I have a MX500 SATA drive. Latest Win 10 Pro and updates. CSE v5 launches a splash screen for 2 seconds then: nothing; no app screen, no processes. I have seen the same question posted 3 years ago (but no answers). I tried Safe Mode boot, reinstallation, with no luck. I have Java installed; I also have ESET A/V installed (not sure if this is a problem, or what to disable in ESET). Any help much appreciated, thank you. MJS.