DEll s2417dg problems

[crni233]

Hey guys...When I stare very close to my monitor I see some strange mesh in the game or video but only in darker area...someone told me about "active matrix" I don't know anything about it..Any ideas? Anyone with same issue? And shifting between colors is terrible...black and grey...i calibrated but even than darker scenes in gaming are terrible... I'm guessing that another same monitor will be better...any opinions? tnx

http://imagizer.imageshack.us/a/img923/269/XX7nLs.jpg

http://imageshack.com/a/img923/4220/0VXwcW.jpg

http://imageshack.com/a/img923/97/zVbzdp.jpg

http://imageshack.com/a/img921/8861/nrH5NA.jpg

http://imageshack.com/a/img921/3858/vxgtiI.jpg

http://imageshack.com/a/img921/7518/aTRKZb.jpg

 

[crni233]

Plz help, I have few more days to return it.. :/

 

[Reudig]

hey!

I have the same monitor and ran into the same issue - funny thing, i was searching the web for answers too - is that a production error or is it the monitor itself? however, it is driving me crazy and I might call the Dell support soon ...

 

[BadAsAl]

What are your Gamma settings? Did you install any Dell software when you got the monitor? Check settings in there if you did. You could even uninstall the Dell stuff and see how it looks.

 

[crni233]

hey!

I have the same monitor and ran into the same issue - funny thing, i was searching the web for answers too - is that a production error or is it the monitor itself? however, it is driving me crazy and I might call the Dell support soon ...

PLZ let me know when you contact Dell if is that normal!

 

[crni233]

What are your Gamma settings? Did you install any Dell software when you got the monitor? Check settings in there if you did. You could even uninstall the Dell stuff and see how it looks.

I tryed everything...Installing drivers, icc profiles, different cables...
Nvidia Control Panel→Adjust desktop color settings→Other applications control color settings:
Brightness: 30%
Contrast: 50%
Gamma: 0.60%
Digital vibrance: 50%
Hue: 0
CLICK APPLY

DELL Monitor settings:
Brightness: 75%
Contrast: 75%
Color→Standard Color

another one...

Nvidia Control Panel→Adjust desktop color settings→Use Nvidia Settings:
Brightness: 50%
Contrast: 50%
Gamma: 0.60%
Digital vibrance: 70%
Hue: 0
CLICK APPLY

DELL Monitor settings:
Brightness: 26%
Contrast: 75%
Color→Custom Color:
R: 97%
G: 99%
B: 96%

 

[BadAsAl]

It is not normal, it is either a faulty monitor or a setting somewhere. Check your program list and see if any Dell software is installed. Dell Premier Color is one that can cause these issues.

 

[BadAsAl]

It could also be a problem with some other component in your system, but thinking let's try to eliminate a setting/software first.

 

[crni233]

It is not normal, it is either a faulty monitor or a setting somewhere. Check your program list and see if any Dell software is installed. Dell Premier Color is one that can cause these issues.

Nothing is installed...only the latest drivers...maybe is problem with my GPU which is old GTS 450 with only hdmi and dvi connection...

 

[Reudig]

Hey!

Just got off the phone - decided to call rather sooner than later.
The service guy was really nice and managed a replacement unit for me.
Should arrive early next week.

Seems to work out really well - I ordered through Amazon, called the Dell customer service and THEY are sending me a replacement, no costs ...

I'll let you know when my replacement ships - i'd suggest you get in contact with them as well.

 

[BadAsAl]

Does the problem go away with lower resolutions?

 

[BadAsAl]

Great that they are replacing. Please come back and let us know if that resolves the issue as there are bound to be other people with this problem that will find that useful to know.

 

[crni233]

Hey!

Just got off the phone - decided to call rather sooner than later.
The service guy was really nice and managed a replacement unit for me.
Should arrive early next week.

Seems to work out really well - I ordered through Amazon, called the Dell customer service and THEY are sending me a replacement, no costs ...

I'll let you know when my replacement ships - i'd suggest you get in contact with them as well.

Tnx men! let me know when arrives

 

[crni233]

Does the problem go away with lower resolutions?

No, Color banding and matrix are still there

 

[Reudig]

Hey folks! Got my replacement unit today ...
It has the same color banding issue though

In the meantime I've found out that there are already revision of this display, however when ordering you cannot specify if you want the base model or a revision. Please look at the back of your unit, there has to be a white sticker with a fairly large number on it. This number ends in A0X, where X stands for a number between 0 and 9. The base model is A00, which is what I got - also the replacement is an A00 ... Would be interesting whether there are A01 or A02s even without the color banding, I'm not going to find out however. I already ordered an ASUS RoG PG248Q, no 1440p display though, but I rather have no color banding than a couple more pixels ...

 

[Reudig]

Hey folks!

I did some more testing, but I don't want to copy paste, so here is the link to the reddit article I've already posted to:
https://www.reddit.com/r/Monitors/comments/5mjw9h/dell_s2417dgcolor_banding_in_games/

Good luck, and return your Dell S2417DG - it's garbage ...