Hey,
I'm not sure if this is the right place to post about it - if not then I apologize.
Lately, I was forced to do a format and as usual, I've installed all drivers etc.
Everything works fine but I've had a folder with my files necessary for work that has been encrypted using Windows 10 tool (I kinda forgot about it).
Now I can't do anything with them, no opening/editing/copying, basically nothing.
I didn't set any decryption key or anything similar because I'd have it saved somewhere.
It's the same PC, on the same HDD and even the same user (using online Microsoft login - admin ofc).
I've tried changing ownership etc. / contacted Microsoft customer support and none solved my problem.
Does anyone know what might be the problem and can help me or there's no chance to retrieve the files?
I'm not sure if this is the right place to post about it - if not then I apologize.
Lately, I was forced to do a format and as usual, I've installed all drivers etc.
Everything works fine but I've had a folder with my files necessary for work that has been encrypted using Windows 10 tool (I kinda forgot about it).
Now I can't do anything with them, no opening/editing/copying, basically nothing.
I didn't set any decryption key or anything similar because I'd have it saved somewhere.
It's the same PC, on the same HDD and even the same user (using online Microsoft login - admin ofc).
I've tried changing ownership etc. / contacted Microsoft customer support and none solved my problem.
Does anyone know what might be the problem and can help me or there's no chance to retrieve the files?