Question Critical error when leaving games or game crashes and does it itself ?

[TheTruePsycho]

After closing down games and some games crashing, my PC has a critical error and reboots
Any Help?

This issue has only just started the other day. never had issues before and all of a sudden it popped up after installing the latest nvidia driver. I've DDU'd to see if that would fix it but to no avail. I have run the dump file and this is what it has given me:

CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffffcd8fbce05080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: ffffcd8fbce05080, The process object that initiated the termination.
Arg4: 0000000000000000, Additional triage data.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2156

Key : Analysis.Elapsed.mSec
Value: 10448

Key : Analysis.IO.Other.Mb
Value: 0

Key : Analysis.IO.Read.Mb
Value: 1

Key : Analysis.IO.Write.Mb
Value: 27

Key : Analysis.Init.CPU.mSec
Value: 1359

Key : Analysis.Init.Elapsed.mSec
Value: 42385

Key : Analysis.Memory.CommitPeak.Mb
Value: 108

Key : Analysis.Version.DbgEng
Value: 10.0.27871.1001

Key : Analysis.Version.Description
Value: 10.2505.01.02 amd64fre

Key : Analysis.Version.Ext
Value: 1.2505.1.2

Key : Bugcheck.Code.LegacyAPI
Value: 0xef

Key : Bugcheck.Code.TargetModel
Value: 0xef

Key : CriticalProcessDied.ExceptionCode
Value: 0xbebcf040

Key : CriticalProcessDied.Process
Value: svchost.exe

Key : Dump.Attributes.AsUlong
Value: 0x21808

Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1

Key : Dump.Attributes.ErrorCode
Value: 0x0

Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1

Key : Dump.Attributes.LastLine
Value: Dump completed successfully.

Key : Dump.Attributes.ProgressPercentage
Value: 0

Key : Failure.Bucket
Value: 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_bebcf040_nt!PspCatchCriticalBreak

Key : Failure.Hash
Value: {74226fce-0102-83ac-8a1f-42fd3476d820}

Key : Hypervisor.Enlightenments.ValueHex
Value: 0x7417df84

Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1

Key : Hypervisor.Flags.ApicEnlightened
Value: 0

Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 1

Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0

Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0

Key : Hypervisor.Flags.CpuManager
Value: 1

Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 1

Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1

Key : Hypervisor.Flags.Epf
Value: 0

Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1

Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1

Key : Hypervisor.Flags.MaxBankNumber
Value: 0

Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0

Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0

Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1

Key : Hypervisor.Flags.Phase0InitDone
Value: 1

Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0

Key : Hypervisor.Flags.RootScheduler
Value: 0

Key : Hypervisor.Flags.SynicAvailable
Value: 1

Key : Hypervisor.Flags.UseQpcBias
Value: 0

Key : Hypervisor.Flags.Value
Value: 55185662

Key : Hypervisor.Flags.ValueHex
Value: 0x34a10fe

Key : Hypervisor.Flags.VpAssistPage
Value: 1

Key : Hypervisor.Flags.VsmAvailable
Value: 1

Key : Hypervisor.RootFlags.AccessStats
Value: 1

Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1

Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1

Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0

Key : Hypervisor.RootFlags.HostTimelineSync
Value: 1

Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0

Key : Hypervisor.RootFlags.IsHyperV
Value: 1

Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1

Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1

Key : Hypervisor.RootFlags.MceEnlightened
Value: 1

Key : Hypervisor.RootFlags.Nested
Value: 0

Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1

Key : Hypervisor.RootFlags.Value
Value: 1015

Key : Hypervisor.RootFlags.ValueHex
Value: 0x3f7


BUGCHECK_CODE: ef

BUGCHECK_P1: ffffcd8fbce05080

BUGCHECK_P2: 0

BUGCHECK_P3: ffffcd8fbce05080

BUGCHECK_P4: 0

FILE_IN_CAB: 081625-11421-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x21808
Kernel Generated Triage Dump

