Hey everybody,
A few weeks ago my Dell laptop (XPS Gen 2) died. I would turn the system on, the monitor would not light up, I would hear a little bit of sound from the cpu but it would turn itself off after about 5 seconds. I did not have a battery that required a recall in that system.
I opened up the little guy, took out memory sticks, disconnected parts and kept trying to reboot the system, and nothing worked. So I figured the motherboard was at fault.
I sent the system to Dell. They sent it back with a new motherboard and a new video card. The cpu fan was broken also but they didn't replace it.
I ram memtest... had the whole memory block scanned, no problems.
But when I ran 3dmark2005, I only had a score of 3900. Out of the box with the stock drivers, I attained 4900; with forceware drivers and a little tweaking (no overclocking anywhere, just cleaning up the HD and such) I got it to about 5000 flat.
So I'm running about 25% below grade... I can't run any video because it's pretty choppy, and gaming is unplayable at my previous settings. I tried installing the official drivers but that didn't work either. Once again I have not overclocked or did anything beyond that on the system, most of the drivers are stock and all of the components are Dell components.
Wtf happened? Could the motherboard shorting have damaged the processor? Is the new mobo and video card not installed properly? (I got the same video card - Nvidia 6800 Go Ultra; not sure about what kind of mobo I got, basic Dell Mobo I guess). Could there be some compatibility issue affecting performance?
If you guys can refer me to any reliable diagnostic and benchmark tools to see where the problem is, I would really appreciate it. I am sending the system back tomorrow and I need details so I can help the technician properly fix the problem.
Maybe I'll get lucky and Dell will ditch the system and send me an XPS M1710... I know of somebody else who had a similar problem and they got a new system out of it. One can dream at least, can't he?
Thanks in advance for any help you can provide!
A few weeks ago my Dell laptop (XPS Gen 2) died. I would turn the system on, the monitor would not light up, I would hear a little bit of sound from the cpu but it would turn itself off after about 5 seconds. I did not have a battery that required a recall in that system.
I opened up the little guy, took out memory sticks, disconnected parts and kept trying to reboot the system, and nothing worked. So I figured the motherboard was at fault.
I sent the system to Dell. They sent it back with a new motherboard and a new video card. The cpu fan was broken also but they didn't replace it.
I ram memtest... had the whole memory block scanned, no problems.
But when I ran 3dmark2005, I only had a score of 3900. Out of the box with the stock drivers, I attained 4900; with forceware drivers and a little tweaking (no overclocking anywhere, just cleaning up the HD and such) I got it to about 5000 flat.
So I'm running about 25% below grade... I can't run any video because it's pretty choppy, and gaming is unplayable at my previous settings. I tried installing the official drivers but that didn't work either. Once again I have not overclocked or did anything beyond that on the system, most of the drivers are stock and all of the components are Dell components.
Wtf happened? Could the motherboard shorting have damaged the processor? Is the new mobo and video card not installed properly? (I got the same video card - Nvidia 6800 Go Ultra; not sure about what kind of mobo I got, basic Dell Mobo I guess). Could there be some compatibility issue affecting performance?
If you guys can refer me to any reliable diagnostic and benchmark tools to see where the problem is, I would really appreciate it. I am sending the system back tomorrow and I need details so I can help the technician properly fix the problem.
Maybe I'll get lucky and Dell will ditch the system and send me an XPS M1710... I know of somebody else who had a similar problem and they got a new system out of it. One can dream at least, can't he?
Thanks in advance for any help you can provide!
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