[SOLVED] CPU Code 00 - No Display ?

[everydayrice]

CPU Code 00 - No Display

I am having issues with my build. There is no display and no boot/post. My motherboard LEDs are on and stays on unless I switch off power. The fans are all running- PSU, CPU fan, even the GPU fans are running. My motherboard is giving me Q-code 00 and on my little motherboard display screen it says CPU CODE 00. The Q-LED also displays a Red light which indicates an issue relating to CPU. See below for picture.

I have started an RMA process with Intel but I want to see if anyone can recommend any steps I may have not taken already or perhaps someone has run into this problem and fixed it? Please read thoroughly.

All parts are/were brand new.

CPU: Intel Core i9-10980XE
CPU 2: Intel Core i9-10900 (Have not yet tried, picking it up tomorrow from my storage to test for boot/post/display)

MOBO: ASUS Prime X299 Deluxe II

RAM 1: Corsair Dominator Platinum DDR4 64GB 3600mhz
RAM 2: Corsair Vengeance RGB Pro DDR4 16GB 3600mhz

GPU 1: RTX 2080 TI Founder’s Edition
GPU 2: RTX 2080 TI Gigabyte
GPU 3: RTX 2080 TI ASUS
GPU 4: RTX 2080 TI ASUS
GPU 5: RTX 2080 TI EVGA
GPU 6: No GPU

PSU 1: EVGA GQ Series 850w 80 Plus Gold Modular
PSU 2: Corsair CX Series 750w 80 Plus Bronze
PSU 3: Corsair HX Series 1200w 80 Plus Platinum Certified Fully Modular

CPU Cooler 1: Corsair iCUE H150i ELITE
CPU Cooler 2: Cooler Master - Hyper 212 Black Edition 120mm
CPU Cooler 3: No Cooler

SSD: WD_BLACK 1TB NVMe SSD

Steps I have taken:

CMOS

• Tried resetting CMOS through CMOS_Reset button on mobo
• Tried resetting CMOS by removing battery cell for 7 hours
• Tried resetting CMOS by removing battery for 10 minutes and attempting to power on 3 times during so

MEMORY/RAM

• Tried reseating RAM
• Tried booting with only one RAM stick in different slots
• Tried completely different RAM

CPU

• Tried reseating CPU
• Tried clearing thermal post off CPU
• Tried blowing dust/dirt/debris off CPU
• Tried looking for bent pins on socket + CPU
• Tried looking for blown fuses
• Tried moving modular PSU to CPU cable connection to different PSU port as well as mobo port; my mobo has two CPU ports but it refuses to spin fans or show any signs of boot or fan spinning if I have both motherboard CPU ports plugged in.
• Tried running CPU with two different CPU coolers as well as no cooler

PSU
- Tried 3 different PSU all of which were brand new and tested on my i7 build except for 1200w but PSU isn’t problem as motherboard showing signs of consistent life/doesn’t turn off by itself.

CASE/CHASSIS

• Tried looking for any short circuits or grounding issues
• Tried removing/decreasing amount of standoffs

EVERYTHING

• Tried to unplug and re-plug everything
• Tried to look for any loose connections
• Tried to push in connections anyways
• Tried with several GPUs and without GPUs
• Tried different power cable

I tried a couple other things but all didn’t work. I’m hoping to avoid RMA but if I have to I will. Trying my spare i9 10900 tomorrow. If it boots then it probably is dead. Thinking about also buying another X299/Lga2066 mobo just to fully test out if 10980XE is actually really dead. Will keep you guys updated.


https://ibb.co/fqM3HHk

 

[Fix_that_Glitch]

You have to have bios 0802 or higher to run that cpu on that motherboard. The bios starts at 0210 for that motherboard. Update it to at least 0802 and then if you want to go higher after that do it in steps.