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Archived from groups: alt.sys.pc-clone.dell (More info?)
Have you seen the ad where a jeep gets blown out of an erupting volcano, and
keeps on going? Does anyone think a jeep can really do that?
It is not legally deceptive to portray fantasy in an ad.
What would be deceptive would be to say that Dell provides tech support to
home users in the USA. It is not illegal to provide a white actor for that
commercial.
Have you seen the Coke ads with the Polar bears drinking Coke?
Have seen the truck ads where a ford tows an airliner down a runway and
actually makes it fly?
Trust me lawyers are always looking for people to sue. If that Dell ad were
deceptive there would already be a long line of lawyers looking for meat.
That said, I agree the ad is misleading, but not illegal.
"delljesh" <delljesh@bang-austin-alore.com> wrote in message
news:1IvId.1288$7c7.149@fe04.lga...
>
> "Banty" <Banty_member@newsguy.com> wrote in message
> news:cspahi01bod@drn.newsguy.com...
>> In article <8mvtu0l10ru5o8e6odm7im87fv5sm63vgq@4ax.com>, Ogden Johnson
>> III
>> says...
>> >
>> >"Taylor Palmer" <tdPalmer336@bellsouth.net> wrote:
>> >
>> >>Has anyone seen the Dell advertisement on TV where the guy is lying on
> the
>> >>bed talking to Dell tech support on the phone? This is deceptive
>> >>because
> the
>> >>Dell tech in the commercial speaks English, and we all know this IS NOT
> the
>> >>case when one calls Dell support.
>> >
>> >You, of course, have filed your formal complaint with the Federal
>> >Trade Commission over this gross violation of the "Truth in
>> >Advertising Act".
>>
>> I'd like to see that.
>>
>> "Dell Computer's ads don't accurately respresent the ethnicity and
> location of
>> their technical support." The complainer gets to explain why that's a
> material
>> complaint.
>>
>> Banty
>
> Materialality:
>
> 1. It is well publicized and acknowledged by Dell has outsourced all home
> tech support overseas.
> 2. It is well publicized and acknowledged by Dell that the quality of that
> support is all to frequently poor.
> 3. It is well publicized and acknowledged by Dell that many of the people
> providing overseas tech support have problems communicating in
> understandable English.
>
> The Dell ads appear to clearly depict a HOME USER (indicated by his
> surroundings) speaking to a person who appears to be American (though home
> user support is NOT provided in the U.S.A.) and the person is speaking
> clear
> and precise English. Dell has never, to my knowledged, depicted a call
> center in India, or any other overseas nation, in any of their ads even
> though that is where a lot of the support is happening. Now WHY would
> Dell
> NOT want that information presented in their commercials?
>
> If I were a lawyer I would ask that ALL of Dell's "quality control
> recordings" be supplied for analysis to prove that what they are
> advertising
> DOES NOT EXIST in the world of a home buyer of a Dell computer. Not only
> deceptive, but I would argue FRAUDULENT and done with INTENT.
>
> Sure wish I WAS a lawyer because I think Dell could be dinged for hundreds
> of millions and then I'd be rich! Stop Michael Dell-lesh from lining his
> pockets with lies, buy your computer elsewhere, or have one built for you!
>
>
>
>
Have you seen the ad where a jeep gets blown out of an erupting volcano, and
keeps on going? Does anyone think a jeep can really do that?
It is not legally deceptive to portray fantasy in an ad.
What would be deceptive would be to say that Dell provides tech support to
home users in the USA. It is not illegal to provide a white actor for that
commercial.
Have you seen the Coke ads with the Polar bears drinking Coke?
Have seen the truck ads where a ford tows an airliner down a runway and
actually makes it fly?
Trust me lawyers are always looking for people to sue. If that Dell ad were
deceptive there would already be a long line of lawyers looking for meat.
That said, I agree the ad is misleading, but not illegal.
"delljesh" <delljesh@bang-austin-alore.com> wrote in message
news:1IvId.1288$7c7.149@fe04.lga...
>
> "Banty" <Banty_member@newsguy.com> wrote in message
> news:cspahi01bod@drn.newsguy.com...
>> In article <8mvtu0l10ru5o8e6odm7im87fv5sm63vgq@4ax.com>, Ogden Johnson
>> III
>> says...
>> >
>> >"Taylor Palmer" <tdPalmer336@bellsouth.net> wrote:
>> >
>> >>Has anyone seen the Dell advertisement on TV where the guy is lying on
> the
>> >>bed talking to Dell tech support on the phone? This is deceptive
>> >>because
> the
>> >>Dell tech in the commercial speaks English, and we all know this IS NOT
> the
>> >>case when one calls Dell support.
>> >
>> >You, of course, have filed your formal complaint with the Federal
>> >Trade Commission over this gross violation of the "Truth in
>> >Advertising Act".
>>
>> I'd like to see that.
>>
>> "Dell Computer's ads don't accurately respresent the ethnicity and
> location of
>> their technical support." The complainer gets to explain why that's a
> material
>> complaint.
>>
>> Banty
>
> Materialality:
>
> 1. It is well publicized and acknowledged by Dell has outsourced all home
> tech support overseas.
> 2. It is well publicized and acknowledged by Dell that the quality of that
> support is all to frequently poor.
> 3. It is well publicized and acknowledged by Dell that many of the people
> providing overseas tech support have problems communicating in
> understandable English.
>
> The Dell ads appear to clearly depict a HOME USER (indicated by his
> surroundings) speaking to a person who appears to be American (though home
> user support is NOT provided in the U.S.A.) and the person is speaking
> clear
> and precise English. Dell has never, to my knowledged, depicted a call
> center in India, or any other overseas nation, in any of their ads even
> though that is where a lot of the support is happening. Now WHY would
> Dell
> NOT want that information presented in their commercials?
>
> If I were a lawyer I would ask that ALL of Dell's "quality control
> recordings" be supplied for analysis to prove that what they are
> advertising
> DOES NOT EXIST in the world of a home buyer of a Dell computer. Not only
> deceptive, but I would argue FRAUDULENT and done with INTENT.
>
> Sure wish I WAS a lawyer because I think Dell could be dinged for hundreds
> of millions and then I'd be rich! Stop Michael Dell-lesh from lining his
> pockets with lies, buy your computer elsewhere, or have one built for you!
>
>
>
>