CPU Overheating - Understanding this BIOS Reading

[king_dj2]

Hi,

It seems like I have a CPU overheating problem which is causing my games to lag excessively.

System specs -

CPU - i5 6600 (Gigabyte)
RAM - 8 GB
GPU - GTX 960
PSU - Cooler Master 500 W

OS - Windows 8.1

I looked up the UEFI BIOS readings today -

BCLK - around 99 to 100 MHz

CPU Frequency - 1900 MHz

CPU Temp - 99 to 100 degrees Celsius

VCore - 0.745V

CPU Fan Speed - 2400 RPM

System Temp - 38 degrees Celsius

System Fan Speed - 0 RPM

CPU Fan Speed Control - Normal

System Fan Speed Control - Normal

I would like to know what you all make of these readings and some tips to resolve the problem areas.

 

[king_dj2]

What is the heatsink on my cooler? Does this come off separately?

 

[RobCrezz]

What is the heatsink on my cooler? Does this come off separately?

The CPU cooler is the heatsink (the metal part, with fins) and the fan that is clipped to it.

They are removed as one unit.

 

[king_dj2]

Should I call the service center and ask them do something about this, like reinstalling it, or coming over to look at it? Do you think it would be better to call an authorized dealer to check it out rather than a third party tech?

 

[RobCrezz]

Its really not a big job. I would just take it somewhere, get them to fit a new CPU cooler like a CM hyper 212 or T4. Check temps before it leaves.

 

[king_dj2]

Hi All,

The tech from Cooler Master visited. Turns out (and as most of you suspected) that the cooler was hopelessly installed. The tech was shocked. Anyhow, it was re-installed and now it sits tight on the MB. Temps are currently averaging between 29 - 38 degrees Celsius, down from 90 degrees.

 

[RobCrezz]

Much better