Fyi, this is a long story. Ever since I had my system I had bsods with the stop code SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. I do have to mention that I did drop it once in the process of building a the pc. It was dropped from a typical linnmon with adils legs table, flat on the backplate. It went away after a few hours and I been enjoy my system except for the few times my games crashed by either the colors changing into a some sort of colorblind colors and freezing and restarting, or having squares on my screen and rebooting. It was mostly Overwatch and I also got errors Rendering device lost! on it. It didnt happen in practice ranges or anything, but as soon as I got in a game I crashed(if it crashed). Usually after the reboot the game would work fine for the rest if the day.
I need to note that I usually had MSI Afterburner minimized for the fan curves. One day I had the now-typical color shifting crash but this time, the freeze before the reboot was longer and when I tried to open any launcher except rockstar, they would just not recognize the internet even though I was able to play an online game and chat on discord. It was the same for the radeon and windows update checkers. Ive chatted with multiple people on forums and the only option was to reinstall windows. I did reinstall it and everything was fine for a few minutes and then I got a bsod loop where I could only access the pc for a few seconds before bsod again. The stop codes were mostly SYSTEM_THREAD_EXCEPTION_NOT_HANDLED what failed: cl.dll(not ci) but there was a CRITICAL_STRUCTURE_CORRUPTION what failed: cl.dll.
I reinstalled it again and this time it was fine until I installed my chipset drivers. In the restart after the chipset drivers, same bsod loop again. Kept happening for multiple reinstalls of windows. I took multiple troubleshooting steps in safe mode such as sfc /scannow and dism commands. Sfc did find corrupt files and fixed it but the bsod kept happening after it. Dism said system health was fine.
Someone said I might need to flash bios so I did to the newest non beta verison(aka the one he told me to download)(another note all the people I talk to are from the coolermaster/nzxt discord server) still kept happening. The only things i downloaded during these reinstalls are discord steam and malwarebytes(only once, i removed it) Weirdly though it didnt crash in safe mode. I thought a 3rd party software was interfering but at one point it was only the chipset drivers and it bsod. I finally decided to not install the chipsets and downloaded the gpu drivers and other utilities. I did noticed that as soon as I finished finish download for msi afterburner, it bsod again. Also it bsod a couple times while downloading gta v on steam.
The pc was fine until I noticed that on some play sessions(much like the other crashes) the game would just freeze, there would be static sound(bzzzzzz) in my headphones, and the game would restart. I noticed it on both games I had installed so I reached out for help and someone said to run OCCT to see if this issue persists here. I already ran gfxbenchmark and it ran fine. So I download OCCT and as soon as I hit benchmark the pc goes back into the bsod loop. He told me to run memtest86 and I got tons of erros on the hammer test only. He linked me a forum saying that if I only get errors in the hammer test then my ram might be fine. I told him the shortened story starting from the big crash and he said the symtoms points to my gpu. He also said that the bsod seemed to be mentioning OpenCL. I did what he said and I sent my gpu out to rma but im now scared that the issue might happen even after the rma.
Whats wrong with my system? Was the guy right or wrong and is there anything that I missed? Im also curious what could be the cause of this if its not the gpu or ram. At this point I dont know what the problem is. My brother has almost the exact same rig(except the his gpu is the sapphire 5600xt and was not dropped) and his system is working smoothly ever since the build date with 20.9 drivers and the factory bios settings.
System specs:
R7 3700x
32gb Team T force rgb ram
Msi gaming x 5600xt(i built it in the worst time possible so yeah)
Team t force vulcan 500gb ssd
Enermax rev d f 650w
A 2 tb seagate hdd
I need to note that I usually had MSI Afterburner minimized for the fan curves. One day I had the now-typical color shifting crash but this time, the freeze before the reboot was longer and when I tried to open any launcher except rockstar, they would just not recognize the internet even though I was able to play an online game and chat on discord. It was the same for the radeon and windows update checkers. Ive chatted with multiple people on forums and the only option was to reinstall windows. I did reinstall it and everything was fine for a few minutes and then I got a bsod loop where I could only access the pc for a few seconds before bsod again. The stop codes were mostly SYSTEM_THREAD_EXCEPTION_NOT_HANDLED what failed: cl.dll(not ci) but there was a CRITICAL_STRUCTURE_CORRUPTION what failed: cl.dll.
I reinstalled it again and this time it was fine until I installed my chipset drivers. In the restart after the chipset drivers, same bsod loop again. Kept happening for multiple reinstalls of windows. I took multiple troubleshooting steps in safe mode such as sfc /scannow and dism commands. Sfc did find corrupt files and fixed it but the bsod kept happening after it. Dism said system health was fine.
Someone said I might need to flash bios so I did to the newest non beta verison(aka the one he told me to download)(another note all the people I talk to are from the coolermaster/nzxt discord server) still kept happening. The only things i downloaded during these reinstalls are discord steam and malwarebytes(only once, i removed it) Weirdly though it didnt crash in safe mode. I thought a 3rd party software was interfering but at one point it was only the chipset drivers and it bsod. I finally decided to not install the chipsets and downloaded the gpu drivers and other utilities. I did noticed that as soon as I finished finish download for msi afterburner, it bsod again. Also it bsod a couple times while downloading gta v on steam.
The pc was fine until I noticed that on some play sessions(much like the other crashes) the game would just freeze, there would be static sound(bzzzzzz) in my headphones, and the game would restart. I noticed it on both games I had installed so I reached out for help and someone said to run OCCT to see if this issue persists here. I already ran gfxbenchmark and it ran fine. So I download OCCT and as soon as I hit benchmark the pc goes back into the bsod loop. He told me to run memtest86 and I got tons of erros on the hammer test only. He linked me a forum saying that if I only get errors in the hammer test then my ram might be fine. I told him the shortened story starting from the big crash and he said the symtoms points to my gpu. He also said that the bsod seemed to be mentioning OpenCL. I did what he said and I sent my gpu out to rma but im now scared that the issue might happen even after the rma.
Whats wrong with my system? Was the guy right or wrong and is there anything that I missed? Im also curious what could be the cause of this if its not the gpu or ram. At this point I dont know what the problem is. My brother has almost the exact same rig(except the his gpu is the sapphire 5600xt and was not dropped) and his system is working smoothly ever since the build date with 20.9 drivers and the factory bios settings.
System specs:
R7 3700x
32gb Team T force rgb ram
Msi gaming x 5600xt(i built it in the worst time possible so yeah)
Team t force vulcan 500gb ssd
Enermax rev d f 650w
A 2 tb seagate hdd
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