and I'm not sure why since I'm the admin of the computer.
 

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