Bmooney140,
The first thing to do is make sure your hard drive cable is seated properly. Next, you'll want to scan the hard drive for errors. Once you’ve determined whether or not the hard drive is the culprit, you’ll have a better idea on how to proceed with troubleshooting.
Follow these steps to check your hard drive for errors:
1. Press the Windows Key + E to open File Explorer.
2. Right click on the drive that you want to check for errors and click on Properties.
3. Click on the Tools tab then click on the Check button under Error checking.
4. At this point you’ll see if any errors have been found on the drive. If no errors are found, you still have the option to scan the drive anyway. If a new scan shows there are still no errors, the hard drive is probably ok.
5. If you do find that the hard drive has errors, click on Repair drive.
6. Once the repair process is done, click on Show Details to see the logs of the results.
I hope this helps.
Mike
Windows Outreach Team – IT Pro
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