FAULTING_THREAD: ffffcd8fbebcf040

PROCESS_NAME: svchost.exe

CRITICAL_PROCESS: svchost.exe

ERROR_CODE: (NTSTATUS) 0xbebcf040 - <Unable to get error code text>

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

STACK_TEXT:
ffff9088`345b9c28 fffff804`a476f1f0 : 00000000`000000ef ffffcd8f`bce05080 00000000`00000000 ffffcd8f`bce05080 : nt!KeBugCheckEx
ffff9088`345b9c30 fffff804`a48e0a6f : ffffcd8f`bce05080 00000000`00000001 00000000`00000001 fffff804`a449b9b5 : nt!PspCatchCriticalBreak+0x128
ffff9088`345b9cd0 fffff804`a491f1ef : ffffcd8f`bce05080 ffffcd8f`bce05248 ffffcd8f`bce05080 00000000`00000000 : nt!PspTerminateAllThreads+0x27b
ffff9088`345b9d50 fffff804`a4a76f0a : ffffcd8f`bce05080 00000000`00000001 ffffcd8f`bebcf040 ffffcd8f`bce05080 : nt!PspTerminateProcess+0xf7
ffff9088`345b9d90 fffff804`a46b8541 : ffffcd8f`bce05080 ffffcd8f`bebcf040 01dc0e77`26a39ab3 01a60000`0000001e : nt!NtTerminateProcess+0xca
ffff9088`345b9e10 fffff804`a46a6100 : fffff804`a42f67c5 ffffffff`ffffffff 00000000`02bced20 ffff9088`345ba660 : nt!KiSystemServiceExitPico+0x496
ffff9088`345b9fa8 fffff804`a42f67c5 : ffffffff`ffffffff 00000000`02bced20 ffff9088`345ba660 fffff780`00000604 : nt!KiServiceLinkage
ffff9088`345b9fb0 fffff804`a46b8c06 : 00000000`00000000 00000000`00000000 ffff9088`345baa20 00000000`00000001 : nt!KiDispatchException+0xc85
ffff9088`345ba840 fffff804`a46b6828 : ffffcd8f`bebcf040 00007ffb`91ce91a0 00007ffb`91ce91a0 00000000`00000000 : nt!KiFastFailDispatch+0xc6
ffff9088`345baa20 00007ffb`91ca104a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiRaiseSecurityCheckFailure+0x368
00000000`02bced20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`91ca104a


SYMBOL_NAME: nt!PspCatchCriticalBreak+128

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.26100.4946

STACK_COMMAND: .process /r /p 0xffffcd8fbce05080; .thread 0xffffcd8fbebcf040 ; kb

BUCKET_ID_FUNC_OFFSET: 128

FAILURE_BUCKET_ID: 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_bebcf040_nt!PspCatchCriticalBreak

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {74226fce-0102-83ac-8a1f-42fd3476d820}

Followup: MachineOwner
---------

12: kd> .thread /r /p ffffcd8fbebcf040
Implicit thread is now ffffcd8f`bebcf040
Implicit process is now ffffcd8f`bce05080
Loading User Symbols
WARNING: .reload failed, module list may be incomplete
12: kd> .process /r /p 0xffffcd8fbce05080; .thread 0xffffcd8fbebcf040 ; kb
Implicit process is now ffffcd8f`bce05080
Loading User Symbols
WARNING: .reload failed, module list may be incomplete
Implicit thread is now ffffcd8f`bebcf040
*** Stack trace for last set context - .thread/.cxr resets it
# RetAddr : Args to Child : Call Site
00 fffff804`a476f1f0 : 00000000`000000ef ffffcd8f`bce05080 00000000`00000000 ffffcd8f`bce05080 : nt!KeBugCheckEx
01 fffff804`a48e0a6f : ffffcd8f`bce05080 00000000`00000001 00000000`00000001 fffff804`a449b9b5 : nt!PspCatchCriticalBreak+0x128
02 fffff804`a491f1ef : ffffcd8f`bce05080 ffffcd8f`bce05248 ffffcd8f`bce05080 00000000`00000000 : nt!PspTerminateAllThreads+0x27b
03 fffff804`a4a76f0a : ffffcd8f`bce05080 00000000`00000001 ffffcd8f`bebcf040 ffffcd8f`bce05080 : nt!PspTerminateProcess+0xf7
04 fffff804`a46b8541 : ffffcd8f`bce05080 ffffcd8f`bebcf040 01dc0e77`26a39ab3 01a60000`0000001e : nt!NtTerminateProcess+0xca
05 fffff804`a46a6100 : fffff804`a42f67c5 ffffffff`ffffffff 00000000`02bced20 ffff9088`345ba660 : nt!KiSystemServiceExitPico+0x496
06 fffff804`a42f67c5 : ffffffff`ffffffff 00000000`02bced20 ffff9088`345ba660 fffff780`00000604 : nt!KiServiceLinkage
07 fffff804`a46b8c06 : 00000000`00000000 00000000`00000000 ffff9088`345baa20 00000000`00000001 : nt!KiDispatchException+0xc85
08 fffff804`a46b6828 : ffffcd8f`bebcf040 00007ffb`91ce91a0 00007ffb`91ce91a0 00000000`00000000 : nt!KiFastFailDispatch+0xc6
09 00007ffb`91ca104a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiRaiseSecurityCheckFailure+0x368
0a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`91ca104a


