Hi,
My fairly new laptop (0.5 years) developed a strange issue recently. During everyday uses (browsing internet, zoom calls) it suddenly turns itself off occasionally. As it happens without warning, it is hard for me find the exact root cause.
However, after monitoring a bit my hardware, I found that my CPU temperatur is extraordinary high, often ranging between 80-100° Celsius even when simultanouesly the CPU usage is below 10%.
(1) Does anyone has any idea what causes this high temperature?
(2) Is it plausbile that this is the reason for the occasional shutdown?
Thank you for your help!
PS: At this moment, with only chrome being active, 50% of 16,0 GB RAM is utilized. However, That should not cause any problems, right?
My system specs: AMD Ryzen 7 4800H with Radeon Graphics 2.90 GHz
Windows 10 64-Bit
https://www.userbenchmark.com/UserRun/44779990
My fairly new laptop (0.5 years) developed a strange issue recently. During everyday uses (browsing internet, zoom calls) it suddenly turns itself off occasionally. As it happens without warning, it is hard for me find the exact root cause.
However, after monitoring a bit my hardware, I found that my CPU temperatur is extraordinary high, often ranging between 80-100° Celsius even when simultanouesly the CPU usage is below 10%.
(1) Does anyone has any idea what causes this high temperature?
(2) Is it plausbile that this is the reason for the occasional shutdown?
Thank you for your help!
PS: At this moment, with only chrome being active, 50% of 16,0 GB RAM is utilized. However, That should not cause any problems, right?
My system specs: AMD Ryzen 7 4800H with Radeon Graphics 2.90 GHz
Windows 10 64-Bit
https://www.userbenchmark.com/UserRun/44779990
Last edited: