Dell Precision T5810 Performance

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shadeflayer

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Jan 10, 2013
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Hey folks. Just got in three brand new Dell Precision Tower 5810 workstations. We customized them at the Dell store when we ordered them to upgrade the CPU to the XEON E5, upgraded the memory to 32gb, and added a second HD (2tb sata). Nice rigs that "should" be screaming fast. Sadly that's not the case.

Tttttttthhhhheeeeeyyyyyy... rrrrrrruuuuuunnnn..... sssssllllooooowwwww.....

I keep looking for the turbo button but have yet to find it.

Anyway, we just got them yesterday, unboxed them and powered them up. That's when we noticed the slow performance. We left all the default Dell software install because that's just how we roll. We then patched the systems (Win7 Ent.). We tweaked the BIOS settings to put the CPU in high performance mode full time. Still no change... We then uninstalled all the Dell software. Still no change...

I ran a NovaCore performance test and it came back at 1991. OK. That really sucks!

Does anyone have any ideas?
 


shadeflyer,

I'm going to make a first wild guess and suggest checking the BIOS setting for hyperthreading. Change to "Enabled",

If this is not the problem, if you would, install and run the free trial of Passmark Performance Test as it's possible to analyze results by each component. Also, please list the Xeon E5 model, GPU, and drives.

For example, in Passmark, the top- rated T5810 is:

Xeon E5-1650 v3 / 32GB RAM / Quadro K4200 / LSI M9361-8i (that's the RAID controller)

with the following results:

Rating = 5656
CPU= 13906 (The average for the E5-1650 v3 is 13528)
2D = 845
3D = 4576
Mem = 2618
Disk = 22329 (Extremely healthy and must be a RAID 0 of very fast SSD's)

However, an Advanced Search: "T5810 / E5-1650 v3 / Quadro K4200 / sort by CPU ascending" shows the T5810 with the lowest E5-1650 v3 CPU score- only 6514. Because that result is half of the top score it's almost certain that the hyperthreading is turned off, thereby promoting general suckosity.

The only other setting that can cause a substantial performance drop is the power option. Although it sounds as though you may have already checked it, verify in Control Panel > Power Options that the power saving plan is set to "High Performance" and not "Balanced." Windows updates have been known to reset it without approval and it can cut the CPU performance in half.

You mention ( if I'm reading it correctly) the systems having a pair of 2TB SATA hard drives. If you are running mechanical drives in RAID 1,and are using large files /datasets, or 3D models, the disk speed may be contributing to a sensation of slow running. In Passmark, the disk speed is one of the test parameters that is heavily weighted towards the overall system rating- the CPU and 3D being the other two influential ones. If there is no SSD, you might buy a $50 Silicon Power or other budget SSD and, migrate - clone- the current drive to it as a test. It might make the transformation. Personally, if there is no SSD, I'd order a Samsung 850 EVO 250GB ($90) to use as the OS /Applications drive for each system in the next hour and wait by the mailbox until they arrive.

On a general note, the Windows Aero themes and especially transparency and all the menu animation /effects can drop the GPU results by 20%. I run the ugly baby blue Basic Theme designed to punish those that defy Aero and in msconfig, turn off all the display effects that have fluffy kittens dance when a dialog box is closed.

Hibernation seems to be surprisingly difficult and many people have systems that don't wake up properly. On a Dell E520 that I use to run a TV monitor, coming out of hibernation, the icons are sometimes rearranged haphazardly on the left side vertically.

I also substantially reduce the background programs and block startup of non-essentials including many scheduled tasks and updaters. I once casually pressed OK to an Adobe update (CS6) popup that halted a live recording on my dedicated audio system - it was ruined anyway- and it was 980MBs that stopped work for an hour. If Linux Wine would run all my programs I'd be drinking that,..

Here's hoping it's the simple thing!

Cheers,

BambiBoom

1. HP z420 (2015) > Xeon E5-1660 v2 (6-core @ 3.7 / 4.0GHz) > 32GB DDR3 1866 ECC RAM > Quadro K4200 (4GB) > Intel 730 480GB (9SSDSC2BP480G4R5) > Western Digital Black WD1003FZEX 1TB> M-Audio 192 sound card > 600W PSU> > Windows 7 Professional 64-bit > Logitech z2300 speakers > 2X Dell Ultrasharp U2715H (2560 X 1440)>
[ Passmark Rating = 5064 > CPU= 13989 / 2D= 819 / 3D= 4596 / Mem= 2772 / Disk= 4555] [Cinebench R15 > CPU = 1014 OpenGL= 126.59 FPS] 7.8.15

Pending upgrade: HP /LSI 9212-4i PCIe SAS /SATA HBA RAID controller, 2X Seagate Constellation ES.3 1TB (RAID 1)

2. Dell Precision T5500 (2011) > 2X Xeon X5680 (6 -core @ 3.33 / 3.6GHz), 48GB DDR3 1333 ECC Reg. > Quadro K2200 (4GB ) > PERC H310 / Samsung 840 250GB / WD RE4 Enterprise 1TB > M-Audio 192 sound card > 875W PSU > Windows 7 Professional 64> HP 2711x (27", 1920 X 1080)
[ Passmark system rating = 3844 / CPU = 15047 / 2D= 662 / 3D= 3500 / Mem= 1785 / Disk= 2649] (12.30.15)





 



Thanks for jumping in Bam. I used NovaBench to test performance and here's the results:

-----------------------------------
2/8/2016 9:37:00 AM
Microsoft Windows 7 Professional
Intel Xeon E51650 v3 3.50GHz @ 3491 MHz
Graphics Card: NVIDIA Quadro K2200

32693 MB System RAM (Score: 286)
- RAM Speed: 13383 MB/s

CPU Tests (Score: 1020)
- Floating Point Operations/Second: 308122620
- Integer Operations/Second: 1332723132
- MD5 Hashes Generated/Second: 1245882

Graphics Tests (Score: 478)
- 3D Frames Per Second: 1317

Hardware Tests (Score: 47)
- Primary Partition Capacity: 454 GB
- Drive Write Speed: 163 MB/s <---- This seems sucky!
-------------------------------------

I will grab passmark an see what it says.

Power is set to high Performance and Hyperthreading was enabled from the factory. Done all the basics to reduce performance impacts (startup stuff, etc.) including removing all the extra unneeded Dell software. Checked the Dell Drivers website and I am up to date so nothing seems to be missing. After all these steps I was just stumped. Its one of the reasons I came here. Did everything I could think of and it still takes over 7 minutes to boot up. Once running it seems to run fine.

As to the hardware, no there are not a pair of 2TB drives. There is a SATA 500GB and a 2TB drive in the unit. They are independent/no raid. 500GB is the boot drive, 2TB is for data storage.

Nothing has been installed yet that requires any special performance requirements. Just the factory OS install, patched up to date, and a couple small utilities including Google Chrome. Did not want to install anything in case I have to wipe and reload this box. We will be requesting an SSD for each box. Boss is going to laugh at me when I tell him about this issue. I had to really push him to buy these "high performance" systems for my team. *sigh*

Any other thoughts?
 


shadeflyer,

Thanks to the Passmark scores, I can see the T5810 performance problem within three seconds.

The boot drive is listed as "Seagate ST500DM002-1BD14" As it happens, when I bought my second HP z420, that exact 500GB Seagate was the default drive that arrived in the system. I did that as I had a Samsung 840 250GB SSD and WD Black 1TB to use. After a few months I changed the Samsung to an Intel 730 480GB (Passmark disk = 4555).

The Seagate ST500DM002-1BD14 performance is just terrible. My elderly Precision T3500 with a PERC 6/i controller and Seagate 15K SAS drive- this is still 3GB/s- has a Passmark disk of 1221.

I bought a Startech Aluminium SATAIII USB3.0 fan-equipped enclosure where the 1BD14 makes a good backup drive. I only run these drives when backing up and they last forever.

My suggestion is to order a Samsung 850 Evo 250GB in the next ten minutes:

Passmark Advanced Search: "T5810 / E5-1650 v3 / K2200 / Samsung 850 = Sort by rating descending":

Rating = 4967
CPU = 14164
2D = 815
3D = 3528
Mem = 2816 (32GB)
Disk = 4674

Notice that these scores are not a million miles off those that your system achieved, except the one highlighted in blue that makes all the difference. The other two disk scores for your configuration are even better: 4726 and 5083.

Cheers,

BambiBoom

 


Thanks again for the insight. Dell was not helpful at all when I addressed these issues with them. The price they are charging in the customization build process for that drive is just outrageous. Ripping people off!

I have ordered three Samsung SSD's for the team. Should have them tomorrow. Looking forward to getting real performance back in thjis over priced 5810.

Farewell....

DC
 
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