Question Dead SSD?

[SpitZ1115]

Hello,


In december my girlfriend got me a external T9 samsung ssd for christmas.
It has been working normally untill the last month, it seemed to be really slow in running / copying things unto the drive so I did a test to see what the write / reading speeds where.
In stead of the 2GB+ speeds it should get, its only reading and writing around 35 MB / sec, I removed everything off the drive yesterday ( that took forever) and reformatted it today hoping that would fix the issue but sadly it hasnt.

I am running chkdsk /f /r /x atm but looks like thats gonna take all day and fear I might have jumped the gun on starting that but it seems unsafe to stop it now, even on a empty SSD?

What can I do at this stage?

 

[rgd1101]

how full was the drive?

 

[SpitZ1115]

It had around 30% free space left, now its empty.

 

[rgd1101]

was it just 1 partition? what the size of the ssd?

 

[SpitZ1115]

Yes, 1 partition, Samsung T9 2TB portable

 

[fzabkar]

ISTM that the drive is running at USB 2.0 speeds. Perhaps there is a problem with the USB 3 signalling pins?? Have you tried a different cable or USB port?

Can you show us a SMART report?

https://www.reddit.com/r/datarecoverysoftware/wiki/index/smart/

You could run the extended self-test in GSmartControl (Self-tests ->Test type -> Extended Self-test). This should run wholly within the drive, without any data transfer over SATA/PCIe or USB. It will test every block.

https://gsmartcontrol.sourceforge.io/home/index.php/Downloads

 

[SpitZ1115]

I tried different cable and other USB ports (all 3.0) that used to give the full speed in the past.
No changes.

I dont think I can test anything at the moment with chkdsk running, more then 2 hours in and only at 11% of stage 1...
When I look under devices it also no longer shows the 2 TB and a access denied when I try to double click the drive, i can only only assume that will be back to normal once chkdsk is done?
Or is there a way to safely stop chkdsk from running or is there no risk considering the drive is empty anyway, just dont wanna void warranty.

 

[USAFRet]

What can I do at this stage?

Contact Samsung for a possible RMA.
Thats what the warranty is for.

 

[fzabkar]

CHKDSK has completed the file system part of the test and is now reading every sector. It should be safe to kill it.

 

[SpitZ1115]

ISTM that the drive is running at USB 2.0 speeds. Perhaps there is a problem with the USB 3 signalling pins?? Have you tried a different cable or USB port?

Can you show us a SMART report?

https://www.reddit.com/r/datarecoverysoftware/wiki/index/smart/

You could run the extended self-test in GSmartControl (Self-tests ->Test type -> Extended Self-test). This should run wholly within the drive, without any data transfer over SATA/PCIe or USB. It will test every block.

https://gsmartcontrol.sourceforge.io/home/index.php/Downloads

https://pasteboard.co/2GwbO2wrYh0T.png

Weirdly enough it doesnt detect SMART for that drive in GSmartControl, nor can I enable it so I cannot do a self test there.




https://pasteboard.co/5Qr3V607er3k.png

 

[SpitZ1115]

CHKDSK has completed the file system part of the test and is now reading every sector. It should be safe to kill it.

ok, thanks I cut it.

Contact Samsung for a possible RMA.
Thats what the warranty is for.

I will if needed, problem is my gf is from the states and im from Belgium so would have to ship it to her before she can send it back so was hoping there was a way to fix it instead of going through all that hassle.

 

[fzabkar]

Can Samsung Magician run an extended self-test?

Edit:

I haven't investigated whether the NVMe spec provides an equivalent extended self-test for NVMe SSDs. Perhaps I've led you astray??

 

[Rokinamerica]

Can Samsung Magician run an extended self-test?

Yes. I can run extended self-test thru Magician.