Device manager (error 31)

WTFWTF1112

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Jun 12, 2014
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I Have error when im trying to install sony corporation digital camera driver , *portable device* ,

it gives error like this *this device is not working properly because windows cannot load the drivers required for device* (code31) check the picture http://postimg.org/image/ceytnkfxl/
 

supasieu

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Mar 10, 2014
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Go to Sony support page and download the latest drivers for the devices model that you installing. Also, run leave the devices connected and run Windows update.
 

WTFWTF1112

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Jun 12, 2014
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In Device manager it says that the driver is up to date and what do u mean *run leave the devices connected ? can u give me screenshot what to do, i couldnt understand what to do
 

supasieu

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Mar 10, 2014
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What's the model of the camera? Can you run Windows update to see if Windows pickup any latest drivers? and Yes, leave the device connected and run the update.
Start > Run > type wuapp > on the left hand panel click "Check for updates"
 

WTFWTF1112

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Jun 12, 2014
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my camera model is DSC-S790 and when i try to update windows it gives error after i restart laptop *error to configure drivers* omg fu** my pc check picture
http://postimg.org/image/3l4yufxyh/
 

supasieu

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Mar 10, 2014
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there aren't any drivers for dsc-s790, the closest is dsc-s780 with the software installation file. try to download dsc-s780 software installation and see if it will work with dsc-s790.
 

WTFWTF1112

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Jun 12, 2014
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ups im sorry mine is 780 give website pleas
 

WTFWTF1112

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Jun 12, 2014
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i found website but cant download it give screenshot pleas
 

WTFWTF1112

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Jun 12, 2014
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Yes But I Cant See download button?

 

WTFWTF1112

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Jun 12, 2014
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it says
Drivers:
The drivers needed to connect your Sony camera to a computer and transfer files are already included in the operating system.
Not Supported:
The Windows 7 Starter edition is not supported.