Question Cooler Master Hyper 212 Black not contacting CPU

[xelkarin]

I recently got a Gigabyte X870 (Socket AM5) motherboard and a Cooler Master Hyper 212 Black air cooler. I accidentally damaged a pin on the CPU socket when assembling, but I seem to have managed to fix it with a sewing needle. It would not start at all before I attempted to fix it with the pin. Currently it runs 60 to 90 seconds before shutting down. When disassembling the system for examination I found that the heat sink was not making contact with the CPU and just barely touched the thermal compound. I screwed the heat sink into the board as tightly as possible, all the way to where the threads end on the mounting screws. Any ideas on what can be done, or does this cooler not fit this motherboard? Any air coolers recommended that might fit?

 

[CountMike]

I recently got a Gigabyte X870 (Socket AM5) motherboard and a Cooler Master Hyper 212 Black air cooler. I accidentally damaged a pin on the CPU socket when assembling, but I seem to have managed to fix it with a sewing needle. It would not start at all before I attempted to fix it with the pin. Currently it runs 60 to 90 seconds before shutting down. When disassembling the system for examination I found that the heat sink was not making contact with the CPU and just barely touched the thermal compound. I screwed the heat sink into the board as tightly as possible, all the way to where the threads end on the mounting screws. Any ideas on what can be done, or does this cooler not fit this motherboard? Any air coolers recommended that might fit?

Mounting kit contains parts for Intel as well, are you sure you used right parts for AMD ?

 

[xelkarin]

I'm certain I'm using the AMD mounting kit. The Intel mounting kit doesn't reach the mount points on this motherboard. The mounting bracket screws have about 4-5 mm of thread on them, with a raised unthreaded area that prevents me from tightening it enough to contact the CPU.

 

[logainofhades]

Might need to contact coolermaster for a different install kit.

 

[xelkarin]

Maybe I'll just stick a matchbook under it.

 

[SkyNetRising]

The mounting bracket screws have about 4-5 mm of thread on them,
with a raised unthreaded area that prevents me from tightening it enough to contact the CPU.

You have installed it wrong.
Consult cpu cooler installation user manual (manual page 07 - AMD - AM4/AM5).
https://coolermaster.egnyte.com/dl/HCMxdGhrcz

 

[xelkarin]

Cool, thanks! I'm an idiot. Hopefully this will get things working when I get back home.