Question Coolermaster MasterLiquid ML240 & Master Plus app

[Chkontog]

I have the Gigabyte B550 GAMING X V2 (rev. 1.0) mobo, and i have connect to cpu_opt fan header, the Coolermaster MasterLiquid ML240 liquid cooling system.
I am runing the Master Plus app and it shows me that "No compatible devices found".
What is the problem?

 

[Ralston18]

Could be hardware, software, or configuration. Or some combination....

= = = =

What devices are installed?

Update your post to include full system hardware specs and OS information.

What hardware/software requirements are listed by Master Plus app?

Any error codes in Reliability History/Monitor or Event Viewer?

More details needed.

 

[dwd999]

Did you try swapping the connections on the cpu_fan and cpu_opt connections? The app may just be looking at the cpu_fan connection and may not see the cpu_opt connection.

 

[Chkontog]

Did you try swapping the connections on the cpu_fan and cpu_opt connections? The app may just be looking at the cpu_fan connection and may not see the cpu_opt connection.

It was my fault.I had put the pump 3-pin connection, to cpu_fan, not to cpu_opt.I put it to cpu_opt and keeps rebooting.

Could be hardware, software, or configuration. Or some combination....

= = = =

What devices are installed?

Update your post to include full system hardware specs and OS information.

What hardware/software requirements are listed by Master Plus app?

Any error codes in Reliability History/Monitor or Event Viewer?

More details needed.

The only coolemaster devices that i have installed is my keyboard, and the mouse.
I have installed Windows 11 24H2 and my CPU is the AMD Ryzen 7 5700G, with 32GB RAM at 3600 mhz.
Also, the Reliability History/Monitor it doesn't have any error.