Ok, so, stop the defragmentation process.
Then, restart the system.
After the restart, do the following:
- Boot into Windows 10
- Double-click on Computer (My Computer) to open it
- Select the drive you want to run a check on, e.g. C:\
- Right-click on the drive
- Click Properties
- Go to the Tools tab
- Select Check, at the Error checking section
- If you receive the following message, click Scan drive to begin the scan: You don't need to scan this drive
We haven't found any errors on this drive. You can still scan the drive for errors if you want.
Scan Drive
- You can keep using the drive during the scan. If errors are found,
you can decide if you want to fix them. Depending on the results of this
scan, the utility will report the results:
- If no errors were found, you’ll see this message:
Your drive was successfully scanned
Windows successfully scanned the drive. No errors were found.
- If errors were found, you’ll see this message instead:
Restart your computer to repair file system. You can restart right away or schedule the error fixing on next restart.
After running the error check, do the following:
Download Seatools for Windows, install it and run the Short drive self test (DST). Report back with the results. If it passed, then do the following.
Find the command prompt shortcut in your start menu options. Right click it and select "Run as administrator" OR click into the run box on the start menu and type “
cmd” into the box and then press Ctrl+Shift+Enter
Once the command prompt is open, click into the command prompt to the right of the last visible letter and type or paste the following DISM /Online /Cleanup-Image /RestoreHealth and then hit Enter. Let it run. When complete, close the command prompt and restart the computer.