Question Ctrl+Shift+N not working ?

[Raceme007]

My Windows 11 HP Pavilion 15 DK-20xx laptop has stopped creating a new folder when Ctrl+Shift+N is pressed. I have done no modification whatsoever.

I don't have a C-Media app installed. I tried different keyboard on different ports, uninstalling keyboard drivers.

When Ctrl+Shift+N is pressed, curser goes from "Normal Select" to "Working in Background" for a split second. But nothing happens.
How to fix this?

 

[Colif]

right click start button

choose terminal(Admin)
If it doesn't open as Powershell, click the drop down arrow in the title area and pick Powershell from list

copy/paste this command into window:
Repair-WindowsImage -Online -RestoreHealth
and press enter
Then type SFC /scannow
and press enter
Restart PC if SFC fixes any files as some fixes require a restart to be implemented
First command repairs the files SFC uses to clean files, and SFC fixes system files
SFC = System File Checker. First command runs DISM - https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/what-is-dism?view=windows-11

if that doesn't help
Try a clean boot and see if it changes anything - make sure to read instructions and make sure NOT to disable any microsoft services or windows won't load right - https://support.microsoft.com/en-au/help/929135/how-to-perform-a-clean-boot-in-windows

It doesn’t delete anything, it just stops non Microsoft programs running with start. Easy to reverse.

if clean boot fixes it, it shows its likely a startup program. You should, over a number of startups. restart the programs you stopped to isolate the one that is to blame.