My Pc specs are as follows too. Any help would be appreciated Thank you
Overview
Computer model: Acer Nitro N50-650
Operating system: Microsoft Windows 11 Home (10.0, Build 26100)
Processor: 13th Gen Intel(R) Core(TM) i5-13400F 10/16
Motherboard: Acer Nitro N50-650
RAM: 32 GB
STORAGE1: NVMe Samsung SSD 990 PRO with Heatsink 2TB (1.8 TB/Fixed hard disk media)
STORAGE2: NVMe WD PC SN740 SDDQNQD-256G-1014 (238.5 GB/Fixed hard disk media)
STORAGE3: WDC WD10EZEX-21WN4A0 (931.5 GB/Fixed hard disk media)
Graphics card: NVIDIA GeForce RTX 4060 (8.0 GB)
DISPLAY1: MSI MSI MAG 27C6X (1920x1080 / 27 Inch)
DISPLAY2: STD HDMI (1680x1050 / 22 Inch)
Audio1: Razer Seiren V3 Mini
Audio2: Microsoft Streaming Service Proxy
Audio3: Mod
Audio4: Conor's A12 A2DP SNK
Audio5: Conor's A12 Hands-Free HF Audio
Audio6: Conor's S23 FE Hands-Free HF Audio
Audio7: Conor's S23 FE A2DP SNK
Audio8: Realtek(R) Audio
Audio9: NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Audio10: NVIDIA Broadcast
Audio11: Mod Hands-Free
Audio12: HP 320 FHD Webcam
Audio13: Voicemod Virtual Audio Device (WDM)
Audio14: SteelSeries Sonar Virtual Audio Device
Audio15: NVIDIA High Definition Audio
Keyboard1: HID Keyboard Device
Keyboard2: HID Keyboard Device
Keyboard3: HID Keyboard Device
Mice1: HID-compliant mouse
Mice2: HID-compliant mouse
Mice3: HID-compliant mouse
Audio1: Razer Seiren V3 Mini
Audio2: Microsoft Streaming Service Proxy
Audio3: Mod
Audio4: Conor's A12 A2DP SNK
Audio5: Conor's A12 Hands-Free HF Audio
Audio6: Conor's S23 FE Hands-Free HF Audio
Audio7: Conor's S23 FE A2DP SNK
Audio8: Realtek(R) Audio
Audio9: NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Audio10: NVIDIA Broadcast
Audio11: Mod Hands-Free
Audio12: HP 320 FHD Webcam
Audio13: Voicemod Virtual Audio Device (WDM)
Audio14: SteelSeries Sonar Virtual Audio Device
Audio15: NVIDIA High Definition Audio
Camera: HP 320 FHD Webcam

 

[Lutfij]

Welcome to the forums, newcomer!

my PC
+
My Pc specs are as follows too. Any help would be appreciated Thank you
Overview
Computer model: Acer Nitro N50-650
Operating system: Microsoft Windows 11 Home (10.0, Build 26100)
Use your serial number for the prebuilt and see if the system is pending any BIOS updates.

What games are we looking at here? Where did you source the installer for said games?

I've DDU'd to see if that would fix it but to no avail.
Ideally, users are advised to run DDU in Safe Mode to remove all GPU drivers(intel, AMD and Nvidia) then manually install the latest GPU driver sourced from Nvidia's support site in an elevated command, i.e, Right click installer>Run as Administrator. You might want to start by using driver version 566.36 and see if the issue goes away.

 

[TheTruePsycho]

Welcome to the forums, newcomer!

my PC
+
My Pc specs are as follows too. Any help would be appreciated Thank you
Overview
Computer model: Acer Nitro N50-650
Operating system: Microsoft Windows 11 Home (10.0, Build 26100)
Use your serial number for the prebuilt and see if the system is pending any BIOS updates.

What games are we looking at here? Where did you source the installer for said games?

I've DDU'd to see if that would fix it but to no avail.
Ideally, users are advised to run DDU in Safe Mode to remove all GPU drivers(intel, AMD and Nvidia) then manually install the latest GPU driver sourced from Nvidia's support site in an elevated command, i.e, Right click installer>Run as Administrator. You might want to start by using driver version 566.36 and see if the issue goes away.

Hi yeah sorry im definitely new to all this 😅
Sourced the game through Steam. I was using 566.36 then updated through nvidia app to latest driver due to Battlefield 6 beta required a update to driver. The only games exactly I've noticed the issue on are Ready Or Not, Helldivers 2 crashed mid-game and rebooted critical error, and Phasmophobia when closing the game. I haven't managed to test all installed games yet.
Helldivers and Ready Or Not are on the same drive but Phasmophobia isn't.

As for BIOS update, I hadn't found any pending but I did install a new BIOS update for 13th gen CPU but the issue existed before doing that.