Question Coolermaster MasterLiquid ML240 & Master Plus app

[Chkontog]

I have the Gigabyte B550 GAMING X V2 (rev. 1.0) mobo, and i have connect to cpu_opt fan header, the Coolermaster MasterLiquid ML240 liquid cooling system.
I am runing the Master Plus app and it shows me that "No compatible devices found".
What is the problem?

 

[Ralston18]

Could be hardware, software, or configuration. Or some combination....

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What devices are installed?

Update your post to include full system hardware specs and OS information.

What hardware/software requirements are listed by Master Plus app?

Any error codes in Reliability History/Monitor or Event Viewer?

More details needed.

 

[dwd999]

Did you try swapping the connections on the cpu_fan and cpu_opt connections? The app may just be looking at the cpu_fan connection and may not see the cpu_opt connection.

 

[Chkontog]

Did you try swapping the connections on the cpu_fan and cpu_opt connections? The app may just be looking at the cpu_fan connection and may not see the cpu_opt connection.

It was my fault.I had put the pump 3-pin connection, to cpu_fan, not to cpu_opt.I put it to cpu_opt and keeps rebooting.

Could be hardware, software, or configuration. Or some combination....

= = = =

What devices are installed?

Update your post to include full system hardware specs and OS information.

What hardware/software requirements are listed by Master Plus app?

Any error codes in Reliability History/Monitor or Event Viewer?

More details needed.

The only coolemaster devices that i have installed is my keyboard, and the mouse.
I have installed Windows 11 24H2 and my CPU is the AMD Ryzen 7 5700G, with 32GB RAM at 3600 mhz.
Also, the Reliability History/Monitor it doesn't have any error.

 

[Ralston18]

"Do over".

Is all important data backed up to locations away from the problem computer? Verify that the backups are recoverable and readable.

Verify that the correct drivers are installed for the keyboard and mouse.

Try running "dism" and "sfc /scannow" to find and fix buggy or corrupted files.

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

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Re-read and review the entire motherboard's User Guide/Manual. Double check all connections and configurations. Do the same for all other component documentation.

Then following the procedure provided in the motherboard's User Guide/Manual, reset the system.

The objective simply being to allow BIOS and the OS to start afresh, find all installed devices, and boot accordingly.